Ibis Lyon Centre in Lyon

The room is quite small with cigarette smell.

I stayed here for 4 nights. The location is excellent and only about 3 minutes walk from Jean Mace metro station, on the B line. It is also about 50 metres from a supermarket that has most things and is open long hours. The staff were really friendly and all spoke very good English, which was good. The room was lovely and I was impressed the aircon was already on when I reached the room and it kept it to a very nice cool temperature. There were two main issues whilst I was there. The first was that the wifi in the room was really slow. So slow that I was unable to watch TV programmes on my laptop. This meant I missed many of the programmes I was hoping to watch whilst there. The signal really does need upgrading so there is more power. The other issue was that room cleaning was very hit and miss. I had the card on my door every day from 10am until 3pm and on the Saturday and Sunday I came back to a non cleaned room and this a full bin and no new towels. Monday was better and the room was cleaned. Overall, I liked this hotel and I would return but they do need to fix the wifi.

I’ve stayed at lots of Ibis branded hotels all of Europe - and this probably ranks somewhere in the middle of them. The hotel’s easy to get to - a few minutes’ walk from Jean Macé Metro station (itself a few stops down from the city’s main rail terminus) - but in a slightly rough area of Lyon (we arrived a few days after anti-government protests and the local streets were full of graffiti and smashed bus shelters; other areas of Lyon on our trip were untouched). On arrival, we were checked in promptly and the rooms seemed to have been recently renovated: the furniture and decor were in a good condition and the bathroom was nicely tiled. However, like so many Ibis properties, they’ve decided not to lose the pebble dash-style interior walls and simply painted them grey - which feels a bit naff. The receptionist we dealt with had a slightly odd attitude - including with left luggage - and warned us about strikes on the Metro that weren’t happening, meaning we slightly panicked unnecessarily about a connecting train on our departure. We didn’t eat breakfast at the Ibis either as it was too expensive. All in all though, our room was clean, quiet, comfortable and in a better state than others in the chain.