Ecrin Blanc Resort Courchevel

UPDATE 26/3 - DEAR TEAM, we found our missing sunglasses, one of our friends put it by mistake in their baggage and only realised these days - we would like to thank you again for a very lovely service!!!! - We've had a lovely stay, all was great, the rooms are amazing (no mini bar though), cleanliness ok-ish, breakfast a bit hectic, the supervisor needs to organise staff better, staff is very helpful and we found the parking valet service a plus HOWEVER we had a pair of very expensive sunglasses missing from our car- we always leave this pair in the car, we always use it when we drive - so the hotel should investigate if they receive more complaints because for us this was a bad after taste after a great holiday. It's a shame because maybe of one employee, the entire hard working team gets a negative image. As a conclusion, this hotel is definitely worth it in Courchevel.

The place is clean and tidy, and the staff are very distinguished in their treatment and ethics. They give you a very excellent impression, and the breakfast is varied and delicious. I thank Ms. Samir and all the staff for this special stay.

Lovely visit with some important notes for guests considering staying here. But also want to give a quick shoutout to Rayan (concierge) and Yassine (restaurant). Both were excellent, accommodating, patient, friendly and professional.

1. Courchevel is extremely expensive. As such, during peak season you're going to be paying 5-star prices for a 4-star hotel. I suspect some reviewers have given Ecrin Blanc some mediocre reviews because they paid 5-star rates, but this hotel is marketed as 4-stars and, as it is a 4-star hotel, we felt it performed very very well for 4-stars.
2. When traveling with kids, ski-in/ski-out is a huge positive, and Ecrin Blanc couldn't be more well-situated in that regard, with a chair lift right outside the ski room.
3. Other than the ski-in/ski-out, the location was a bit disappointing, as it wasn't located in a village (in between 1550 and the more lively 1650). For those looking for the fancy Courchevel, that's 1850 and is 15-mins drive further, although 1850 can very easily be accessed from the slopes. We would have appreciated a hotel shuttle to take us to 1550, 1650 and 1850 for dinners - hopefully the hotel will add one in the future. Otherwise, we walked (15 min) and got some fresh air and exercise to offset our calorie-rich raclette! (It's also easy to take a taxi or to drive & park).
4. The location, however, also lent itself well to Aquamotion, which was a fantastic option for the family after a day of skiing. To be able to walk door-to-door underground was a huge plus. Aquamotion is much more fun than the website shows - warm water and lots of slides. Great for kids, but less so for adults, in my opinion.
5. We were disappointed that the hotel has so many other amenities but doesn't have an onsite outdoor hot tub. Aquamotion isn't exactly the place to go for a quiet apres-ski dip in a hot jacuzzi under stars and snow, both because it's noisy, crowded and indoors and because the water is only warm, not hot. (Kids also aren't allowed to use jacuzzi, sauna, hammam at Aquamotion).
6. The Kids Club was GREAT, with diverse activities to keep the kids entertained (arts/crafts, video games, puzzles, mini foot / foosball, ping pong).
7. Breakfast was decent but hard for staff to keep the buffet fully stocked during a busy week, despite there seeming to be a lot of staff running around. As such, there was a bit of chaos, lots of asking for replenishments or making the same requests multiple times. I've got to think it was just because we were there during a really busy week, and I appreciated the effort the staff made and their friendly demeanor during the stressful morning rush.
8. Room and decor - good quality. Not 5-star luxe, but still trendy and well done and comfortable. Appreciated the fact that housekeeping cleaned our room at our request late in the day when we took the dog for a walk.

Overall, for 4-stars, I think the hotel did very well, especially for families. Yes, it is expensive, but it's Courchevel and if you want 5 stars, you'll pay a lot more and you won't get all the kid-friendly features either.

Excellent experience in this hotel with nice facilities (I liked the cinema with popcorns and easy access to aquamotion). Rooms are nice and clean, we even benefited from a free upgrade in a family suite because we stayed almost a week. Staff is courteous, helpful and friendly.
My only complain would be for the restaurant where the staff can sometimes be overloaded, and we sometimes had to wait a little while at the entrance for someone to find a seat for us (and manager pretending not to see us) or give us the card.

The staff were super friendly and welcoming. The room was comfortable, albeit a little warm. But that had to do with the weather in general, and the fact that the hotel uses a cooling system rather than air conditioning, which is the right choice for the environment. We particularly enjoyed being able to put on our bathrobes and getting to the aquamotion through an indoor passageway. The spa facilities were great. Can only imagine how pleasant that must be in the winter (we were there in the height of summer).

Stayed at the hotel during June which seems to be off season. Main reason was how beautiful the hotel looked like on the web and its connection to the aquamotion which is a great place for kids and adults !
What can I say about the hotel - it is just stunning in all aspects . Truly 5 star rating from me. Just great .

Everything ok but housekeeping always come at 4-5-6 when we back?? from skiing and want go shower or just stay along at room they came at evening where they hole day??!! Food in breakfast so little option don’t even have fruit , service I don’t like at all we order cofee to the room and they tell for us go and drink and downstairs , what excuse me 😂🤦🏽‍♀️when we come at diner the guy in Black suit don’t give menu for us 20 min and when he came he start speak with us very bad and say you don’t say hi for me so I didn’t see the reason come to you😳so service it’s just horrible . One things it’s good because near with ski lift and another they upgrade room for us . Hotel it’s good look new but service horrible