SeeHuus Lifestyle Hotel in Timmendorfer Strand

We would give 0 stars if we could.
We stayed already in many hotels, but nowhere we were this disappointed. Hotel is definitely overpriced. We payed more than 200€/per night, breakfast is extra charge 19€/person, we wanted to park that was additional 16€/day and we payed also additionally 18€ for being able to go to the beach. Room is standard, small with the view on parking space and houses. For this money we would then expect at least friendly hotel personal, from which we were the most disappointed. We came, it was raining and nobody wanted to open for us the parking garage, we had many luggages, therefore we did not want to unload in the heavy rain. As we parked there was trolley for luggages and the employee did not offer to help us, but looked at us and watched us to push the trolley. As we checked in, the lady at the reception was not so friendly and when we asked them if they could for this money at least help us to push the trolley and bring it to the room, they did not say anything and our request ignored. For 20 min nobody brought our luggage, so we came to pick them up ourselves and the receptionist told, they are only 2 people and they don't have time (there were no customers, nobody). In my opinion it's 1 minute job and with the trolley is not heavy, even taxi driver usually helps to load the luggage to the trunk. However here a hotel, where we payed almost 800€ was not even willing to help with our luggage or apologise or make our stay more pleasant in any way. When we complained that we want to speak with the manager, the receptionist told it's not possible and refused to give us contact. When we told we are not satisfied we want to leave, they told us we would have to pay 90% of the price.
All in all we are very disappointed, we will surely not come again and we would not recommend. Definitely bad experience, bad value for the money and the hotel has not much to offer. We would rather leave.

Nice hotel in a great location. We took the suite and given the high price of the suite (700€ / night), I expected a better product overall and 2 bedrooms (the pictures on the site gave the impression that there were 2 bedrooms, instead of which they installed 2 single beds in the living room. The extra beds were so hard that the kids ended up sleeping in the sofa. Some of the furniture was run down. I also expected services such as breakfast & parking to be included in the price of the suite. Big bathroom and nice view. The price of the suite should be at 60%-70% of what it is... It is a shame as I dont believe I will return there.

It would have been nice if we were informed that there was no hot water. We were looking forward to a hot shower after a 7 hour drive. Still not fixed in the morning. We were given a 15 % discount on our bill. Should have been told when we checked in.

Price performance is not right. Great rooms, good location and close to the beach. Were there because nothing else was available at short notice