Banyan Tree Samui - SHA Extra Plus

Absolute heaven on earth. It was one of the best resorts we have ever stayed in.

Rooms were huge plush and very tastefully decorated. We absolutely loved the pool in our villa (B01), which had incredible views over the sea and the villas far away up the hillside. And, we couldn't hear another soul.

We almost never left the resort and lived Sands restaurant with its location next to the beach, and the huge and delicious portions. Room service was excellent too.

If you are looking for a place to unwind completely, this is it.

We recently spent 12 nights at the Banyan Tree Koh Samui. We are a family of 4 with 2 teenagers. We opted for a family deluxe villa. The villa was beautiful, spacious and had great views. The kids had their own room which was in a separate building to the master bedroom, but all part of the main villa ‘complex’. The resort is situated on a cliff. Our room also had a private infinity pool and a jacuzzi, and which we thoroughly enjoyed, especially when the main pool closed at 6.30pm. The resort is very big and we needed the use the buggy service to navigate around. They have a private beach just for resort guests, which is super clean vs the public beach and offer a wide variety of complementary water sports - Kayaking, sailing, paddle boarding and snorkelling. Sadly we didn’t get to try the sailing due the to lack of winds!
We have stayed a a couple of other Banyan Tree resorts (before Covid) and the standard and excellence in customer service is second to none and consistent across all the resorts. The Koh Samui resort offered a host service, which we found a great add-on service. Our Host Nan, was wonderful, always ready to book activities, cars and excursions for us. She also recommended some fantastic restaurants, where we had our best meals during our holiday.

The customer service has been outstanding and consistent from Nan (our villa host) to housekeeping team to the buggy drivers to the restaurant/bar/poolside teams to spa team to buggy drivers - all went over and beyond.

I had a massage at the spa. My therapist was Nee and she was great. I left feeling fully relaxed. She listened to what I had to say re pressure and focussed on my problem areas.

Highly recommended when staying in Koh Samui!

Notays from G03 (July 2024)

I must say that this stay and our experience was nothing short of perfection. First positive is of course the staff and service. They are incredibly kind and helpful and they go out of their way for you. Second is the room, which is a great place to stay and well designed and of course with a beautiful view. Third is the resort, which is beautiful spacious and in an excellent location nestled between two mountains. Banyan tree is exceptional and we wouldn’t hesitate to stay here again.

A little bit out of town (300 baht taxi) but it’s well worth it to have a private beach, beautiful hillside accommodation and private villas. We were given an upgrade in our room to include a jacuzzi as it was our honeymoon. The team are all so lovely and accommodating.
The hotel is very relaxing, romantic and you feel quite secluded. The buffet breakfast was excellent, food down by the beach was OK. You do need to get a buggy everywhere but we never waited more than 10 minutes for one - we learnt to order it and then pack a bag/get ready.

Remarkable experience. Our Villa host Dada was exceptional and went above and beyond. Villas are beautiful and spacious with actual pool (not just a plunge). Gym and spa are first rate.
Beach is private, stunning and very swimmable. Gorgeous backdrop of lush hillside.

Breakfast buffet was delicious.

My only complaint is lack of drink service on Beach and inability to keep a tab open.

Otherwise was perfect and we felt very special to be there.

Unreal experience! Hands down a true 5 star experience. Everyone went above and beyond, very friendly, service was exceptional. Food was also fantastic! They have their own private beach area, which was the best we saw on the entire island. The complimentary snorkeling, kayaking and activities was a great perk. Property was secure and safe, never felt like I needed to lock or hide my belongings. Would highly recommend to anyone coming for their honeymoon, or even as a family.

Although this was a last minute booking we were pleasantly surprised by the property, the service and the location.

We were supposed to stay at another property in Samui but that didn’t go as planned however the Banyan Tree is a gem. The staff are trained to deliver 5-star service, nothing less. It doesn’t matter if it’s house keeping, wait staff, gardeners etc they know how to deliver great service. The food is excellent and the food and beverage manager is on his game.

We were hesitant to stay there but were not disappointed. Our friend Golf looked after us very well.

The rooms are great and management has done a fantastic job making sure they are well maintained. That being said, they could use a bit of a refresh at some point but we had no issues. The gym is the only area that was definitely in need of some work sooner than later.

Highly recommend this property. Great experience from the moment we arrived.

At first glance this place is absolutely stunning, after a ten days you start to see a couple flaws. Staff and service 10/10, the view 10/10 - we got the two bedroom villa. The breakfast is a 3/10 at best and the sands restaurant 5/10, with saffron for 7/10. They need to hire a full time host at breakfast with two guys on the juice and coffee station with the influx of guests bombarding the restaurant. I think they are about a decade behind on plating. The sad little omelettes come with a ketchup squiggle and a carrot every morning. I would recommend eating just outside the hotel. The food is literally one tenth of the price and much much better. Again, staff and view/villas are great. Owner needs to put some attention to detail and do a full food overhaul.

This hotel is such a perfect place for couple to escape from the spinning world! The villa is in the right and proper size. Stunning,I would say.
Moreover,I was very impressed with the security team,house staff members,receptionists and ladies at the breakfast and lunch restaurants. They all looked after us like king and queen with fully respect and cared. The beach is very private and peaceful.
The spa is extremely nice and very relaxing.
Food and drinks are amazing,too.

I will never forget this amazing experience and will visit again.

The most amazing place I've been to. Exceptional service. The villa was spacious and all the services in it were of a high standard. We had a romantic dinner at the entrance to the hotel and also dinner in the villa. Both meals are excellent as well as the breakfast. We used the service of a yoga class and it was great.