Banyan Tree Samui - SHA Extra Plus

We couldn’t have hoped for a better welcome! Care and attention from the staff was second to none - so friendly and accommodating.
The Villa was sublime and the rest of the facilities were perfect.
Spa treatment with Massy was fantastic- so relaxing and invigorating.
Beach staff were there to help when required, and helped make the stay so much fun!

My stay at Banyan Tree Samui was truly unforgettable. The staff’s professionalism and warm hospitality exceeded all my expectations, making me feel welcomed and cared for throughout my entire stay. The villa itself was stunning, offering a perfect blend of luxury and comfort with breathtaking views. The beach is absolutely beautiful, and the breakfast was exceptional, with a wide variety of delicious options.

One of the highlights of my stay was dining at The Sands restaurant. The ambiance, service, and food were all amazing, making it a dining experience I would highly recommend to anyone visiting the resort.

Banyan Tree Samui will undoubtedly be my top choice whenever I return to Samui.

I am lucky enough to have stayed at some amazing 5 star hotels in my life, but I have never had an experience as nice as Banyan Tree Koh Samui.

Came here after a short stay in Bangkok and met my wife who travelled up from Singapore and we had an amazing time the staff could not be nicer the rooms are giant and perfect to the point that videos/photos really don’t do them justice. We came in the rainy season but honestly it just added to the aesthetic of the place.

Beach is awesome and has a tonne of free amenities.

We are already planning our return trip!

The staff here are all very lovely. They recommended great food and tourist spots, always smiling and taking good care of the customers. The Thai restaurant they suggested was incredibly delicious. The beach is also beautiful and relaxing, with a perfect atmosphere for a peaceful getaway.

Absolute heaven on earth. It was one of the best resorts we have ever stayed in.

Rooms were huge plush and very tastefully decorated. We absolutely loved the pool in our villa (B01), which had incredible views over the sea and the villas far away up the hillside. And, we couldn't hear another soul.

We almost never left the resort and lived Sands restaurant with its location next to the beach, and the huge and delicious portions. Room service was excellent too.

If you are looking for a place to unwind completely, this is it.

We recently spent 12 nights at the Banyan Tree Koh Samui. We are a family of 4 with 2 teenagers. We opted for a family deluxe villa. The villa was beautiful, spacious and had great views. The kids had their own room which was in a separate building to the master bedroom, but all part of the main villa ‘complex’. The resort is situated on a cliff. Our room also had a private infinity pool and a jacuzzi, and which we thoroughly enjoyed, especially when the main pool closed at 6.30pm. The resort is very big and we needed the use the buggy service to navigate around. They have a private beach just for resort guests, which is super clean vs the public beach and offer a wide variety of complementary water sports - Kayaking, sailing, paddle boarding and snorkelling. Sadly we didn’t get to try the sailing due the to lack of winds!
We have stayed a a couple of other Banyan Tree resorts (before Covid) and the standard and excellence in customer service is second to none and consistent across all the resorts. The Koh Samui resort offered a host service, which we found a great add-on service. Our Host Nan, was wonderful, always ready to book activities, cars and excursions for us. She also recommended some fantastic restaurants, where we had our best meals during our holiday.

The customer service has been outstanding and consistent from Nan (our villa host) to housekeeping team to the buggy drivers to the restaurant/bar/poolside teams to spa team to buggy drivers - all went over and beyond.

I had a massage at the spa. My therapist was Nee and she was great. I left feeling fully relaxed. She listened to what I had to say re pressure and focussed on my problem areas.

Highly recommended when staying in Koh Samui!

Notays from G03 (July 2024)

I must say that this stay and our experience was nothing short of perfection. First positive is of course the staff and service. They are incredibly kind and helpful and they go out of their way for you. Second is the room, which is a great place to stay and well designed and of course with a beautiful view. Third is the resort, which is beautiful spacious and in an excellent location nestled between two mountains. Banyan tree is exceptional and we wouldn’t hesitate to stay here again.

A little bit out of town (300 baht taxi) but it’s well worth it to have a private beach, beautiful hillside accommodation and private villas. We were given an upgrade in our room to include a jacuzzi as it was our honeymoon. The team are all so lovely and accommodating.
The hotel is very relaxing, romantic and you feel quite secluded. The buffet breakfast was excellent, food down by the beach was OK. You do need to get a buggy everywhere but we never waited more than 10 minutes for one - we learnt to order it and then pack a bag/get ready.

Remarkable experience. Our Villa host Dada was exceptional and went above and beyond. Villas are beautiful and spacious with actual pool (not just a plunge). Gym and spa are first rate.
Beach is private, stunning and very swimmable. Gorgeous backdrop of lush hillside.

Breakfast buffet was delicious.

My only complaint is lack of drink service on Beach and inability to keep a tab open.

Otherwise was perfect and we felt very special to be there.

Unreal experience! Hands down a true 5 star experience. Everyone went above and beyond, very friendly, service was exceptional. Food was also fantastic! They have their own private beach area, which was the best we saw on the entire island. The complimentary snorkeling, kayaking and activities was a great perk. Property was secure and safe, never felt like I needed to lock or hide my belongings. Would highly recommend to anyone coming for their honeymoon, or even as a family.