Kristal Hotel

As soon as you arrive, you will be negatively impacted by the accommodation.

1) The air conditioning is very old; it does not cool the room. In addition to making noise, it leaves the room with a horrible odor, making it seem like there is a dead mouse in the room. So, leave your windows open to avoid this odor when you return from your trip.

2) I did not receive a double bed as I requested in my reservation. Instead, there were three single beds with thin and uncomfortable mattresses. The pillow was very thin, which caused my nose to become blocked every day.

3) You have to ask for the TV remote at reception and need to leave a provisional payment of €10 in cash to receive it.

4) At night, there are a lot of plumbing noises coming from other rooms that are very noisy and will wake you from your sleep.

5) Breakfast has few options, with the best being fruits such as melon and watermelon. As it is the first meal of the day, lighter, natural, and nutritious options could be served (e.g., eggs, bacon, cheese, fruits), avoiding industrialized cupcakes and sweet breads that look like they were bought at Dialz, and industrialized juice with a bad taste. It’s not worth paying extra for this type of breakfast, as you can find better and even more economical options outside.

6) Reception service is provided by only one employee, so be prepared to wait at least 30 minutes to ask a simple question or resolve an issue.

7) They offer late check-out until 6 pm for €35, but when you ask about it, they say there is no availability unless you buy another night, which will cost around €100.

8)There is no air conditioning in common areas such as the reception, corridors, and elevators, so be prepared to sweat a lot while waiting in a long line to be served at reception.

9) There was only one outlet in the room so we had to wake up during the night to switch our electronics

Strengths:

1) Room service is good, they are very polite, honest, they changed the bed linen and towels. They didn't clean the bathroom or the floor the second time and forgot the face towel. Our belongings remained in the same place and in the same way.

2) The breakfast guy is very friendly and welcomed us very well.

3) Location is very good, close to numerous shops, restaurants, bars. Close to Torremolinos train station which goes to Malaga in 25 minutes. Bus stops nearby.

4) If you need to use laundry, we use Speed ​​Queen, a 2-minute walk away. It was very cheap and the clothes smelled really good.

In short, it's a reasonable hotel for the price you pay, you can't expect much. It has a decent bed to sleep in and a bath to take a shower.