Hotels in Erzurum

Nice snow totel with great staff, specially the recepcionist Emre, who was attentive and helpful :) good stay!

Music list 10/10 Decoration 10/10 cosy, comfortable, ultra functional, elite lighting. Rooms 10/10 practical, cosy, comfortable. Food: more than enough. Great to have ski tracks literaly out of the door.

Great rooms, superb breakfast. Beds are very good and the bath room was spotlessly clean. It’s a bit of a drive to downtown Erzunum.

The hotel has an amazing location. The skiing are reached by the first lifts is great for starters like I am. Ski rental area is great, every room has its own locker, so there's no hurry for looking for an available locker. Ski rental prices are normal, instructors (especially trainer Recep) were awesome. The ski lifts, the personelle, the snow, all was great. The rooms are adequate but the air conditioning...

This is one of the best skiing resort you can stay in Turkey. The slopes are just in front of the hotel. Nestled at the base of Palandoken Mountain with a jawdropping view, the property comfortably accommodates guests and families at very beautifully stylished guest rooms. From the moment you walk into the open-concept lobby of this newly renovated place, you’re delighted by its grandeur, and yet...

Polat is a great hotel to stay at. I stayed for work and snowboarding. Everything was handy - transfer to the big mountain and rental equipment. Fantastic service, aspecially Emre Kök from reception was so considerate and professional and super helpful in all situations. I recommend for all Polat solo and family travellers!

An old but quality hotel. Their services were good. Breakfast was an open buffet and had a rich menu.

Hello, We took a 10-day ski permit at Palan Hotel Erzurum in February 2024. In general, we were pleased with the hotel. There were some minor actions that we did not like. - We were not satisfied with the staff working at the reception. It is said that it is okay, but it is not done. We asked for a vase, but they never brought it to the room. - Mr. Selçuk, who heard about the problems we had at the...

This is a facility where we went for a ski holiday with my girlfriend both this year and last year and we were very satisfied. There is a friendly, sincere and helpful atmosphere here, which starts from the moment we get off the plane with the person arriving for the transfer and continues throughout the entire holiday. The location of the hotel is very close to the ski resort, within walking distance...

Best location in Erzerum.good staff especially Mr.esmaeil.

This hotel is very close to the ski slopes and a shuttle brings and takes you when ever you want. The staff is very friendly, helpful and hospitable. We enjoyed the amenities (sauna and massages) after a day on the skis. The buffet offered a variety of dishes (mainly Turkish) to choose from. Everything was clean and tidy. The rooms are slightly outdated but comfortable and bright. I would come back...

We stayed at the Palan Hotel from 02/04/2023 to 02/14/2023. Upon arrival, we were greeted by a Russian-speaking hotel employee who helped us quickly register and check in. At first we were given a room on the fifth floor, but due to the sloping ceiling they decided to change; without any problems we were given a room on the first floor. The standard room is not large, there is a built-in wardrobe,...

Sway Hotel in Erzurum is an excellent choice for those seeking luxury and comfort in a stunning mountain setting. Located near the Palandöken Ski Center, the hotel offers easy access to skiing and winter sports. The rooms are modern and well-appointed, with breathtaking views of the mountains. Guests can enjoy a variety of amenities, including a spa, fitness center, and gourmet dining options. The...

Best hotel in palandöken with dedicated ski line. Always warm and nice staff. You can have a skipass and use every facility free of charge. January is especially busy due to schools holiday…

موقعه ممتاز واللوبي كبير وحلو وموظفي الاستقبال وعمال المطعم خدومين

Quite spacious hotel. The slopes are literally off the door. Very child friendly and the open buffet is amazing. We'll come again

We had an incredible weekend here. The hotel is like brand new. It is very clean. The rooms are luxurious. Service is amazing. Staff are very nice and friendly. Everyone has a big laughter on their face. Food is incredible. Every day, i had the time of my life. Spa service is perfect. Many options. Best kids club I have seen in a hotel. I highly recommend this hotel. A must visit.

This place is one of the best ski resorts in Erzurum. It has private ski slopes, a simple design, clean rooms and the slopes are open at night! I personally think that this place deserves 5 stars.

Closing week, generally good. The view from the room and the location of the hotel are excellent. Finding a parking space on weekends can be a bit of a hassle. The hotel building is a bit old but it didn't cause any inconvenience. The indoor pool, which was my main reason for choosing the hotel, was unfortunately closed for 3 days. It was the hotel's closing time. The hotel works on a full or half...

Oldies but goldies Otelin yeri ve konumu palandökendeki en iyi yer. Yemeklerin lezzeti kalitesi gayet yeterli. Otel çok eski olduğu için yenilenme ihtiyacı var. En önemli eksiği dağ oteli olduğu için uçak saatleri düşünüldüğünde late check out imkanı olmadığında giyinme soyunma odaları olması gerektiğini düşünüyorum

Rooms are good and clean but not well , foods are repetitious but menu is varied , the glasses in three times smells very very bad maybe need to check the dishwashers!! Place is very good and near ski track . Entertainment and parties are fun . Thanks dedeman

Great location - truly ski-in ski-out! ⛷️ The staff were incredibly friendly, greeting us with smiles and laughter each time, truly a Turkish hospitality experience 🤩 Highly recommend, must try!

We stayed for the weekend during the 2024 semester break. Palandöken is not as busy as other ski resorts, but it had its own density, but we were able to easily benefit from all the hotel's facilities. It is one of the most famous/quality hotels in Palandöken. They offer everything they promise. So you can choose it with peace of mind.

Had a brilliant time in the hotel. Fantastic location, mid-mountain. Great food and fun late-night bar. I’ll certainly be back soon. Başak and all hotel staff were extremely kind and helpful.

Very nice and quiet place with helpful staff. They provide perfect breakfast with many traditional turkish items. It's really close to the centre and all the tourist destinations. If you have a personal car, parking can be tricky. Really enjoyed!

Great hotel overall and fair prices. Exceptional breakfast.

The behavior of the staff was good and the rooms were clean. The breakfast service is also very good.

Breakfast was very nice, fresh and delicious. Room service was quick. The staff were very helpful and friendly. Loved the elevator music 😅

It's just perfect for this price. Great location, nearby fortress, and the city center. Interesting design and spacious rooms. Very clean. High-quality service!

it's rooms are a little bit small but clean and very well. it's breakfast was good too

Good hotel located in city center. The rooms are small. No air conditioning. Breakfast is very good 👍

Great location with helpful staff - though limited English. The room was small but functional. Bathroom had hot water and WiFi was good. I particularly enjoyed the daily breakfast. It's an easy walk from the hotel to most of Erzurum's attractions. In conclusion, the hotel is worth the price (daily room rate was significantly higher than what we paid for three or even a few four star hotels in Turkey...

A little bit expensive but clean and staff was good breakfast was also good..

Excellent staff especially Gülsüm Yaşar went out of her way smiling at all times asking how she can help. I highly recommend this hotel also very comfortable and clean rooms.

Good rooms. Friendly staff. The breakfast was very good. However there is not much of a choice in the a-la-carte menu.

Nice new hotel in a good location (if you have a car). Beds are very comfortable, there's large TV and the shower works well. One point to make is that the quality of fittings is poor, with many things already broken - AC not working, sink plug broken, shower knob broken, light above door hanging down etc ... the hotel Management must pay more attention to maintenance

The hotel was 4 months old when I stayed (Sept2022) The room was bigger than I was expecting. I was given a room with Palandöken mountain view. It is quite away from the city center, but there is a mall right in front of the hotel. I walked but the road was not illuminated. The breakfast was not bad. The elevators game me static whenever I pressed a button

The hotel just opened a couple of months ago. Rooms are new, clean and good in size. Hotel has 200 rooms. Bathroom is excellent. Nice amenities. Very good air conditioning. Good restaurant and coffee shop. Staff are very friendly both on the reception side and generally. Hotel is 5 minutes walk from MNG Mall.

Prices are reasonable and clean hotel than what is written here.

It's good hotel with a reasonable price. Of course I didn't like breakfast so much.

Great Hotel, great service, very kind people. Emrah can is restaurant manager, he helped us sooo much for our next steps travelling by car to turkmenistan! Thank you Emrah!!! One of our best hotels we visited in turkia!

Very comfortable hotel with extremely helpful staff. If you don't want to stay in Erzerum downtown, then this is a perfect choice -quiet, freah air...

thank you for helping especially reception mr mehmed and helping part mr emreh the hotel was so clean ang kind people

Had an absolutely outstanding stay at the Balsoy. Really enjoyed being close to the center of Erzurum, but far enough from the city center enjoy a peaceful mountain setting. The accommodations were top notch, and the breakfast buffet was expansive. Our daughter (2 year old) loved the cozy lobby. Finally Mr Emrah was an outstanding host and told us a lot about Erzurum and the surrounding area.

I spent 8 days at the Balsoy hotel in Palandoken. The location is perfect and all the areas of the hotel are very comfortable. The staff is extremely kind and I want to leave a special thanks to Mr. Emrah, who was so kind to go to the village to buy me a drug that I needed and was super friendly and available during my all stay. Definitely recommended.

good location and worth the money

Enough for one night, nothing more

Made sure mr motorcycle was parked safely.

The room was unpleasant. The trash bins were dirty, the towels were unpleasant, and the curtains were filthy. Although the mattress was comfortable, the worst part was the pervasive smell of cigarette smoke, which couldn’t be eliminated by airing out the room. The smoke odor made it impossible to sleep, and my hair and all my clothes reeked. Additionally, the room didn’t lock from the outside, and...

We didnt expect much from this place as we only planned to sleep and continue our trip. And the room provided the basics .However, our car experienced a problem that needed a mechanic, being Sunday everything is closed yet our hotel manager went out of his way and found us a mechanic who solved our problem at a good price. This hotel won me over and for this reason i wrote a review… the service...

FİYAT/PERFORMANS OTELİ merkeze yakın,temiz,fiyat ugun,kvaltı fena değil,pesonel güleryüzlü,yardımcı.

One the best if not the best and cleanest hotel in all Erzurum. The rooms were modern, bright, and clean. Staff were kind, responsive, and flexible. The breakfast buffet provided plenty of delicious options for everyone to enjoy. Thank you for a wonderful and kind greeting!

They really deserve the high rating they have reached. We stayed for one night and it would surely be our definite choice whenever we go to Erzurum again. The staff were very friendly and welcoming, no racism noticed. The rooms were clean with complete equipments needed. The breakfast was amazing with variety of options. Highly recommended.

Great hotel and brilliant location. Everything is new, beautifully designed and very comfortable. We had the pleasure of meeting Omer, one of the owners, who was incredibly hospitable and friendly. All the staff are very friendly and helpful. The rooms are beautiful and we really enjoyed the view of the castle from our window! The hotel has safe parking (we were able to park our motorcycles) which...

The room was modern, airy, bright, and clean. We were well supplied with complimentary water bottles and standard toiletries. Staff was kind, responsive, and flexible. The breakfast buffet provided plenty of delicious options for everyone to enjoy. The hotel is about 15 minutes from the airport and within 2 kilometers of most tourist sites and shopping. Thank you for a wonderful stay!

This was a good stay. The personnel was extremely kind and helpful. It felt like they can do whatever you ask. The room was clean and looked fresh and modern. The breakfast was pretty rich, especially I liked the salads with eggplant and bulgur. The major issue was that when opening the window the smell from the BBQ was coming in until late night

5 star service for this price When choosing accommodation, your expectations and the purpose of your stay are very important. For me, the most important things are location, room cleanliness and hygiene, uninterrupted hot water and of course friendly staff. Especially if these are offered to you at a very affordable price when compared to other hotels, I would recommend you to choose that hotel immediately...

Decent hotel, clean, served the purpose for a 1 night stay.

Lovely hotel. Our room was spacious and clean and had a balcony. Only thing the bed was on the sinking side. The staff were very friendly and helpful. Walking distance to cafes/restaurants. Very busy area. Hotel has free limited parking out the front and free street parking.

LOVELY HOTEL Lovely hotel. Our room was spacious and clean and had a balcony. The staff were very friendly and helpful. Walking distance to cafes/restaurants. Very busy area. Hotel has free limited parking out the front and free street parking.

Very spacious and comfortable room. Good breakfast.

This was very good hotel for the price. It's at the city center and easy walk to the tourist sites. Breakfast was very good with rich selection. Only downside was lack of air conditioner. It was very hot in the room. If had known about it, we would have left the window open when we went out for dinner. It was noisy when we opened the window, so we had to choose between heat and noise to sleep.

Fair price with a normal service.

Liked views from one side of the hotel. You can close from the inside which is good I believe. Friendly reception who can talk a bit English which is important. Location is good. You can walk right in the city centre. Strong W-Fi connection. Clean apartment. Soft bed. I put 4 because I couldn't charge mobile right near my bed. Otel ponravilsya, chistyy, udobnyy. Raspolozhenie v tsentre, mozhno gulyat...

Its founder is deceased, may his place be in heaven. His sons are running it, I hope they can improve it, innovation is needed in everything.

It was a lovely hotel in an economy budget. The staff is amazingly loving and cooperating. The receptionist suleman is an awesome person. In the whole city, this hotel has the best view of mosque and city center. Breakfast is good and complementary (free), rooms are clean. Tea is available for free 24 hours. There is central heating and hot water available.The prices are lowest as compared to the hotels...

Beautiful place with nice view!

It is ordinary hotel, it is located near by lift, i would say maximum 1 minute to walk from hotel to lift. Well, food is not good. Nevertheless, it is the cheapest hotel you can stay around here guys since you come for skiing or snowboarding, it should be OK to stay.

Old city old hotel. But personal kind. Nearby lot off restorants and stores.

rooms were clean , the receptionist was kind and the price was good .

A hotel where you can stay at an affordable price. The distance to many places that can be visited in a central place is considered short. Many places within walking distance. The rooms are large, but the sink is very narrow. They tried to fit the toilet bowl, sink and shower part in the tiny bathroom. He was a concerned person.

Good cheap hotel not far from the train station. Friendly staff and decent rooms.

Excellent location next to slopes and ski rental (100 meters max), mountain views, comfortable villa for the seven of us, everything sparkling clean and new, good food, amazing staff that were friendly and patient during those uncertain times.

I liked the service here. Nice rooms, delicious food. Live music during dinner time. Highly recommended. For guests of Ve Hotels Palandonen there is a discount on the rental of excellent ski equipment. Çok teşekkürler!

The hotel and rooms are very well maintained with great service by staff! The food and beverages are also of a high standard - try Erzurum's speciality the Cağ kebab mmm. The hotel also has its own rental place which is convenient as it can get really busy in the ski resort rental places. However, a note of caution - the hotel is on a high point in the mountains (which appealed to me as I wanted some...

Very welcoming staff, delicious and plentiful breakfast buffet. Excellent meal. to recommend

Nice hotel within the ski resort. Friendly staff, clean hotel with good food. The hotel is high up in the mountain, away from the busy area. They have affordable ski equipments for rent that are of good quality and well maintained. This is the place to go if you are looking for a place to learn to ski. They have professional ski trainers available.