Hey Lou Hotel Frankfurt Airport in Kelsterbach

Hi everyone!
We booked the Park, Sleep & Fly arrangement at Hey Lou. After returning from our vacation, our flight landed at 19:00, so we decided to book a hotel room to rest from our long journey and drive home to the Netherlands the next morning.

Check-in was easy and quick, within five minutes we were in our room.
Unfortunately, the room felt outdated. The bed was very hard, as were the pillows. We didn’t want to complain about this since it might simply be a matter of personal preference.

Coming back from a summer holiday, we expected it to feel cold in Frankfurt. To our surprise, the hotel room was extremely hot. It was so warm that we were sweating while doing nothing. We tried to turn on the air conditioning, but it seemed to be controlled centrally elsewhere in the hotel.
When we called reception for help, they didn’t want to assist us and just told us to “try it ourselves.” Because the heat was unbearable, we had to sleep with the window open.
As the hotel is located near the airport, we heard planes taking off and landing every few minutes. We could hardly sleep and were already exhausted from our long journey. (Even with the Windows closed you could hear them loudly..)

The next morning, we took a shower, this was fine and we have no complaints about that.
Breakfast offered plenty of options, such as bread, yoghurt, eggs, etc. There was more than enough choice.

However, the plates and cups were dirty, most of them had something unpleasant on them. This really didn’t help with our appetite.
In short, we unfortunately did not enjoy our stay, and we will not be returning to this hotel.. A real bummer..