Hilton San Antonio Hill Country
Rooms and prices
Description
Hotel opened in 2002, renovated in 2009. In this hotel 226 rooms, 6 floors.
Policies and conditions
- Public parking is possible on site (reservation is not needed) and costs USD 10 per day.
- WiFi is available in public areas and is free of charge.
- Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
No extra beds are available.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. - Pets are not allowed.
- Payment options: American Express, Visa, Euro/Mastercard, Diners Club, JCB, Discover, UnionPay credit card, No prepayment
- Check in time: 16:00. Check out time: 11:00.
Services and facilities
- ATM
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoke-free property
- Heating
- Security guard
- Gift shop
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- All Spaces Non-Smoking (public and private)
- Outdoor furniture
- Non-smoking rooms
- Fridge
- Family room
- Indoor Fireplace
- Cable TV
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Shower
- Linens
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Iron and board
- Luggage storage
- Laundry
- Safe-deposit box
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Iron
- Bar
- Coffee/tea for guests
- Breakfast
- Restaurant
- Vending machine
- Microwave oven
- Bottled water
- Kettle
- Free Wi-Fi
- Internet access
- Taxi booking
- Spanish
- English
- Multi-language staff
- Tour assistance
- Sun Deck
- Parking
- Parking nearby
- Swimming pool
- Outdoor pool
- Pool facilities
- Beach/pool towels
- Business center
- Fax machine
- Meeting and presentation facilities
- Conference Hall
- Fitness facilities
- Golf course (within 3 km)
- First Aid Kit
- Children swimming pool
- Family/Kid Friendly
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Contactless check-in and/or check-out
- Additional measures against COVID-19
Street view
Video: Hilton San Antonio Hill Country Hotel
Map
Reviews
There is a video that's posted on social media on what took place. The front desk customer service agents are the most lazy and rude people I have experienced. I had been calling the hotel an entire week to pay for all charges before my guest had arrived because the manager did not want to take the call he replied that there's nothing that can be done.
We booked a king suite with pool view. We got an obstructed balcony overlooking the ugly parking lot right by the elevators and ice machine with a baby.
Customer service was definitely non existent at the front desk. Sink in the mini kitchen was dirty with soap scum. The toilet ran all night.
Front desk person most unhelpful. First kept messing up my name. She thought we had one room reserved when we actually had 2. Lied that rooms in other floors were full and stuck us in the basement. She didn't even know where the other entrances of the hotel were.
The key cards are terrible, lots of people seem to have ones that don't work.
Beds are old, got bruised by a broken spring on one side of the bed.
Carpet looked like it was never vacuumed.
Ice bucket had stains from tea or coffee, like it is never cleaned or sanitized.
Corners of the tables and TV with dust, indicated poor room cleaning.
This hotel has an easy and quick drive to lots of local restaurants as well as into downtown San Antonio. Our toddler really loved the kids walk-in pool. They also had two other pools, and the landscaping was really pretty.
There was an issue with getting our room cleaned one evening but the hotel resolved it after we talked with the front desk. The staff was very responsive to any requests we had and the downstairs bar restaurant was pretty good.
Frequently asked questions about Hilton San Antonio Hill Country
How much does it cost to stay at Hilton San Antonio Hill Country?
The cost of living in Hilton San Antonio Hill Country depends on the date, rate, number of guests etc. Enter your dates to see prices.
Which room categories are available in the Hilton San Antonio Hill Country?
You can book Room, Room with courtyard view, Room with balcony, Room with balcony and with courtyard view, Quadruple room, Quadruple room with courtyard view, Quadruple room with balcony, Quadruple room with balcony and with courtyard view, Double room, Double room with courtyard view, Double room with balcony, Double room with balcony and with courtyard view, Bathtub Hearing/Mobility Accessible room, Bathtub Hearing/Mobility Accessible Quadruple room, Bathtub Hearing/Mobility Accessible Double room, Roll In Shower Hearing/Mobility Accessible Double room, 1 Bedroom Double Suite, 1 Bedroom Double Suite with balcony, 1 Bedroom Executive Double Suite, Executive Hearing/Mobility Accessible Double Suite, Presidential Double Suite with courtyard view, Roll In Shower Hearing/Mobility Accessible Double Suite in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at Hilton San Antonio Hill Country?
Check-in at Hilton San Antonio Hill Country is possible from 16:00, check-out is until 11:00.