Hotel Rhein-Ruhr

Let me say all the positive things about Hotel Rhein-Ruhr staff was very accommodating, our rooms were clean. The breakfast was good.

Now I want to mention all the negatives.
Beds are uncomfortable.
No air conditioning as advertised.
Windows had to remain opened.
This allowed so much street noise into room. Sounded like INDY 500, plus you can hear people yelling outside on the street at 3am.
Since there is no cooling of room it was hot in room. Like being in a sauna listening to the world outside.

I give it two stars only for the food and staff alone. The manager should be ashamed to rent rooms that no one can rest in comfortably. I guess as long as there taking people money it’s ok.

The only thing that was 4 star rating was the receptionist Paulina she made sure that we had all of our rooms prepared. If not for her they had messed up my reservations. I had paid for two rooms three nights for four adults. They had me down for one room two adults three nights.

Perhaps whomever did the booking screwed up the air conditioning. I don’t recommend staying here until they have fixed the things l mentioned before.