One King West Hotel and Residence

My Dad and I stayed at one king west for the first time. We had an amazing experience filled with great service. Matthew was our concierge and he truly made our experience. He was so kind, genuine and giving. He went above and beyond our expectations! Matthew greeted everyone with a big smile on his face:)

Justifiable pricing. Affable front-desk staff. Room was spacious, clean, quiet. The lobby is lively and impressive. Has a nice bar area. Would recommend.

Our wedding at One King West, with wedding specialist Angela De Buono, was a flawless and delightful experience. Angela was always easy to communicate with and provided a wealth of expertise. The venue's historic charm and modern amenities provided an elegant backdrop, while Angela's expert guidance ensured a seamless and memorable day. The food was superb (thank you chefs!), the staff attentive, and the overall atmosphere was enchanting. Highly recommended for couples seeking a remarkable wedding day. Truly an unforgettable experience! Thank you One King West!

Overall, we had a good experience at One King West. Good location, impressive lobby. Staff at the check-in desk were efficient.
Special mention to the porter/concierge Mathew, who is a legend and was super charming and helpful to us.

Rooms are fairly tired and need some updating, particularly the bathrooms. The air conditioning was very noisy, so I did not sleep particularly well. We found it helpful to have the fridge and also the washing machine for clothes laundry. The spa is small but tidy. We had a fun time in Toronto and were happy at One King West.

Be prepared for a small room, even a smaller shower. Nice to have small appliances, even a washer/dryer if you are staying a bit. I just don't care for the crunchy sounding and feeling linens, not comforting to me. Towels were also not soft, which I guessed would be at this price point. The rest of the room was nice.
I would probably pay extra for the valet parking if I visit again, as my phone did not scan and had to ring for assistance going in and out of the Commerce garage, recommended by the hotel. I do have to commend the staff. They are always willing to help with a smile. The concierge desk was exceptional.
Side notes: If you want a very nice romantic dinner, try The Keg. If going to a Jays game, try Kelly's Landing (we ended up with great sirloin, although we were looking for burgers which have to be well done!???!!) If you walk, the PATH be prepared to go fast and get lost. Also, taxis in line at the ballpark after the game may try and hike their price. We walked to another area and called Beck Taxi directly for a 3rd of the price.
Overall, it was a nice trip and stay.

There are so many things I LOVED about this hotel. As soon as you enter the lobby, you are filled with smells and sounds. The restaurant is within the lobby and the atmosphere is cozy. There was even a band. We ended up going to the hotel restaurant since it was really nice. The service was good from beginning to the end. Everywhere i walked in the hotel, employees were making sure you had a nice experience; even in the elevators, holding doors and helping you. The rooms we had were HUGE with everything you might need (kitchen, living room). Everything was so clean. Did not know about this hotel before my trip, would definitely go back. Hotel was in an old bank, and the historical aspects around it are fascinating. You can even visit the old vault.

Our recent stay at One King West was fabulous!! From the valet attendants to
Matthew that handled our luggage and settled us in our room. Girls at the front desk we friendly and accommodating and informative. Our room was very spacious, fully equipped kitchen , lovely livingroom/ bedroom was nice and comfortable. We had a great view of the city from our room in the historic tower. There is a great lounge in the lobby , great drinks and food options . Checked out the bank vault , that was pretty cool !! We had a wonderful stay and would definitely recommend staying here. We will definitely be back here again .

Excellence is exemplified at this hotel. Attentive staff at every turn. Our check-in experience was incredible. The front desk professional was warm and let us know about the live music in the lobby that evening. When she disclosed which floor we were staying on, she stirred our excitement about the view we would have from our room. She was spot on. I'm going to miss this view when I check out tomorrow.

I think this hotel is great. Not only are the rooms well equipped for business travellers, but the bar is lively at night, and the concept of having a coffee shop embedded into the hotel is great. The hotel building itself has some character and history and is much more interesting than the usual boring "cookie cutter" chains. The staff are really friendly and helpful. I have travelled a lot in my life and if you are in Toronto, I recommend this hotel.