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339 $
Hotel Faro, a Lopesan Collection Hotel - Adults Only in Maspalomas
🌍 Spain, Maspalomas, Plaza de Colon, 1
● Center: 4 km
🌞 Beach - 1 min
➊ 1 line
☎ Phone: +34 928 14 22 14Show
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Rooms and prices
2 guests
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Deluxe Double room
Air conditioning and private bathroom
Beds:
467 $
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Superior Double room
Private bathroom
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592 $
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Double Junior Suite
Private bathroom
Beds:
739 $
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Superior Double room with view
Private bathroom
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Superior Double room with balcony
Wireless internet, air conditioning and minibar
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Superior Double room with balcony and with view
Wireless internet, air conditioning and minibar
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Deluxe Double room with view
Private bathroom
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Deluxe Double room with balcony
Private bathroom
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Deluxe Double room with balcony and with view
Air conditioning and private bathroom
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Standard Adapted Double room
Private bathroom
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Double Junior Suite with balcony
Private bathroom
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Description
The elegant building is located very close to the sea, the very South beach of Maspalomas and the lighthouse. Bright interiors feature a practical design. The hotel contains two restaurants and a reputation for great food.
Built: 1971
Restored: 2006
Location: 300 m from bus stop, 60 km from Las Palmas, 32 kilometres from the international airport of Gran Canaria.
Only 188 rooms. There are non-Smoking.
Consists of one 5-storey building.
Beach: public sandy beach, 10 m from the hotel (1st coastal line). Umbrellas and sun beds - for a fee. Beach towels - free of charge. The beach is 12 km away.
Accepted credit cards: American Express, Visa, Mastercard, Diners Club.
Pets are not allowed.
Food system: Breakfast and half Board. Breakfast from 07:00 - 10:30, dinner 18:00 - 21.30.
Restaurants and bars:
- the main restaurant, Tamarona. International cuisine, an indoor terrace.
- A la Sarte restaurant El Jardin. International cuisine, an indoor terrace.
- pool bar POOL BAR. Hours: 10:00 - 18:00.
bar Piano Bar Ganigo. Opening hours: 16:00 - 00:00.
On the hotel territory: outdoor pool, Internet cafe chargeable, currency exchange, convenience store, beauty shop charge, meeting room fee, bus fee to the city, doctor's services chargeable, Laundry chargeable, car hire, 2 restaurants, 2 bars
Attractions: live music, Jacuzzi, gym, massage / paid, Aqua aerobics, animations, tennis court, table tennis, Golf for a fee, mini-Golf for a fee, horse riding for a fee, Darts, Billiards for a fee, petanque/bocce, games room, paid surfing, Canoeing fee, charge catamarans, jet skis for a fee, bananaseyling charge, charge parasailing, diving charge
For children: baby cots, baby chairs in the restaurant, kids menu, Babysitting
With a stay at Hotel Faro, a Lopesan Collection Hotel - Adults Only in San Bartolome de Tirajana (Maspalomas), you'll be steps from Maspalomas Lighthouse and 15 minutes by foot from Meloneras Beach. This beach hotel is 12.4 mi (19.9 km) from Amadores Beach and 3.5 mi (5.7 km) from Yumbo Shopping Center.
The distance to the nearest airport is 32 km.
Policies and conditions
- Child Policies: Children are not permitted to stay in this room type.
- Cribs and Extra Beds: For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
- Breakfast: American, Continental, Gluten-free, Italian, Vegan, Vegetarian Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Service Animals: Service animals are allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the Hotel: MasterCard, Visa, AmericanExpress, DinersClub
- Check in time: 14:00. Check out time: 07:00-12:00.
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Services and facilities
General
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Security guard
- Newspapers
- Ticket assistance
- Garden
- Terrace
- All Spaces Non-Smoking (public and private)
- Outdoor furniture
Rooms
- Non-smoking rooms
- Room service
- Smoke Detector
- Toiletries
Accessibility
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
Services and amenities
- Luggage storage
- Laundry
- Safe-deposit box
- Dry-cleaning
- Luggage storage
Meals
- Bar
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Kettle
Internet
- Free Wi-Fi
- Internet
Transfer
- Shuttle
- Car rental
- Airport transportation
- Transfer services
Languages Spoken
- Spanish
- German
- English
- Multi-language staff
Tourist services
- Tour assistance
Recreation
- Hiking
- Sun Deck
Parking
- Parking
- Free Parking on Premises
Pool and beach
- Swimming pool
- Outdoor pool
- Pool facilities
- Next to the beach
Business
- Meeting and presentation facilities
- Conference Hall
Sports
- Windsurfing
- Diving
- Snorkelling
- Fitness facilities
- Golf course (within 3 km)
Beauty and wellness
- Doctor
- Solarium
- Massage
- First Aid Kit
Kids
- Babysitting and childcare
Pets
- Pets Not Allowed
Health and Safety Measures
- Temperature control for staff
- Extra decontamination measures
- Temperature control for guests
- Contactless check-in and/or check-out
- Additional measures against COVID-19
The hotel is located on first line from the shore.
The nearest beach is located on the distance of 70 m. It takes 1 minute To the beach!
The distance to the sea is 80 meters
Street view
Video: Hotel Faro, a Lopesan Collection Hotel - Adults Only, Maspalomas, Spain ⭐⭐⭐⭐⭐
Map
Reviews
01.09.2025
🌟🌟🌟🌟🌟
Absolutely perfect experience!
This 5-star hotel truly deserves every star. Everything was amazing — from the friendly and professional staff to the beautifully clean rooms. The breakfast and dinner were absolutely fantastic, with a wide variety of delicious options every day. The location is perfect, just a short walk from the beach, which made our stay even more enjoyable. The whole atmosphere was calm and relaxing, and I felt very well taken care of. I can highly recommend this hotel to anyone looking for quality, comfort, and excellent service. I would love to come back again!
Absolutely perfect experience!
This 5-star hotel truly deserves every star. Everything was amazing — from the friendly and professional staff to the beautifully clean rooms. The breakfast and dinner were absolutely fantastic, with a wide variety of delicious options every day. The location is perfect, just a short walk from the beach, which made our stay even more enjoyable. The whole atmosphere was calm and relaxing, and I felt very well taken care of. I can highly recommend this hotel to anyone looking for quality, comfort, and excellent service. I would love to come back again!
19.08.2025
Perfect hotel! Great! Nothing to add! If you want to relax few days take that hotel!
Pro info: Take a room with "side view" to the sea, they are best in terms of price/service ratio, as you get sea view but dont pay the full sea view.
Pro info: Take a room with "side view" to the sea, they are best in terms of price/service ratio, as you get sea view but dont pay the full sea view.
16.08.2025
Just perfect! Could really not ask for more! Im happy they changed my room as i had reserved a double superior room and they first wanted to give me a room which barely had views and was on the first floor near the Taxi stop. Room was beautiful but loud and not high up with views. I told them i was not happy and they changed my room to the 5th Floor. Absolutely gorgeous.
Very silent, beautiful views, great bed and shower. Very very clean also!
What i loved most was the breakfast. Live Music everynight with really really good singers and musicians!
Two steps and ur at the beach from their pool. There is a small door that leads you to the beachfront.
They have a Bar lounge roof top which has amazing views with two small pools! Breathtaking!
Just sometimes , specially in summer or on the weekends strange people may come who are not from the hotel , a bit rude and with no education or class, Barriobajeros they say in spanish. They get drunk and are loud so i stayed out of that area when they where there. Music could be a bit more not always House music but maybe more chilled or more 80s 90 s music .
All in all will definetly come back!
.
Very silent, beautiful views, great bed and shower. Very very clean also!
What i loved most was the breakfast. Live Music everynight with really really good singers and musicians!
Two steps and ur at the beach from their pool. There is a small door that leads you to the beachfront.
They have a Bar lounge roof top which has amazing views with two small pools! Breathtaking!
Just sometimes , specially in summer or on the weekends strange people may come who are not from the hotel , a bit rude and with no education or class, Barriobajeros they say in spanish. They get drunk and are loud so i stayed out of that area when they where there. Music could be a bit more not always House music but maybe more chilled or more 80s 90 s music .
All in all will definetly come back!
.
14.06.2025
I would like to share my impressions from my stay at this hotel and sincerely recommend it to everyone looking for a high standard of relaxation.
Customer service was truly exceptional. Every request and whim of ours was fulfilled, making us feel exceptionally well taken care of. The staff was always smiling, helpful, and very professional.
The hotel underwent a thorough renovation before the COVID-19 pandemic, so all the rooms are modern and in excellent technical condition. The pool is very clean, and the sun loungers are equipped with comfortable mattresses, allowing for full relaxation outdoors.
It is worth mentioning the many small details that make the stay more enjoyable. In our room there was a beach bag where you could conveniently carry towels to the beach or pool. Additionally, the bag contained sunscreen and body lotion—really nice and practical accessories.
The rooms are very clean, and the staff replenished water, tea, and coffee every day. We also received a small treat every day—cookies or chocolate bars for afternoon tea brought by a friendly member of the housekeeping staff.
I highly recommend the activities offered by the hotel. We especially enjoyed the walk to the nearby park, during which the guide told us about the history of the Canary Islands and various local species of plants and animals.
In summary: the hotel itself and the service deserve 5 stars. The only point that needs improvement is the food. It is not bad, but there is still a lot missing to reach a five-star level.
I wholeheartedly recommend this hotel to everyone looking for a comfortable stay and top-notch service!
Customer service was truly exceptional. Every request and whim of ours was fulfilled, making us feel exceptionally well taken care of. The staff was always smiling, helpful, and very professional.
The hotel underwent a thorough renovation before the COVID-19 pandemic, so all the rooms are modern and in excellent technical condition. The pool is very clean, and the sun loungers are equipped with comfortable mattresses, allowing for full relaxation outdoors.
It is worth mentioning the many small details that make the stay more enjoyable. In our room there was a beach bag where you could conveniently carry towels to the beach or pool. Additionally, the bag contained sunscreen and body lotion—really nice and practical accessories.
The rooms are very clean, and the staff replenished water, tea, and coffee every day. We also received a small treat every day—cookies or chocolate bars for afternoon tea brought by a friendly member of the housekeeping staff.
I highly recommend the activities offered by the hotel. We especially enjoyed the walk to the nearby park, during which the guide told us about the history of the Canary Islands and various local species of plants and animals.
In summary: the hotel itself and the service deserve 5 stars. The only point that needs improvement is the food. It is not bad, but there is still a lot missing to reach a five-star level.
I wholeheartedly recommend this hotel to everyone looking for a comfortable stay and top-notch service!
02.04.2025
I just stayed there for 7 nights
The location is a 5/5 - right on the beach and very central.
The room is a 5/5 - the views over the ocean from the rooms is superb.and the room has all I needed. Spacious and clean. Bed is comfortable but I do think the pillows need a upgrade. The air conditioning is very slow.
Unfortunately the service was not great so I have to give it a 3/5. The bedroom wasn’t cleaned before 3pm and for 2 nights it wasn’t cleaned at all which for a 5* hotel is not acceptable
Otherwise, all other staff very helpful.
However, the check-in is very slow (took me 45 minutes) with only 2 people in-front of me.
The pool area is nice but needs more umbrellas and I think there are too many sun beds - it’s plastered
If you come during the high season I suggest not to get a room above level 3 as the music is very loud when the sunroof bar is open (it was open for 1 night whilst I was there)
.
The location is a 5/5 - right on the beach and very central.
The room is a 5/5 - the views over the ocean from the rooms is superb.and the room has all I needed. Spacious and clean. Bed is comfortable but I do think the pillows need a upgrade. The air conditioning is very slow.
Unfortunately the service was not great so I have to give it a 3/5. The bedroom wasn’t cleaned before 3pm and for 2 nights it wasn’t cleaned at all which for a 5* hotel is not acceptable
Otherwise, all other staff very helpful.
However, the check-in is very slow (took me 45 minutes) with only 2 people in-front of me.
The pool area is nice but needs more umbrellas and I think there are too many sun beds - it’s plastered
If you come during the high season I suggest not to get a room above level 3 as the music is very loud when the sunroof bar is open (it was open for 1 night whilst I was there)
.
03.03.2025
Deeply Disappointing for a 5-Star Hotel
This hotel claims to be a 5-star resort, but our experience was far from luxurious. The rooms are poorly designed—narrow, with a bathroom sink awkwardly placed in the middle of the sleeping area and a shower that lacks proper separation from the rest of the room. Amenities are minimal, with nothing beyond a generic shower gel dispenser attached to the wall.
The dining experience was equally frustrating. The buffet area for both breakfast and dinner is too small for the number of guests, leading to repetitive food choices and long waits. Despite being required to book a time slot for breakfast, we still had to queue before being seated, with no clear reason why. Worse still, even a simple request for ketchup went ignored on five separate occasions.
One of the most unacceptable aspects of this so-called 5-star resort is its approach to water. In a hot climate, access to drinking water should be a basic provision, yet free water is only available at breakfast. At all other times, even during the paid dinner buffet for half-board guests, water must be purchased. This is not just inconvenient—it is exploitative. When I raised this issue with reception, I was dismissively told that “we all have to suffer inconveniences when on holiday.” That response alone speaks volumes about the hotel’s attitude towards guest experience.
Adding to the disappointment, poolside cabanas—which one would reasonably expect to be available to paying guests—come at an additional cost. There is no clear signage about this, leading to awkward situations where guests are rudely asked to pay or leave.
Overall, this hotel operates with a focus on squeezing extra money from guests rather than providing a true 5-star experience. Poor room design, subpar dining, unnecessary restrictions, and a lack of basic hospitality make it clear that this resort falls far short of the luxury it promises. I would not return and cannot recommend it to others.
This hotel claims to be a 5-star resort, but our experience was far from luxurious. The rooms are poorly designed—narrow, with a bathroom sink awkwardly placed in the middle of the sleeping area and a shower that lacks proper separation from the rest of the room. Amenities are minimal, with nothing beyond a generic shower gel dispenser attached to the wall.
The dining experience was equally frustrating. The buffet area for both breakfast and dinner is too small for the number of guests, leading to repetitive food choices and long waits. Despite being required to book a time slot for breakfast, we still had to queue before being seated, with no clear reason why. Worse still, even a simple request for ketchup went ignored on five separate occasions.
One of the most unacceptable aspects of this so-called 5-star resort is its approach to water. In a hot climate, access to drinking water should be a basic provision, yet free water is only available at breakfast. At all other times, even during the paid dinner buffet for half-board guests, water must be purchased. This is not just inconvenient—it is exploitative. When I raised this issue with reception, I was dismissively told that “we all have to suffer inconveniences when on holiday.” That response alone speaks volumes about the hotel’s attitude towards guest experience.
Adding to the disappointment, poolside cabanas—which one would reasonably expect to be available to paying guests—come at an additional cost. There is no clear signage about this, leading to awkward situations where guests are rudely asked to pay or leave.
Overall, this hotel operates with a focus on squeezing extra money from guests rather than providing a true 5-star experience. Poor room design, subpar dining, unnecessary restrictions, and a lack of basic hospitality make it clear that this resort falls far short of the luxury it promises. I would not return and cannot recommend it to others.
22.12.2024
We recently stayed at Hotel Faro and had a mixed experience. There were several positives, but unfortunately, some issues soured our overall impression.
The Positives:
The service was excellent, with friendly and engaging staff who made us feel welcome.
The breakfast buffet was light, varied, and offered great choices. It was definitely worth the upcharge.
The room and amenities were of high quality, providing a comfortable stay.
While the bed was on the harder side, it was nice to know that softer bedding could be ordered at the reception.
The Negatives:
When we inquired about upgrading our room, the price quoted at the reception was double what was listed on the hotel's own website (€100 vs. €40–€50 per night). This inconsistency was disappointing, especially since we booked directly through their website.
Parking was another issue. We were initially told it would cost €10 per night, but at checkout, we were charged €20 per night. When we raised this with the receptionist, we were met with resistance and told we must have misunderstood, which left us feeling dismissed and unheard.
The way feedback was handled at checkout was particularly disappointing. Comparing room upgrade pricing to airline pricing felt irrelevant, and the overall attitude was dismissive and unhelpful.
While there were many aspects of the stay we enjoyed, these issues—particularly the inconsistency in pricing and dismissive handling of feedback—left a negative impression. Based on our experience, we would hesitate to recommend this hotel to others despite its excellent amenities and service.
We hope these issues are addressed in the future, as the hotel does have a lot of potential to provide a wonderful guest experience.
The Positives:
The service was excellent, with friendly and engaging staff who made us feel welcome.
The breakfast buffet was light, varied, and offered great choices. It was definitely worth the upcharge.
The room and amenities were of high quality, providing a comfortable stay.
While the bed was on the harder side, it was nice to know that softer bedding could be ordered at the reception.
The Negatives:
When we inquired about upgrading our room, the price quoted at the reception was double what was listed on the hotel's own website (€100 vs. €40–€50 per night). This inconsistency was disappointing, especially since we booked directly through their website.
Parking was another issue. We were initially told it would cost €10 per night, but at checkout, we were charged €20 per night. When we raised this with the receptionist, we were met with resistance and told we must have misunderstood, which left us feeling dismissed and unheard.
The way feedback was handled at checkout was particularly disappointing. Comparing room upgrade pricing to airline pricing felt irrelevant, and the overall attitude was dismissive and unhelpful.
While there were many aspects of the stay we enjoyed, these issues—particularly the inconsistency in pricing and dismissive handling of feedback—left a negative impression. Based on our experience, we would hesitate to recommend this hotel to others despite its excellent amenities and service.
We hope these issues are addressed in the future, as the hotel does have a lot of potential to provide a wonderful guest experience.
15.12.2024
I’m still staying at El Faro Hotel in Gran Canaria, but I felt compelled to write this review because I am genuinely amazed by the quality and service here. This hotel has exceeded all my expectations!
From the moment we arrived, the experience has been flawless. The privacy of the hotel is unmatched, creating a serene and exclusive environment. The pool is simply outstanding – beautifully designed and perfect for a relaxing day under the sun.
But the highlight of our stay has been the service. Every department goes above and beyond to ensure your experience is perfect:
• The housekeeping team is exceptional, paying close attention to every little detail to keep the rooms spotless and inviting.
• The breakfast team is incredible – not only is the food of the highest quality, but the staff are so friendly and always greet you with a warm smile, making mornings a delight.
• The pool service is fantastic, with staff happy to bring you a refreshing cocktail whenever you need it.
• And a special shoutout to the reception team! They helped us book an amazing spa day and gave us great recommendations for the best places and activities in the area.
If you’re considering booking a hotel, stop searching – this is the one. At El Faro, you feel truly looked after, surrounded by a luxurious and welcoming atmosphere. It’s a stay you won’t forget!
From the moment we arrived, the experience has been flawless. The privacy of the hotel is unmatched, creating a serene and exclusive environment. The pool is simply outstanding – beautifully designed and perfect for a relaxing day under the sun.
But the highlight of our stay has been the service. Every department goes above and beyond to ensure your experience is perfect:
• The housekeeping team is exceptional, paying close attention to every little detail to keep the rooms spotless and inviting.
• The breakfast team is incredible – not only is the food of the highest quality, but the staff are so friendly and always greet you with a warm smile, making mornings a delight.
• The pool service is fantastic, with staff happy to bring you a refreshing cocktail whenever you need it.
• And a special shoutout to the reception team! They helped us book an amazing spa day and gave us great recommendations for the best places and activities in the area.
If you’re considering booking a hotel, stop searching – this is the one. At El Faro, you feel truly looked after, surrounded by a luxurious and welcoming atmosphere. It’s a stay you won’t forget!
28.10.2024
Excellent service, location, amenities and value for money. We enjoyed every single moment of our stay, thanks to the accommodating staff, hospitality and the attentive service from everyone. The SURU bar had a beautiful atmosphere with a great array of drinks. The room service quality and quantity of food were excellent (plus I have very challenging dietary requirements that the hotel went above and beyond to accommodate). I also took the lovers package and it was perfect in every way (again, the hotel and chef accommodated my challenging request) Thank you everyone for a lovely week away.
26.09.2024
Spent a week here. Stunning hotel and fantastic location as in right on the beach. I can't fault the staff. Everyone was extremely welcoming and friendly and went above and beyond. There just seemed to lack an atmosphere. There was no music at the pool besides the smoking area, this was besides the Saturday, which they had a drinks promotion, pool side games, and music. The whole place changed that day. More people in the pool could hear the laughter and good time. Don't get me wrong, it was lovely to sit back and relax, but I did miss the bit of atmosphere.
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Frequently asked questions about Hotel Faro, a Lopesan Collection Hotel - Adults Only
How much does it cost to stay at Hotel Faro, a Lopesan Collection Hotel - Adults Only?
The cost of living in Hotel Faro, a Lopesan Collection Hotel - Adults Only depends on the date, rate, number of guests etc. Enter your dates to see prices.
Is it far from Hotel Faro, a Lopesan Collection Hotel - Adults Only to the nearest beach?
It takes 1 minutes to reach to the nearest beach.
Does Hotel Faro, a Lopesan Collection Hotel - Adults Only have a swimming pool?
Yes, Hotel Faro, a Lopesan Collection Hotel - Adults Only has a pool.
Are pets allowed at Hotel Faro, a Lopesan Collection Hotel - Adults Only?
No, pets are not allowed at Hotel Faro, a Lopesan Collection Hotel - Adults Only.
Does Hotel Faro, a Lopesan Collection Hotel - Adults Only provide breakfast?
Yes, Guests staying at Hotel Faro, a Lopesan Collection Hotel - Adults Only can enjoy breakfast during their stay. Breakfast option(s): American, Continental, Gluten-free, Italian, Vegan, Vegetarian.
How to get from the closest airport to Hotel Faro, a Lopesan Collection Hotel - Adults Only?
The closest airport is Gran Canaria Airport, and it is about 29 mins from hotel by car (37.4 km).
What is the cancellation policy for Hotel Faro, a Lopesan Collection Hotel - Adults Only?
The cancellation policy for Hotel Faro, a Lopesan Collection Hotel - Adults Only varies depending on the type of room and booking conditions.
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