DEM Hotel

Room smells smoke not good

Fantastic location
However, i would NOT consider this place a hotel, probably not even a motel, more like a single room in a dirty hostel.
My bathroom was dirty, as soon as i turned on the A/C stuff came out and landed on my bed, the owner (or evening guy, not sure if he is the owner) instead of apologies offered some yelling and said its just dust and maybe he should replace the filter, i don't know what it is but it was large and thete were a lot of whatever it was that landed on the bed. i asked to replace the sheets and clean the faucet, which aside from being filty was broken and had scolding hot water only.
He didn't want to change the sheets, told me to go elsewhere, i asked for my money, he said i paid ******* not him, so i should ask expidia, he kept yelling, and so i said look i asked you politely for clean sheets, its something i deserve to have when paying for a room, he complained i didn't pay that much, i said thats the rate you charge and regardless of rate i deserve clean sheets.
He changed the sheets grudgngly and cleaned the Faucet.
Awesome location, never again!

Horrible experience at the DEM Hotel. I have never in all my years experienced such rudeness and disrespect. It started when we arrived. You have to go quite a ways to get to the hotel on foot because it is a pedestrian only zone. My wife can't walk very far due to a back problem, so we got the host to come out to get some of our luggage. But he would not hold his speed down to what my wife could keep up with, essentially forcing me to separate from my wife or my luggage on a foreign city. Their description says that the rooms are accessible by elevator, but you have to go up a flight of steps to get to the elevator. Once we checked in the host disappeared and wasn't seen again. They say they have refrigerators in the room, but it is only a drink cooler that barely cooled at all. When I reported it that it was not working well, all they responded was"checking..." and nothing else via the *********** messaging system. Then we found out that the bed had crumbs and hair under the cover, they obviously had not changed the sheets. When I messaged them about that they just responded "impossible" with no offer to change them. When I tried calling the hotel listed number they just hung up. There was additional bedding in the closet, but that also was dirty. And one of the pillows had residue from since liquid on it. We checked out in the morning, but they refused to refund any of my two paid weeks.

DON’T BOOK THIS HOTEL, they have fake reviews on booking. The room desperately need renovation, it was a very dirty and stinky room + a bathroom full of rust. I felt very uncomfortable staying there.
Horrible sound isolation in rooms, you hear EVERYTHING from alarms to private people conversations, we woke up at 6 because someone had a s'x next to our room. I was unable to sleep and felt tired all day of staying. There was a stain of blood on a shelf (adding photo), the view from a window will make you cry.