Mama Shelter Hotel

⭐️⭐️⭐️✨ (3.5/5)

Mama Shelter Lille is a vibrant and lively hotel that really captures the fun, playful spirit the brand is known for. The XXL room we stayed in was impressively spacious — stylishly designed with modern touches, cozy bedding, and plenty of room to relax. The location is another huge plus, perfectly situated near the train station and the city center, making it easy to explore Lille on foot. The breakfast was also a highlight — fresh, plentiful, and full of variety, from pastries and fruit to hot dishes and great coffee.

However, while the overall atmosphere was enjoyable, a few key issues made the stay less comfortable than it could have been. When the room experienced a blackout and power trip, the recovery process was disappointingly slow. It took quite some time before the issue was addressed, largely because there didn’t seem to be any technical staff on-site to handle it promptly. This was frustrating, especially given the level of service one would expect from a well-known hotel brand.

The air conditioning was another letdown. It barely seemed to work, leaving the room uncomfortably warm and stuffy, particularly during the night. Even with the windows open, there wasn’t enough ventilation to cool the space down properly, which made sleeping difficult.

Overall, Mama Shelter Lille has the potential to be an excellent stay — the design is modern and fun, the food is great, and the location couldn’t be better. But the lack of technical support and weak air conditioning really affected the comfort level. With a bit more attention to maintenance and faster problem-solving, it could easily go from good to great. As it stands, it’s a stylish and convenient hotel with charm — but one that still needs a bit more substance behind the style

A fun atmosphere in the restaurant and bar, a  kind and friendly welcome at reception and clean soundproof rooms , overall a pleasant experience and worth coming back again 😃

Tho hotel is good in a very good location.
The room is clean, The breakfast was disappointingly limited with withered fruit, broken coffee machine and staff providing delayed service.

it is a great hotel with a very unique and trendy decoration style!
Has great quality of breakfast and the restaurant is also super good!
the location is 5 minutes from the center!
Parking unfortunately is not free and an overnight stay costs 35 euros even for a resident... so keep that in mind

We had a nice stay here. They have secure parking, you can't book ahead but there was plenty of space when we arrived. Dog friendly and they don't charge extra for dogs, that said the room rate for our night was quite a lot. The hotel is ideally located on the edge of the town, it's a very short walk to the cobbled streets and squares. Staff are friendly and helpful. The room was very spacious and the bed was comfy. We ate dinner at the hotel, there was only one vegan option for main but it was delicious and a generous serving, it was a layered vegetable compote. I would stay here again.

Nice hotel for a night when en route in France. Found it a bit strange we had to pay 21 euro for parking. Rooms basic but clean. Walking distance to town. Good breakfast.

Nice and good hotel. Great atmosphere. Friendly staff. Had 3 great nights.

Easy 10-15 walk from Lille train station. Great location and facilities. All staff very good. Comfortable room, great breakfast

Stayed here a few weeks ago.

Absolutely phenomenal experience. We went for an option with breakfast included, which was not only fairly priced, but the breakfast was delicious and varied.

Staff were incredibly flexible, kind, and helpful. The lady on the phone allowed us to rebook our stay without extra charges due to an unexpected situation on our end. She didn't have to do this, but it was really appreciated and contributed to our stay. A truly stellar human being!

Rooms were clean and well equipped, with good TV entertainment options. Location was great with quick access to transport, the old town, and some nice food and drink options.

Bar was pretty good, with varied cocktail options. Made for a nice place to spend the evening.

If I had one criticism, it was that the beer selection at the bar was not very wide and too expensive for what was offered. Would have loved to have some local beer - which I was very happy to discover in the city itself.

Thanks to our experience, we will be booking with Mama Shelter again.