Sentido Sandy Beach Hotel & Spa

In this hotel there is a total lack of understanding on how the hospitality business is supposed to work.
The hotel is old, AC is super loud and the rooms are very small. Water pressure in the shower is very poor. No place to hang a towel.
The curtains that are supposed to block the sunlight in the morning are full of holes so you wake up at sunrise.
We reserved a family room and realized when we got there that they just took a couples room and added 2 beds so the room is very crowded.
We were 4 and they only provided 3 blankets. We called reception and asked for one more just for them to take it away the next day. This happens every day. It’s like they want to make their guests miserable.
On one evening there was a wedding held at the hotel. The closed the pool and the restaurant for paying guests and asked us to go up to our rooms.
You have to pay for drinks if you stay on a half board or full board basis. Drinks are expensive (minimum 3€ for water, 10€ for tea!)
Kids club - expect nothing. The teenage girl that is supposed to be a guide is bored out of her mind and doesn’t even bother to pay any attention to kids or their parents.
There is nothing for kids to do here, no playground or water slides like the hotel next door.
The sun beds at the pool and the beach are full of stains and mold 🤢
Over all the hotel is not clean, not the rooms and not the shared locations.
Don’t book here, the crew is rude and your money has better value elsewhere.