Coral Teide Mar

On the whole we enjoyed our stay here. The rooms were a good size and cleaned most days, and most of the staff were lovely. No fight for a sun bed. We had nice views from our balcony but the outside noise early in the morning was unbearable. No air conditioning and expensive to rent a fan.
Cockroaches were a huge problem in our room, coming out of the headboard of the bed and crawling on my face in the night. I asked reception for a spray and was told by the manager that it was our fault because there were suitcases and toys on the floor and a piece of chocolate left out. Despite explaining that my son is autistic so moving his toys causes huge issues, and that the cockroaches seemed to only be in one place, the manager continued to not accept any responsibility (despite other reviews suggesting this is clearly a common issue). This resulted in me becoming extremely emotional because she just would not listen and her then issuing me a warning! She then told cleaners not to enter my room for the rest of our stay resulting in a build up of rubbish and no clean linen. Thankfully the weekend staff were very sympathetic and got my room cleaned. Holiday rep did organise a change of room for the last couple of nights but honestly I think it would have been the same problem there so I ended up paying €10 for a spray at the supermarket which did really help around the bed. That was all I wanted to start with!
The other main problem was the Spanish residents who own rooms at the hotel. So rude and intimidating. We didn’t even bother with the pool by the end of our stay because we didn’t feel safe. They splash kids in the face and swear at them as well as blocking the steps into the pool. Total bullies and ruined it for everyone else. Police had to be called at one point!
Would not return to this hotel purely based on the negative experiences and how they were dealt with.