Hotel Passport Garni

I don't understand any review over 1-Star, because this place makes Motel 6 look like a viable option. The photos posted on Trip Advisor are as distorted as the past reviews. The area is totally ghetto with graffiti all over what look to be abandoned buildings around the hotel. When our cab pulled up to drop us off, you couldn't even see the entrance to the hotel and I thought he just brought us here to rob us. The hotel has no elevator, which tells you everything you need to know, and the "fit and finish" is below builder grade. The baseboards where simply carpeting glued up the wall, and the bed in our room had a 4-inch mattress/futon, sitting on a tiny pedestal, so you basically fell down into the bed. The shower was in major need of remodeling and was obviously leaking given the globs of white caulk along the corners and around the shower pan. Hard to believe the same company that owns this hotel owns the Palic Resort, which was an outstanding 5-Star experience, and the only reason we booked Passport. Luckily we were there just one night to catch an early flight the next morning, and couldn't get out of there fast enough.

Hi

actually i want to complain. There are different classes of rooms, we booked superior... for what? they are all the same! we paid more for nothing! then we were looking forward to it having a bathtub, so we booked superior, no room in the hotel has a bathtub! the description is cheating! it has no lift, great if you have heavy luggage! It was dirty, the bed was unacceptable and the shower only worked 50%. the breakfast was pathetic. I would be happy if I could undo the whole thing. Once and never again!