Fahrenheit Seven Courchevel in Courchevel

One of the worst hotel.. the hotel staff opened the safe with masterkey and stole money. When reported to the manager no relief was provided. The staff even changed the safe code. The manager denied to cooperate. Even our passports were in the safe and anything could have happened.

I recently stayed at Fahrenheit Seven Courchevel from March 4th to 6th and was thoroughly disappointed with the experience. While the hotel’s ski-in/ski-out location in Courchevel Moriond is convenient, it poses challenges for those aiming to access the main Courchevel ski area, requiring either a more complex ski route or reliance on the ski bus, which fortunately stops near the hotel.

Upon arrival, the reception staff were friendly and welcoming, which initially set a positive tone. However, the state of our room quickly overshadowed this. The room was evidently unclean; the toilet emitted a strong urine odor. Despite housekeeping’s attempt to address the issue, the smell persisted, likely due to a missing sealant at the base of the toilet bowl, allowing waste to seep underneath. Additionally, the bathroom ceiling displayed significant water damage and mould, with peeling paint and extensive stains, indicative of prolonged neglect. The corners of the bathroom were grimy, making the environment feel unhygienic and uncomfortable.

The breakfast buffet was mediocre, further marred by cleanliness issues. Nearly every water glass on the buffet had visible lipstick stains, a problem we unfortunately encountered frequently in Courchevel’s dining establishments.

To add to our dissatisfaction, upon preparing to depart, we discovered that one pair of our ski poles was missing, apparently given to another guest by mistake. This incident raises concerns about the security and management of the ski storage facilities.

In summary, despite the commendable efforts of the reception staff, the numerous cleanliness and maintenance issues at Fahrenheit Seven Courchevel are unacceptable for a four-star hotel. I cannot recommend this establishment and advise potential guests to consider alternative accommodations.

The location of the hotel is very good and the rooms are clean, even though the hotel is worn out. When talking about service everything was awful, the personell from breakfast was very rude and arrogant( one of the bartenders was friendly, the other one screamed at me because i asked for extra honey for my coffee. He said “ i m not payed for this”. The highlight of the trip is that I have developed the worst stomach bug/ infection I have ever had. For 3 days I had the worst feeling in my entire life. I soon found out that on the floor that my room was located everyone was puking and feeling ill (all of us thought is from their breakfast eggs). My parents asked at receptiom for some simple rice and simple food because there were so many people ill. They just said “ it s a viral infection that is lingering in Courchevel and we can t help”- ZERO empathy, Zero help from the staff. It wasn t viral because unfortunately I had to be transported to Alberville hospital because i was heavily dehidrated and the doctors said it s obvious a bacterial infection taking into account my blood tests. I ve never seen so bad service in my life talking into account the price of the hotel and the number of stars. I recommend this place for the location and the terrace/ restaurant behind the hotel for the view/drinks and nothing more, most probably it s the only reason people come here. Ps: i had to buy a water heater and boil myself rice for everyone because they couldn t even do such a little thing for the MANY clients that were very ill om their premice. I hope they learn something in the future taking into ccount the potential that the hotel has.

Dinner at Cheminee restaurant. Our waiter was friendly and accommodating. He was chatty and attentive. Menu is awful. Beef tartare with a big ball of burrata on top? Scallops with creamy quinoa was terrible. Fois gras came with a weird flavourless puree that was very unpleasant. Duck was nice but served half a breast for €37, with nothing on the plate other than parsnip puree and no side dishes on the menu at all. Basic tomato pasta or croque monsieur for kids were the only options. We asked nicely and the team agreed to make our daughter chicken and chips from the lunch restaurant downstairs. Great location but the chef needs to be changed immediately, or the restaurant will always be empty as it was this evening, and during one of the busiest weeks of the year too.