8.5
Excellent
179 $
Book now

Best Western Plus Crystal, Hotel,Bar & Spa

🌍
France, Nancy, 5 rue Chanzy
● Center: 1.8 km
☎ Phone: +33 3 83 17 54 00Show
🧭 Coordinates
154 EUR
Best Western Plus Crystal,,Bar & Spa
Book now!

Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability on Trip.com
Deluxe Double room
Deluxe Double room
Wireless internet, air conditioning and minibar
Beds:
204 $
Deluxe room
Deluxe room
Private bathroom
228 $
Deluxe Family room
Deluxe Family room
Family room with internet and bathroom
Beds:
250 $
Deluxe Double Family room
Deluxe Double Family room
Family room with internet, air conditioner and bathroom
Beds:
261 $
Prestige Suite
Prestige Suite
Wireless internet, air conditioning and minibar
439 $
Double Suite
Double Suite
Private bathroom
Beds:
447 $
Prestige Double Suite
Prestige Double Suite
Wireless internet, air conditioning and minibar
Beds:
454 $
Other
Other
Economy room
Economy room
Wireless internet, air conditioning and private bathroom
Economy Single room
Economy Single room
Wireless internet, air conditioning and private bathroom
Beds:
Economy Triple room
3 x
Economy Triple room
Wireless internet, air conditioning and private bathroom
Beds:
Economy Double room
Economy Double room
Wireless internet, air conditioning and private bathroom
Beds:
Standard room
Standard room
Wireless internet and private bathroom
Beds:
Standard Duplex room
Standard Duplex room
Private bathroom
Beds:
Standard room with sea view
Standard room with sea view
Private bathroom
Beds:
Standard Single room
Standard Single room
Private bathroom
Beds:
Standard Single room with sea view
Standard Single room with sea view
Private bathroom
Beds:
Standard Double room
Standard Double room
Private bathroom
Beds:
Standard Triple room
3 x
Standard Triple room
Private bathroom
Beds:
Standard Quadruple room
4 x
Standard Quadruple room
Private bathroom
Beds:
Standard Quadruple room with sea view
4 x
Standard Quadruple room with sea view
Private bathroom
Beds:
Standard Quintuple room
5 x
Standard Quintuple room
Private bathroom
Standard Family room
Standard Family room
Family room with bathroom
Standard Double room with sea view
Standard Double room with sea view
Private bathroom
Beds:
Standard Double Family room
Standard Double Family room
Family room with bathroom
Beds:
Comfort room
Comfort room
Air conditioning, shower and private bathroom
Comfort Single room
Comfort Single room
Private bathroom
Beds:
Comfort Double room
Comfort Double room
Wireless internet, air conditioning and minibar
Beds:
Business room
Business room
Private bathroom
Beds:
Business Single room
Business Single room
Private bathroom
Beds:
Business Double room
Business Double room
Private bathroom
Beds:
Superior room
Superior room
Wireless internet, air conditioning and minibar
Beds:
Superior room with view
Superior room with view
Wireless internet, air conditioning and minibar
Beds:
Superior Single room
Superior Single room
Wireless internet, air conditioning and minibar
Beds:
Superior Double room
Superior Double room
Wireless internet, air conditioning and minibar
Beds:
Superior Family room
Superior Family room
Family room with internet, air conditioner and mini-bar
Beds:
Superior Double room with river view
Superior Double room with river view
Private bathroom
Beds:
Superior Double room with view
Superior Double room with view
Private bathroom
Beds:
Superior Double Family room
Superior Double Family room
Family room with bathroom
Beds:
Deluxe room with view
Deluxe room with view
Private bathroom
Deluxe Single room
Deluxe Single room
Private bathroom
Beds:
Deluxe Triple room
3 x
Deluxe Triple room
Wireless internet and private bathroom
Beds:
Deluxe Quadruple room
4 x
Deluxe Quadruple room
Private bathroom
Beds:
Deluxe Single Family room
Deluxe Single Family room
Family room with bathroom
Beds:
Deluxe Quadruple Family room
4 x
Deluxe Quadruple Family room
Family room with bathroom
Beds:
Deluxe Double room with view
Deluxe Double room with view
Private bathroom
Beds:
Executive room
Executive room
Wireless internet, air conditioning and minibar
Executive room with view
Executive room with view
Wireless internet, air conditioning and minibar
Executive room with balcony
Executive room with balcony
Wireless internet, air conditioning and minibar
Executive Single room
Executive Single room
Wireless internet, air conditioning and minibar
Beds:
Executive Triple room
3 x
Executive Triple room
Wireless internet, air conditioning and minibar
Beds:
Executive Double room
Executive Double room
Wireless internet, air conditioning and minibar
Beds:
Executive Double room with view
Executive Double room with view
Private bathroom
Beds:
Executive Single room with view
Executive Single room with view
Private bathroom
Classic room
Classic room
Private bathroom
Classic Single room
Classic Single room
Private bathroom
Beds:
Classic Double room
Classic Double room
Wireless internet, air conditioning and minibar
Beds:
Grand room
Grand room
Private bathroom
Beds:
Grand Family room
Grand Family room
Family room with bathroom
Beds:
Luxury room
Luxury room
Private bathroom
Beds:
Luxury Family room
Luxury Family room
Family room with bathroom
Beds:
Prestige room
Prestige room
Private bathroom
Beds:
Prestige Double room
Prestige Double room
Private bathroom
Beds:
Prestige Double room with balcony
Prestige Double room with balcony
Private bathroom
Beds:
Junior Suite
Junior Suite
Wireless internet, air conditioning and private bathroom
Beds:
Duplex Junior Suite
Duplex Junior Suite
Wireless internet, air conditioning and private bathroom
Beds:
Single Junior Suite
Single Junior Suite
Private bathroom
Beds:
Single Duplex Junior Suite
Single Duplex Junior Suite
Private bathroom
Beds:
Double Junior Suite
Double Junior Suite
Private bathroom
Beds:
Triple Junior Suite
3 x
Triple Junior Suite
Private bathroom
Beds:
Triple Duplex Junior Suite
3 x
Triple Duplex Junior Suite
Private bathroom
Beds:
Quadruple Junior Suite
4 x
Quadruple Junior Suite
Private bathroom
Beds:
Quadruple Duplex Junior Suite
4 x
Quadruple Duplex Junior Suite
Private bathroom
Beds:
Double Duplex Junior Suite
Double Duplex Junior Suite
Private bathroom
Beds:
Grand Junior Suite
Grand Junior Suite
Private bathroom
Grand Duplex Junior Suite
Grand Duplex Junior Suite
Private bathroom
Suite
Suite
Private bathroom
Duplex Suite
Duplex Suite
Private bathroom
Single Suite
Single Suite
Private bathroom
Beds:
Triple Suite
3 x
Triple Suite
Private bathroom
Beds:
Quadruple Suite
4 x
Quadruple Suite
Private bathroom
Beds:
Quadruple Duplex Suite
4 x
Quadruple Duplex Suite
Wireless internet, air conditioning and minibar
Beds:
Family Suite
Family Suite
Family room with bathroom
Beds:
1 Bedroom Family Suite
1 Bedroom Family Suite
Family room with bathroom
Beds:
Double Suite with balcony
Double Suite with balcony
Private bathroom
Beds:
Double Duplex Suite
Double Duplex Suite
Private bathroom
Beds:
Standard Suite
Standard Suite
Private bathroom
Beds:
Deluxe Suite
Deluxe Suite
Private bathroom
Beds:
Deluxe Double Suite
Deluxe Double Suite
Private bathroom
Beds:
Executive Suite
Executive Suite
Wireless internet, air conditioning and minibar
Beds:
Executive Suite with balcony
Executive Suite with balcony
Wireless internet, air conditioning and minibar
Beds:
Executive Double Suite
Executive Double Suite
Wireless internet, air conditioning and minibar
Beds:
Executive Double Suite with balcony
Executive Double Suite with balcony
Private bathroom
Beds:
Executive Single Suite with balcony
Executive Single Suite with balcony
Private bathroom
Premium Suite
Premium Suite
Private bathroom
Grand Suite
Grand Suite
Private bathroom
Prestige Suite with balcony
Prestige Suite with balcony
Wireless internet, air conditioning and minibar
Prestige Single Suite
Prestige Single Suite
Wireless internet, air conditioning and minibar
Beds:
Prestige Double Suite with balcony
Prestige Double Suite with balcony
Private bathroom
Beds:
Prestige Triple Suite
3 x
Prestige Triple Suite
Private bathroom
Beds:
Prestige Quadruple Suite
4 x
Prestige Quadruple Suite
Private bathroom
Beds:
Prestige Single Suite with balcony
Prestige Single Suite with balcony
Private bathroom
Apartment
Apartment
Private bathroom
1 Bedroom Apartment
1 Bedroom Apartment
Private bathroom
2 Bedrooms Apartment
2 Bedrooms Apartment
Private bathroom
3 Bedrooms Apartment
3 Bedrooms Apartment
Private bathroom
Studio
Studio
Private bathroom
Villa
Villa
Private bathroom
Cottage
Cottage
Private bathroom
Bungalow
Bungalow
Private bathroom
Chalet
Chalet
Private bathroom
More rooms

Description

Discover the Best Western® Hotel Crystal, a cordial destination, conveniently located in the center of Nancy, capital of Lorraine region.

Offering 58 air conditioned rooms, a warm atmosphere, charm and high quality facilities, the hotel will be your favorite address in Nancy. Our attentive, bilingual staff takes pride in providing personalized service. We are located in the city center, inside the shopping area, and close to the famous Place Stanislas as well as museums, restaurants, convenience stores, banking, TGV train station and public transportation.

All public areas and all our rooms are non-smoking.

Free wireless Internet access is available in all the rooms and public areas.

Important information: from Monday 29th of April to Friday 2nd of August 2019, the circulation within the hotel will be modified. To go from Building 1 (including the front desk and 20 rooms) to Building 2 (including the breakfast room and 38 rooms) you will have to walk around the renovation area from the outside. We are doing our utmost to assist you during this transitional phase. However, we kindly ask you to acknowledge the Practical Info Page available on the official website of the hotel.

Hotel opened in 1940, renovated in 1999.

Policies and conditions

  • Child Policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
  • Breakfast: Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
  • Pets: Pets are allowed on request Types of pets allowed: dogs, cats Fee: €15.00 (approx. US$17.30) per pet per day
  • Service Animals: Service animals are allowed on request
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the Hotel: Visa, AmericanExpress, MasterCard, UnionPay
  • Check in time: 16:00. Check out time: 04:00-12:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Services and facilities

General
  • Shopping on site
  • Computer
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Smoke-free property
  • Heating
  • Security guard
  • Newspapers
  • Gift shop
  • Express check-in/check-out
  • Television in lobby
  • Terrace
  • Fire Extinguisher
Rooms
  • Non-smoking rooms
  • Room service
  • Family room
  • Smoke Detector
  • Cable TV
  • Minibar
  • Hairdryer
  • Flat-screen TV
  • Shower/Bathtub
  • Wardrobe/Closet
  • Bathrobe
  • Alarm clock
  • Slippers
  • Toiletries
Accessibility
  • Accessibility features
  • Wheelchair Accessible
Services and amenities
  • Ironing
  • Luggage storage
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning
  • Luggage storage
  • Wake-up service
  • Telephone
Meals
  • Bar
  • Coffee/tea for guests
  • Breakfast
  • Breakfast in the room
  • Restaurant
  • Kitchen
  • Bottled water
Internet
  • Free Wi-Fi
Transfer
  • Airport transportation
Languages Spoken
  • English
  • French
  • Multi-language staff
Tourist services
  • Tour assistance
Recreation
  • Library
  • Sun Deck
Parking
  • Parking nearby
Pool and beach
  • Indoor Pool
Business
  • Business center
  • Fax and copy machine
  • Conference Hall
Sports
  • Fitness facilities
  • Gym
Beauty and wellness
  • Doctor
  • Massage
  • Steam room
  • Sauna
  • Spa
  • First Aid Kit
Kids
  • Playroom
  • Family/Kid Friendly
Pets
  • Pets allowed (under 5 kg) (surcharge)
Health and Safety Measures
  • Personal protection equipment for staff
  • Extra decontamination measures
  • Personal protection equipment for guests
  • Contactless check-in and/or check-out
  • Additional measures against COVID-19

Street view

Video: Best Western e-Conciergerie®

Map

Reviews

Cleanliness
Amenities
Location
Service
27.07.2025
Walking distance to all the attractions and very friendly service
08.06.2025
The room was very very very very small!!! It is even small for a single room. Advertised as a double room it was terrible!!! No bedside table! I felt quite offended by offering this room to me as a 'double room'. Pictures a deceiving!!! You can only use the Spa for 50 minutes a day. How to go into the sauna and relax and take a steam bath and relax and have a swim in 50 minutes. Terrible!!!
24.05.2025
Update on my review, one star for the lowsy reply- do not use your answer to justify things that have nothing to do with the fact that your spa was not at all relaxing, overbooked and yes I left because I was frustrated - but thanks for spying on your guests. original message here -How can you call yourself a SPA hotel if you can reserve only for one hour and then even arriving a few minutes early there is still too much people (12 persons) and no place for you to lie down. You should definitely erase spa from your name, this being the main reason this hotel was booked for.
17.05.2025
Located close to the train station and the historic district. My room was comfortable and very clean. Friendly staff.
Overall a very good hotel.
07.03.2025
Word cannot express how amazing the staffs here including the dront desk staff! Impeccable services (with a smile and much professionalism) Definitely coming back to stay in this gorgeous boutique hotel when I visit Nancy next time. Thanks BW at Nancy!
14.02.2025
Art Nouveau weekend in Nancy
Great weekend in the heart of Nancy. A very cosy and welcoming hotel with great cocktails, tasty breakfast and a chic spa.
29.12.2024
Nicely newly decorated hotel with convenient location between rail station and place Stanislas.
Freezing bathroom and unstable heater in the bedroom.
29.11.2024
A five minute walk from the train station. Easy walk to most sights and shopping. Multilingual staff very friendly and helpful.
16.10.2024
Very convenient location (very close to the pedestrian area and also close to train station). Very nice modern rooms. Small but beautiful Spa. We were there for a weekend trip and enjoyed our stay in Nancy in this hotel.
04.10.2024
Wre got a room for 2 with a queen bed. The room was so small, that the head of the bed and the side of the bed were ujp against the wall. The other side of the bed was so close tot the chest of drawers, you could barely open them. You had to crawl over the bed to get into it. Storage was abysmal, unacceptable. The room was small for a single, to shove a queen into it was criminal. Bathroom was small. Breakfast was middling.
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Frequently asked questions about Best Western Plus Crystal, Hotel,Bar & Spa

How much does it cost to stay at ?

The cost of living in depends on the date, rate, number of guests etc. Enter your dates to see prices.

Are pets allowed at Best Western Plus Crystal, Hotel & Spa?

Yes, pets are typically allowed at Best Western Plus Crystal, Hotel & Spa, but it's always best to call ahead to confirm.

How to get from the closest airport to Best Western Plus Crystal, Hotel & Spa?

The closest airport is Nancy-Essey Airport, and it is about 13 mins from hotel by car (4.2 km).

What is the cancellation policy for Best Western Plus Crystal, Hotel & Spa?

The cancellation policy for Best Western Plus Crystal, Hotel & Spa varies depending on the type of room and booking conditions.

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