Las Gaviotas Suites Hotel & Spa

Spacious room, breakfast and dinner were decent. Unfortunately, our departure was marked by a humiliating incident, unworthy of a hotel of this standard. We had to leave at 7 a.m. for our flight. The day before, we had asked reception if it was possible to take something for breakfast, as we were traveling with children and breakfast only starts at 8 a.m. We were given no clear answer. The next morning, during check-out, the buffet was already set up. We went into the dining room to grab something quickly, but a staff member came out of the kitchen shouting and ordering us to leave immediately, in front of our children. The aggressive and humiliating way she addressed us was shocking. We tried to explain the situation, but she refused to listen. For the price paid, such behavior is completely unacceptable. In a hotel of this level, a minimum of politeness and courtesy is the least that can be expected, especially when dealing with guests traveling with children.