Clayton Hotel Düsseldorf City Centre

The hotel is in a great location, not too far from the train station and also close enough to the city center. The staff was friendly. The room was clean, however, during our entire stay it was 26 degrees and the window could not be opened. The hotel provides a fan, but it only helps to a limited extent against the heat. The spa was a disaster: it is currently only open from 7:00 a.m. to 11:00 a.m. and from 5:00 p.m. to 10:00 p.m. (on weekends it is open all day). Apart from that, in the mornings there were almost never any bath towels and only a few bathrobes available. The relaxation area for the sauna has no door, so the stairs to the swimming pool are connected to the relaxation area, meaning there is no peace and quiet. Some guests suddenly stood in the sauna relaxation area with street shoes. One guest even entered the sauna wearing clothes (a wet t-shirt and wet shorts). There was no staff to be found in the area, and on the second day the reception could no longer be reached by phone. The sauna was often cold in the mornings and was not properly switched on. A real shame, especially since the spa area costs an extra 10 euros.