8.3
Excellent
182 $
Book now

Best Western Plus Crystal, Hotel,Bar & Spa

🌍
France, Nancy, 5 rue Chanzy
● Center: 1.8 km
☎ Phone: +33 3 83 17 54 00Show
🧭 Coordinates
155 EUR
Best Western Plus Crystal,,Bar & Spa
Book now!

Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability
Deluxe Double room
Deluxe Double room
Wireless internet, air conditioning and minibar
Beds:
207 $
Deluxe room
Deluxe room
Private bathroom
232 $
Deluxe Family room
Deluxe Family room
Family room with internet and bathroom
Beds:
254 $
Deluxe Double Family room
Deluxe Double Family room
Family room with internet, air conditioner and bathroom
Beds:
265 $
Prestige Suite
Prestige Suite
Wireless internet, air conditioning and minibar
446 $
Double Suite
Double Suite
Private bathroom
Beds:
454 $
Prestige Double Suite
Prestige Double Suite
Wireless internet, air conditioning and minibar
Beds:
461 $
Other
Other
Economy room
Economy room
Wireless internet, air conditioning and private bathroom
Economy Single room
Economy Single room
Wireless internet, air conditioning and private bathroom
Beds:
Economy Triple room
3 x
Economy Triple room
Wireless internet, air conditioning and private bathroom
Beds:
Economy Double room
Economy Double room
Wireless internet, air conditioning and private bathroom
Beds:
Standard room
Standard room
Wireless internet and private bathroom
Beds:
Standard Duplex room
Standard Duplex room
Private bathroom
Beds:
Standard room with sea view
Standard room with sea view
Private bathroom
Beds:
Standard Single room
Standard Single room
Private bathroom
Beds:
Standard Single room with sea view
Standard Single room with sea view
Private bathroom
Beds:
Standard Double room
Standard Double room
Private bathroom
Beds:
Standard Triple room
3 x
Standard Triple room
Private bathroom
Beds:
Standard Quadruple room
4 x
Standard Quadruple room
Private bathroom
Beds:
Standard Quadruple room with sea view
4 x
Standard Quadruple room with sea view
Private bathroom
Beds:
Standard Quintuple room
5 x
Standard Quintuple room
Private bathroom
Standard Family room
Standard Family room
Family room with bathroom
Standard Double room with sea view
Standard Double room with sea view
Private bathroom
Beds:
Standard Double Family room
Standard Double Family room
Family room with bathroom
Beds:
Comfort room
Comfort room
Air conditioning, shower and private bathroom
Comfort Single room
Comfort Single room
Private bathroom
Beds:
Comfort Double room
Comfort Double room
Wireless internet, air conditioning and minibar
Beds:
Business room
Business room
Private bathroom
Beds:
Business Single room
Business Single room
Private bathroom
Beds:
Business Double room
Business Double room
Private bathroom
Beds:
Superior room
Superior room
Wireless internet, air conditioning and minibar
Beds:
Superior room with view
Superior room with view
Wireless internet, air conditioning and minibar
Beds:
Superior Single room
Superior Single room
Wireless internet, air conditioning and minibar
Beds:
Superior Double room
Superior Double room
Wireless internet, air conditioning and minibar
Beds:
Superior Family room
Superior Family room
Family room with internet, air conditioner and mini-bar
Beds:
Superior Double room with river view
Superior Double room with river view
Private bathroom
Beds:
Superior Double room with view
Superior Double room with view
Private bathroom
Beds:
Superior Double Family room
Superior Double Family room
Family room with bathroom
Beds:
Deluxe room with view
Deluxe room with view
Private bathroom
Deluxe Single room
Deluxe Single room
Private bathroom
Beds:
Deluxe Triple room
3 x
Deluxe Triple room
Wireless internet and private bathroom
Beds:
Deluxe Quadruple room
4 x
Deluxe Quadruple room
Private bathroom
Beds:
Deluxe Single Family room
Deluxe Single Family room
Family room with bathroom
Beds:
Deluxe Double room with view
Deluxe Double room with view
Private bathroom
Beds:
Executive room
Executive room
Wireless internet, air conditioning and minibar
Executive room with view
Executive room with view
Wireless internet, air conditioning and minibar
Executive room with balcony
Executive room with balcony
Wireless internet, air conditioning and minibar
Executive Single room
Executive Single room
Wireless internet, air conditioning and minibar
Beds:
Executive Triple room
3 x
Executive Triple room
Wireless internet, air conditioning and minibar
Beds:
Executive Double room
Executive Double room
Wireless internet, air conditioning and minibar
Beds:
Executive Double room with view
Executive Double room with view
Private bathroom
Beds:
Executive Single room with view
Executive Single room with view
Private bathroom
Classic room
Classic room
Private bathroom
Classic Single room
Classic Single room
Private bathroom
Beds:
Classic Double room
Classic Double room
Wireless internet, air conditioning and minibar
Beds:
Grand room
Grand room
Private bathroom
Beds:
Grand Family room
Grand Family room
Family room with bathroom
Beds:
Luxury room
Luxury room
Private bathroom
Beds:
Luxury Family room
Luxury Family room
Family room with bathroom
Beds:
Prestige room
Prestige room
Private bathroom
Beds:
Prestige Double room
Prestige Double room
Private bathroom
Beds:
Prestige Double room with balcony
Prestige Double room with balcony
Private bathroom
Beds:
Junior Suite
Junior Suite
Wireless internet, air conditioning and private bathroom
Beds:
Duplex Junior Suite
Duplex Junior Suite
Wireless internet, air conditioning and private bathroom
Beds:
Single Junior Suite
Single Junior Suite
Private bathroom
Beds:
Single Duplex Junior Suite
Single Duplex Junior Suite
Private bathroom
Beds:
Double Junior Suite
Double Junior Suite
Private bathroom
Beds:
Triple Junior Suite
3 x
Triple Junior Suite
Private bathroom
Beds:
Quadruple Junior Suite
4 x
Quadruple Junior Suite
Private bathroom
Beds:
Single Family Junior Suite
Single Family Junior Suite
Family room with bathroom
Beds:
Double Duplex Junior Suite
Double Duplex Junior Suite
Private bathroom
Beds:
Grand Junior Suite
Grand Junior Suite
Private bathroom
Suite
Suite
Private bathroom
Duplex Suite
Duplex Suite
Private bathroom
Single Suite
Single Suite
Private bathroom
Beds:
Triple Suite
3 x
Triple Suite
Private bathroom
Beds:
Quadruple Suite
4 x
Quadruple Suite
Private bathroom
Beds:
Family Suite
Family Suite
Family room with bathroom
Beds:
1 Bedroom Family Suite
1 Bedroom Family Suite
Family room with bathroom
Beds:
Double Suite with balcony
Double Suite with balcony
Private bathroom
Beds:
Double Duplex Suite
Double Duplex Suite
Private bathroom
Beds:
Standard Suite
Standard Suite
Private bathroom
Beds:
Deluxe Suite
Deluxe Suite
Private bathroom
Beds:
Deluxe Double Suite
Deluxe Double Suite
Private bathroom
Beds:
Executive Suite
Executive Suite
Wireless internet, air conditioning and minibar
Beds:
Executive Suite with balcony
Executive Suite with balcony
Wireless internet, air conditioning and minibar
Beds:
Executive Double Suite
Executive Double Suite
Wireless internet, air conditioning and minibar
Beds:
Executive Double Suite with balcony
Executive Double Suite with balcony
Private bathroom
Beds:
Executive Single Suite with balcony
Executive Single Suite with balcony
Private bathroom
Premium Suite
Premium Suite
Private bathroom
Grand Suite
Grand Suite
Private bathroom
Prestige Suite with balcony
Prestige Suite with balcony
Wireless internet, air conditioning and minibar
Prestige Single Suite
Prestige Single Suite
Wireless internet, air conditioning and minibar
Beds:
Prestige Double Suite with balcony
Prestige Double Suite with balcony
Private bathroom
Beds:
Prestige Single Suite with balcony
Prestige Single Suite with balcony
Private bathroom
Apartment
Apartment
Private bathroom
1 Bedroom Apartment
1 Bedroom Apartment
Private bathroom
2 Bedrooms Apartment
2 Bedrooms Apartment
Private bathroom
3 Bedrooms Apartment
3 Bedrooms Apartment
Private bathroom
Studio
Studio
Private bathroom
Villa
Villa
Private bathroom
Cottage
Cottage
Private bathroom
Bungalow
Bungalow
Private bathroom
Chalet
Chalet
Private bathroom
More rooms

Description

Hotel opened in 1940, renovated in 1999. In this hotel 81 room, 4 floors.

Policies and conditions

  • Pets are allowed. Charges may be applicable.
  • No parking available.
  • Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    No cots are available.
    No extra beds are available.
  • WiFi is available in all areas and is free of charge.
  • Payment options: American Express, Visa, Euro/Mastercard, UnionPay credit card, No prepayment
  • Check in time: 16:00. Check out time: 04:00-12:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Services and facilities

General
  • Shopping on site
  • Computer
  • Air conditioning
  • Elevator/lift
  • Smoke-free property
  • Heating
  • Security guard
  • Newspapers
  • Gift shop
  • Express check-in/check-out
  • Television in lobby
  • Terrace
  • Fire Extinguisher
  • Reception desk
Rooms
  • Non-smoking rooms
  • Room service
  • Family room
  • Smoke Detector
  • Cable TV
  • Minibar
  • Hairdryer
  • Flat-screen TV
  • Shower/Bathtub
  • Wardrobe/Closet
  • Bathrobe
  • Alarm clock
  • Slippers
  • Toiletries
Accessibility
  • Accessibility features
  • Wheelchair Accessible
Services and amenities
  • Ironing
  • Luggage storage
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning
  • Luggage storage
  • Wake-up service
  • Telephone
Meals
  • Bar
  • Coffee/tea for guests
  • Breakfast
  • Breakfast in the room
  • Restaurant
  • Kitchen
  • Bottled water
Internet
  • Free Wi-Fi
Transfer
  • Airport transportation
Languages Spoken
  • English
  • French
  • Multi-language staff
Tourist services
  • Tour assistance
Recreation
  • Library
  • Sun Deck
Parking
  • Parking nearby
Pool and beach
  • Indoor Pool
Business
  • Business center
  • Fax and copy machine
  • Conference Hall
Sports
  • Fitness facilities
  • Gym
Beauty and wellness
  • Doctor
  • Massage
  • Steam room
  • Sauna
  • Spa
  • First Aid Kit
Kids
  • Playroom
  • Family/Kid Friendly
Pets
  • Pets allowed (under 5 kg) (surcharge)
Health and Safety Measures
  • Personal protection equipment for staff
  • Extra decontamination measures
  • Personal protection equipment for guests
  • Contactless check-in and/or check-out
  • Additional measures against COVID-19

Street view

Google panorama

Video: Best Western e-Conciergerie®

Map

Reviews

Cleanliness
Location
Price
Services
Sleep Quality
Room
08.06.2025
The room was very very very very small!!! It is even small for a single room. Advertised as a double room it was terrible!!! No bedside table! I felt quite offended by offering this room to me as a 'double room'. Pictures a deceiving!!! You can only use the Spa for 50 minutes a day. How to go into the sauna and relax and take a steam bath and relax and have a swim in 50 minutes. Terrible!!!
24.05.2025
Update on my review, one star for the lowsy reply- do not use your answer to justify things that have nothing to do with the fact that your spa was not at all relaxing, overbooked and yes I left because I was frustrated - but thanks for spying on your guests. original message here -How can you call yourself a SPA hotel if you can reserve only for one hour and then even arriving a few minutes early there is still too much people (12 persons) and no place for you to lie down. You should definitely erase spa from your name, this being the main reason this hotel was booked for.
17.05.2025
Located close to the train station and the historic district. My room was comfortable and very clean. Friendly staff.
Overall a very good hotel.
07.03.2025
Word cannot express how amazing the staffs here including the dront desk staff! Impeccable services (with a smile and much professionalism) Definitely coming back to stay in this gorgeous boutique hotel when I visit Nancy next time. Thanks BW at Nancy!
29.12.2024
Nicely newly decorated hotel with convenient location between rail station and place Stanislas.
Freezing bathroom and unstable heater in the bedroom.
16.10.2024
Very convenient location (very close to the pedestrian area and also close to train station). Very nice modern rooms. Small but beautiful Spa. We were there for a weekend trip and enjoyed our stay in Nancy in this hotel.
04.10.2024
Wre got a room for 2 with a queen bed. The room was so small, that the head of the bed and the side of the bed were ujp against the wall. The other side of the bed was so close tot the chest of drawers, you could barely open them. You had to crawl over the bed to get into it. Storage was abysmal, unacceptable. The room was small for a single, to shove a queen into it was criminal. Bathroom was small. Breakfast was middling.
02.09.2024
To recommand. A whole and total experience. With rooftop bar with quality seats and swimming pool. Quality breakfast Ans super motivated staff. Really TOP. Please try it out for yourself. Ideal surrounding. City center. Good smell everywhere. Staff very responsible
19.08.2024
Visited Nancy for a short stay at BW Plus Crystal Hotel with friends to see some Art Nouveau from the Lorraine region on the way back to Paris after exploring Strasbourg and the Alsace. The hotel is next to a small tree-lined square and mainly office buildings, but has a good location within walking distance to both the TGV train station and historic Place Stanislas where we found several restaurants and cafes in and around the large square. The hotel seems recently renovated with some work still on-going in the lobby during our visit in late May. The lobby is small with modern furnishings and a bar/breakfast room off the brightly lit hallway lined with additional tables and seating. We took the buffet breakfast which offered a good, quality selection but was also somewhat pricey. We did not have a chance to try the spa or roof-top bar, though both seem like nice features for the hotel. Our standard rooms were clean, comfortable but small, barely space around the bed to move about. Same for the bathroom. Furnishings and decor were new or recently updated. The location near other buildings meant no good views, at least from the lower floors. Front desk and bar/breakfast staff were attentive and professional. No real complaints about staying at the BW Plus and would stay again if visiting Nancy and the Lorraine region.
08.08.2024
Nice hotel with excellent services close to the city center. Real value for money. This is the second time we’ve been here and will certainly be back soonest. Breakfast was very nice with lost of fresh local products, such as cheeses fruits and nuts, nicely combined with fresh backeries
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