Harmony Bay Hotel

Horrible and RACIST customer service from one of the receptionist. As a couple, recently stayed at this hotel and, unfortunately, had a very unpleasant experience with the receptionist. As a Turkish Cypriot, I was disheartened by the behavior I encountered. The receptionist repeatedly spoke to me in Greek, despite my requests to speak in English, and made several comments that felt discriminatory and unwelcoming. This was quite upsetting and made me feel uncomfortable during my stay.

I believe all guests should be treated with respect, regardless of their background or nationality. I hope the hotel management takes this feedback seriously and ensures that all staff members are trained to be more inclusive and professional.

Overall too pricey for what you get and we are unfortunately extremely disappointed by the treatment received, including the receptionist manager who was unable to provide a solution for a formal complaint and seemed to also not be too bothered about the situation and unable to deal with such delicate matters.

This hotel is extremely noisy, i‘ve never had a bad hotel like this!! You hear every small thing from outside and the room neighbours. Besides of that the bedcover is very very thin and absolutely uncomfortable. The corridor smells bad and the rooms are stuffy. In addition the opening hours of the facilities like the pool etc. are way too short. Terrible Hotel!!!