Hotel Gallia Cannes

Don’t look under the bed!

We stayed at Hotel Gallia for 5 nights as part of our tour of the riviera. First of all, please don’t let the images on booking.com fool you, it is a scruffy hotel.

We were very disappointed by the quality, cleanliness and lack of attention to detail. The staff were friendly, smiley and mostly polite - however there was a severe lack of communication. The reception closes at 7 or 8pm each night and you need to use a pin code to get in after that - but the reception failed to let us know they had changed the code mid way through our stay and we were stuck outside one of the evenings waiting for another guest to come along and get us in as they were not answering the ‘out of hours telephone’.

In addition, I would like to elaborate on my cleanliness comment; I can honestly say I’ve never been to a hotel with such a filthy room. I have attached images to support my comments so please, see for yourself. I was so unhappy with the cleanliness that I complained (something I rarely do). The staff said they would move us to a new room - great - except they never called or sent an email letting us know how to access the new room key so we were forced to stay put. The rooms are very small.

The shower is decent and the bathrooms have recently been renovated.

The doors to the rooms are awkward to open and they slam so loudly - no soft closers - I was woken on more than one occasion by other guests entering / leaving their rooms. One of the cleaners was blasting their odd music at stupid o clock in the morning which also woke me.

The hotel is about 15 minutes to the beach front.

I can’t comment on the breakfast, pool or hot tub as I did not use them.

:D I can't think of anything I liked there, except for free on street parking out the front and receptionist/manager's attitude. Everything else was dreadful, wouldn’t recommend staying here if you have other options.

:( Rooms were outdated, bathrooms were old and needed immediate renovation. No fan in the bathroom. Lift was so small that would barely fit 2 people. Carpets were worn out. Kitchen only had 1 staff that didn’t speak a word of English. Breakfast was sooo poor, you'd better off walking down the street and grab a coffee and croissant to go.