Santa Clara Urban Hotel & Spa in Palma

Tucked up a quiet street, this hotel has been tastefully renovated and the building is clean and tidy. However elements of the room are a bit dated/basic (particularly the bathroom) and the bed was as hard as rock with only 1 pillow (you need to ask for more). The breakfast here was unfortunately the worst we experienced during our time on the Island. The waiter was great, always saying morning and getting straight to work sorting coffees - but the food was the let down. Basic meat and cheese with a variety of bread products. We left each day disappointed. The roof top bar area is very small and unfortunately when we were there a large group of guests went up to this area everyday and smoked - meaning the small terrace was unusable to any other guests. However, the staff are great here - always smiling and helpful. The welcome little bottle of cava was a nice touch. The location is fantastic to walk into the old town (the hotel is also in the old town already) and explore the sites of the city. Overall, an okay hotel in a great location - felt overpriced for what it was, but Palms is pricey and the price likely reflects the central location - just don’t expect much for the nightly cost!