Jolly Roger Hotel

I am still trying to understand how this hotel gets good reviews. We had a terrible experience that is still unresolved. We booked our stay for two nights and checked in. The room had the feel of not having had the comforter or the carpet cleaned in the last 10 years. The first thing I did is pull the comforter down so I wouldn't have to sit on it. We noticed quite a bit of dirt but decided to stay. We went for a short walk and came back to the room. After a second look, we decided to find another hotel. We took pictures of the dirt - the mold on the shower and window sill, dirty grout on the bathroom floor, crackers in the air conditioning control panel, hairballs and spiderwebs on the stairs, filthy plugs, etc. and showed them to the man at the front desk. He sent a maintenance man to the room to prove the pictures were from the actual room. The man was rude and deeply offended when we showed him the dirt. When we returned, the man at the front desk told us that clearly we had checked in, "used" the room, and were now trying to rip him off. We agreed to pay for the first night. We were told to contact the manager the next day for a refund for the second night. After many calls and messages, we still have yet to receive a refund. We are now disputing it with our credit card. What a nightmare!