Dedeman Palandoken Resort Hotel
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Rooms and prices
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Description
Comfortable rooms, good animation and a disco. Quite a lot of trails for different levels. Recommend young people and companies. Good ratio price-quality.
Built: 1994
Renovated: 2009
Location: 18 km from Erzurum airport and 8 km from the centre of Erzurum, Palandoken mountains at an altitude of 2400 m.
Total area: 10 000 m2.
The hotel has 187 rooms.
Consists of two 7-storey buildings.
By booking early check-in and late check-out (extra charge).
Check-in time: 14:00Check-out time: 12:00
Food:
- Breakfast, lunch and dinner buffet in the main restaurant
- Breakfast 07:00-10:00
- lunch 12:00-14:00
- tea, coffee, cookies 17:00-18:00
- dinner 19:00-22:00
- Drinks: during lunch and dinner: soft drinks, draught beer and cask wine are free. All drinks are served in glasses. Alcoholic drinks – charge.
On the hotel territory: meeting rooms: 2 (80 - 220 people), shops, restaurants: 1, bars: 1, disco (free entrance), dry cleaning, indoor pools: 1 (heated), Parking place: available, TV room, photo Studio, Laundry room, doctor's office, 4 café a la carte (extra charge)
Attractions: massage paid, free disco (drinks extra charge), gym, Billiards for a fee, Turkish bath (Hammam) free, skiing courses for a fee (rent ski equipment ), free animation, free sauna, 8 lifts Dedeman ski pass (unlimited), Gondol lift ski pass (unlimited)
For children: kids club (7 to 12 years), Babysitting: free (on request), games room
The distance to the nearest airport is 18 km.
Policies and conditions
- Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 6 years old stay for free when using an existing bed.
Children from 7 years old to 12 years old stay for € 50 per person per night when using an existing bed.
Children from 4 years old to 12 years old stay for free when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. - Pets are not allowed.
- WiFi is available in all areas and is free of charge.
- Free private parking is possible on site (reservation is not needed).
- Payment options: American Express, Visa, Euro/Mastercard, Maestro, Bankcard, No prepayment
- Check in time: 12:00. Check out time: 12:30.
Services and facilities
- Shopping on site
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Security guard
- Newspapers
- Gift shop
- Garden
- Television in lobby
- Terrace
- Express check-in
- Fire Extinguisher
- Room service
- Indoor Fireplace
- Accessibility features
- Wheelchair Accessible
- Ironing
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Cafe
- Restaurant
- Snack bar
- Breakfast/lunch to go
- Free Wi-Fi
- Car rental
- Airport transportation
- Transfer services
- German
- Russian
- English
- Multi-language staff
- Turkish
- Tour assistance
- Barbecue grill(s)
- Billiards
- Nightclub
- Hiking
- Barbeque
- Sun Deck
- Parking
- Parking nearby
- Indoor Pool
- Fax and copy machine
- Conference Hall
- Table Tennis
- Fitness facilities
- Gym
- Doctor
- Massage
- Sauna
- Spa
- First Aid Kit
- Playroom
- Babysitting and childcare
- Children's playground
- Children swimming pool
- Kids club
- Skiing
- Ski school
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Contactless check-in and/or check-out
- Individually packaged food
- Additional measures against COVID-19
Street view
Video: Dedeman Palandöken Ski Resort Hotel - Erzurum | MNG Turizm
Map
Reviews
The staff were incredibly friendly, greeting us with smiles and laughter each time, truly a Turkish hospitality experience 🤩
Highly recommend, must try!
Their staff were very nice and helped a lot throughout the stay too. Highly recommend!
They wasted a whole hour of our ski time.
We were starving and when we told them to cancel our dishes they were rude enough to say “OK” right away. They said there was a mix-up in the kitchen.very unprofessional 😣
Actually we’re from Iran and we were here for 6 days and really enjoyed
and it’s time to thanks to all of theme and servises and specially good behavior’s stafs so I wanna to send us news about celebrating.
We hope coming soon again.
We hope you doing well and hope that your hotel always shin as stars ⭐️
I’m Mohammad
+989125169849
Best regards
Sincere regards to the hotel and their hospitality.
Honestly the hotel is not the newest but for sure the cleanest. Beds were very comfortable and Bathrooms very clean.
Skiing itself is very fun thanks to the great nature but also thanks to the staff at the ski-rental. Special thanks to Mr. Ali Osman for helping us.
The skiing was great even though only the lower routes were open due to the Feb 23 Earthquake.
The Spa facilities were OK, with a decent sized pool for the kids to.splash about in on our 1 bad weather day.
The hotel were really flexible with moving ski passes, ski hire and lessons around to skip the day we missed.
Massive shout out to the instructor staff too. Fatih got our 6 year old and 4 year old skiing really quickly and was super friendly - an absolute credit to the hotel.
I might actually come back again next year (although begrudgingly) as this hotel is perfectly placed, close to the skiing lift, food is always good, never had a bad experience with the people working here. But come on Dedeman holding….it’s time ;correction IT’S WAY PAST TIME for a renovation.
Ps stay away from the spa, too muffy, too much cigarette-smoke and way too expensive for what you get. I used to get 4 to 5 massages in a week, not this year with these new prices.
Frequently asked questions about Dedeman Palandoken Resort Hotel
How much does it cost to stay at Dedeman Palandoken Resort Hotel?
The cost of living in Dedeman Palandoken Resort Hotel depends on the date, rate, number of guests etc. Enter your dates to see prices.
Which room categories are available in the Dedeman Palandoken Resort Hotel?
You can book Superior room, Superior room with city view, Deluxe room, Deluxe room with city view in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at Dedeman Palandoken Resort Hotel?
Check-in at Dedeman Palandoken Resort Hotel is possible from 12:00, check-out is until 12:30.