Gold Coast Hostel

I used the laundry service while staying here. I was supposed to pick it up at 10 a.m. on the day of check-out, but I didn't get it until 11 a.m. and it was still wet. I asked for a refund, but they just kept apologizing and saying it was the dryer's problem, not theirs. After protesting for about 10 minutes, I was eventually given a partial refund, not the full amount, and I had to pack up my wet clothes again. They are friendly but must learn how to compensate for bad service.

Horrible rooms nothing like photos. 202 is under bar so extremely noisy with constant scraping of furniture. Throughout the hostel, people keep slamming doors, and talking, laughing like they are deaf. No hot water to wash with. When I mentioned this they said I should ask for hot water to be turned on? Really grotty place and after taxes paid 46 euro for this disgusting room for one night. Since then I have paid 25 euros for a room with constant hot water and breakfast included in an area close by. This Gold hostel is a rip off for private rooms. Don't stay as no hot water, and lots of noise at night until its time to wake up.

This may be the worst experience I have ever encountered in my life and I have experienced a lot. our room looked nothing like the photos, we had no comforter, the bathroom smelled awful, the window was clearly painted over. VARIOUS bugs came into the room. On the off chance that the door closes, (in most cases they don’t), we are able to hear absolutely everything (including another person in an adjacent room complaining about bugs) happening outside and inside the building. Maybe the only good thing about this hostel is the terrace. My friend and I woke up with bug bites (unexplained). The bathroom smell was so bad that it was impossible to go in there without gagging. When we asked them for a refund for the remaining days, they said they could only refund half. They are cash only and probably the reason why is because anyone with a card would file a dispute because this place is nothing like the photos. They gave us 1 days worth back, which is 40 Euros when we had paid 50 euros and said Hostelworld takes the other 10 euros, which doesn’t sound remotely believable. Anyways please come at your own risk

I choose the place because saw in reviews kitchen, beautiful terrace and good reviews at all. At the time I stayed here was not available kitchen, no way to make tea or cook coffee, breakfast very small, toilets quite old, beds in room also not nice. This hostel is clearly overpriced. I’ve been in Antalya more than 6 times after that but stayed in another nice hostel which much better just with 10 TL price more than Gold Coast .