5 star hotels in Jerusalem

Wow wow wow Mamilla. Your service and luxury are truly unmatched in Jerusalem. Mamilla has everything you could want during a visit to Jerusalem- wonderful location close and walkable to the old city, kind employees, luxurious rooms, and delicious food. In particular, Rania is an absolute superstar. You will probably see her walking around at breakfast, introducing herself and getting to know you with...

I was fortunate enough to spend a few days at this lovely jewel 💎 of a hotel 🏨 right next to the old city and next to the mamilla mall. I have only good things to say about this wonderful Hotel including its wonderful staff that are always accommodating for any needs you might have and especially the concierge desk Savana and team. When you are traveling to Jerusalem it's good to have a concierge...

The service is beyond expectations It is so genuine,so warm ,so gentle ! This is by far the best hotel in Jerusalem! From the Valet at the entrance, and by the wonderful Bisan at the reception to all the waiters, cleaners, spa team etc.. Don't even bother to dine outside the hotel, they got great food and the service ...already said.. We enjoyed every minute! Thank you

We had the best stay at the Mamilla Hotel in Jerusalem! Everything was perfect (breakfast, Shabbat dinner, room, etc), but what we needed to accentuate here was the exceptional service. A shout-out to Rania who checked on us every single morning during breakfast, making sure we were happy (and we were!); to Stefan and Ella (concierge) who are so patient and don't rush you when you need information...

We are happy to write a review of the hotel but we need to clarify our credit card bill from the hotel first. We've sent an email but haven't heard back yet. This is our first priority. Our dates of our stay were June 13 -14, 2023. Our bill is listed under our last name noted above.

We loved this hotel and its staff, especially the concierge team who are incredible! Stephan is hands down one of the best concierge I have seen, with prompt attention to emails and great suggestions! Our room was lovely with a great living room and bathroom and modern aesthetic. The decorations are minimalist in the rooms, functional. Overall, the hotel has a modern vibe and is in a great location...

Helpful and friendly staff. Great breakfast. Decor in the room could do with a bit of a refresh but all good clean and lovely.

Great value for money Very comfortable hotel. Very good value for money. The rooms are spacious, clean and relaxing with plenty cupboard and storage space and excellent bathroom. The hotel is large with plenty space to sit and relax and the breakfast and food is excellent. This is our second stay as we were also there in the summer and would definately go again.

We enjoy this hotel!!!! We came here in the summer for a family wedding. The staff was very caring and helpful. Breakfasts were great, location amazing, and everyone enjoyed the stay. We just came back for another trip and so appreciate the staff. Housekeeping was a bit forgetful this time. We overall were pleased!

We had a wonderful time at this hotel.  The service is great and the food was amazing. Highly recommend this hotel for people visiting Jerusalem

Disapointing all around The Leonardo Plaza is a dated hotel and has been for too many years. Furniture in the bar area is dirty stained and furniture in the hotel rooms is scratched and old. The hotel needs an upgrade in all areas. The outdoor area is also quite dirty. Staff too need to be upgraded. When I arrived the two guys at the reception desk were fighting. And then one proceeded to tell...

Very good service. Breakfast that came with the room was great. Room and bathroom were clean. Bed could have been firmer.

It is an extraordinary hotel. It has a lot of class. The service was great and the meals were superb However , the price is too expensive

Bathroom flooded after each bath . Only one chair per room . No table available at the room .

Located in the beautiful and historic German Quarter. Lovely, comfortable and stylish rooms, friendly staff and excellent food.

Overall it was nice, we asked for a few requests and didn't get a response. And early in the morning the cleaners woke us up. It wasn't nice. There is room for improvement.

Nice hotel in good location. Close to old city. Clean. Nicely decorated.

The room is exquisite and the service is in place.

Very nice hotel, welcoming staff, needs a little refreshment

Perfect hotel to stay in Jerusalem, with a high level of service. The renovated rooms are really nice. I always enjoy coming here, talking to Mr Allayan which is really professional and Mishleen Z who does her best to serve clients. The whole team is amazing and friendly. The breakfast is amazing. The pool is awesome. Most of the tourists are American, British, Australian. I will always come back to...

My stay at the inbal hotel was truly outstanding! Not only did it offer a fantastic location just a 12-minute walk from Mamilla, but the breakfast experience was a highlight in itself. The breakfast spread was a culinary delight, featuring a real honeycomb pancake/waffle station, made-to-order omelets, and an array of other mouthwatering options. To top it off, the cappuccino and latte station added...

The rooms are nice and spacious and the staff are great. The location was also excellent. On the downside, it’s more suited to families, very busy and loud and the pool was chaotic. Also, the spa staff were a bit unhelpful so we didn’t bother. Felt a little over priced compared to the quality of the other places we stayed at during our visit to Israel which cost less.

Great location, nice facility, friendly staff, Over the top breakfast with more delicious food that anyone can hope for. A wheel of cheese. Honey, straight from the honey comb and much more. The Shabbos dinner was so good and there was so much food, it bordered on being obscene. Definitely worth the stay.

Good location, lots of tour groups stay here. Good breakfast though the evening buffet is expensive ($100 USD per person). On a six-day stay we NEVER got a bottle of water (others did), the toilet did not flush properly, the carpet was never vacuumed, rarely got a full set of new towels and the dirty glasses were not removed until we complained. Staff helpful, especially the night manager Ms. Dahal...

We chose to take my son & his friends a total of 10 people to the Waldorf instead of David Citadel, for the Friday night meal, because the Waldorf offers waiter service. But that was a huge mistake. Our waiter was nowhere to be seen. He came by smiled & didn’t bring our food. He let us sit around & wait endlessly. When it came to desert he was gone for good. The head waiter asked us to move because...

The hotel was super clean, the staff were extremely nice and helpful They really stepped up their game on Shabbat and holiday meals So many choices to choose from and the quality of the food amazing From lamb chops to Veil and Great chicken options Highly recommend

What a world-class experience! The stay was fantastic, and the staff were amazing. As we arrived, we were greeted warmly and welcomed with refreshments at the restaurant "on the house". Later, we received a botlle of champagne and a rich chocolate cake alongside macaroons, to the room for our celebration, again, free of charge and without us even requesting it - they know how to treat guests. The room...

Very nice hotel and friendly staff. Can’t beat the location!

Staff was professional and courteous. Food was exceptionally delicious. Highly recommend. 5 Stars

Really like the people who work for making me feel happy. Thank you very much you have such an incredible customer service and beautiful hotel with so much good food

Perfect location and very friendly staff

Too expensive !! Clean and maintained. Rooms are in OK size Not sure about the bathroom design strategy, but WHY there is no a separate door to the toilet ?? The breakfast is ok , not more than that , the verity is high , but the taste is average ... The hotels location is great , close to the old city. We had nice welcoming fruit plate which is cool The price , toooooo high ! 500$ for simple...

Perfect location for visiting the Old City. Lots of dining and shopping steps away from the hotel. Gym/Spa on property was great, roof restaurant/bar has incredible views at night.

I loved this hotel. It’s beautiful and immaculately clean. The staff was so welcoming and friendly. They were super helpful as well!

Love the Mamilla! Best location! It was a great location and a beautiful hotel. And great staff and yummy food. But it was right on a busy street which didn’t disturb my sleep but you heard a lot of street noise so only reason didn’t give 5 starts.

Disappointed with my room, very small, nothing special. I expected a more luxurious room for the price of almost $500/night. Also No blow dryer. Limited soap and toiletries for 2 people.

The location of the hotel is excellent. The territory is also wonderful. Nice pool (however, the pool staff could have been more friendly). The breakfast is excellent. That's where all the good things finished.  The service is disgusting. Room cleaning was very bad. I had to remind them about everything (change the bathrobe , bring coffee). The rooms are very old, and the bath is very inconvenient...

Superb service and facilities. The only negative is a parking is not super convenient.

The best hotel in the world and definitely in Israel.

hotel's design is superb, staff extremely friendly, spacious and elegant room, wonderful view. a real pleasure and wonderful experience

I had a wonderful stay at the King David Hotel. The hotel is a perfect mix of classic elegance and modern comfort. The pool area is a true highlight—beautifully landscaped, with plenty of loungers and a crystal-clear pool that’s hard to leave.

5 stars overlooking old city Wonderful 5 star experience overlooking the old city.

Go to Israel!! great hotel Tamer at the front desk was extremely helpful! My husband was sick and he got a Dr for him. This truly felt like a home away from home. the location is amazing... everything is right at the front door and everything is within walking distance. The pool and spa are excellent as well. Rooms are big for Israel. Please go to Israel and enjoy this nice hotel!

Solid great hotel!!! Tamer at the front desk was so helpful and accommodating! My husband was sick and he helped me get a Dr. everyone should come to Israel!!! Such a great country. This hotel is wonderfully located and a good value. Can walk to everything!

The Herbert Samuel in Jerusalem provides incredible value for money and world-leading service. Every staff member I encountered was friendly, professional, helpful, and committed to customer service. Nothing was too much trouble for them, and they always followed up on requests to make sure things had been sorted or resolved. It's not the cheapest hotel around this area, but with the Herbert Samuel...

Will Always Stay Here when in Jlem! Tamar at reception is a great host and representative of the hotel. Large rooms and shower space. Beautiful pool and spa area. Breakfast is worth waking up and to die for. Highly recommend. Great location right of the rail line and near Ben Yehudah St. Plenty of food, coffee shops and sites nearby. A+

The hotel was very clean and the service of the staff was very good.

The hotel is central and well situated where Ben Yehuda meets Jaffa Street with excellent transport links. We found the staff to be very pleasant and very helpful (especially Tamir on reception) and check in/out was straightforward. Our bedroom was clean, good sized and well appointed. There is a warm, decent sized swimming pool in the basement and a small gym (though I must confess to being defeated...

Extraordinary Arab hospitality Extraordinary experience in East Jerusalem.

Good hotel but the internet connection is bad in some rooms.

Nice hotel. You can enjoy good breakfast. The internet connection was not good.

Boutique hotel with wonderful staff, excellent food.

An exceptional stay. This hotel is an oasis in Jerusalem. Incredibly historic, lush and beautiful. Staff were incredibly kind and welcoming.

Rooms needs a little refurbishment incl curtains there is very old

Excellent. Yael in customer services particularly helpful , professional, and kind.

Due to the situation we could not check in in this hotel. Therefore they made a reservation for us in the Leonard Plaza hotel. Same price same service. Perfect!!

Very nice hotel, good location and good service

It doesn't have a pool, the double bed they gave us was a bed that was pushed together, uncomfortable!

Hotel has a nice, superficial appearance, inside and out. Public spaces are nice. It is also an 8-minute walk to the Damascus Gate entrance to the old city. Good sized guest room, clean and comfortable. Nice amenities. Poor download WIFI and almost no upload at all. Hotel could use a good refresh- an older place that cosmetic changes do not cover up the poor maintenance and aging of the property. Few...

A basic hotel, with a low maintenance level. For example, the TV and the safe in our room did not work.. Breakfast was good and the location is good: next to the light train and within a 20 minutes walk to the Old City.

polite staff at desk. Lady at breakfast desk did not allow me and my partner in for breakfast because it was fifteen minutes to ten, even though we had paid for bed and breakfast. All we wanted was a coffee and croissant

I was very happy staying at the hotel

Standard of big hotels, large rooms, large swimming pool, very good breakfast…… very reasonable price 👍, I recommend this hotel 😊

Had an amazing stay Old style rooms but very nice and comfortable very nice lounge

Food pretty simple. Television doesn't work well, the guy at the reception told me that he can do nothing for me and proposed me to pay 250 nis more to have Television.

Room looks a little bit rundown but it was spacious and the ensuite bathtub made for a great way to relax after an entire day of walking around in the city. It was located a little distance from the Tram stop, so if you dont know the shortcut, it could take a while to see and walk to the hotel. Breakfast selection and variety was great, enjoyed the meals thoroughly. Location was near the civic centre...

The staff went out of their way to accommodate our crazy arrival time Arrival at 4am and staff had prepared everything. Check in took less than 5 minutes. It really transmitted the feeling that they cared about us

Israel 2025 Everything was LOVELY!! TRULY Enjoyable

The hotel is very nice and quiet. The food needs a lot of improvement It wasn’t that tasty and wasn’t that varied.

Nice location, the hotel is close to the central bus station and train station. Quiet neighborhood. Room was ok, a bit small for two people. Also the bathroom Everything clean.

The room was very good- clean and big. The dining room was a bit dirty. The food at the breakfast was good!

The second time we stayed there Great location, nice team. We would recommend staying there

When we arrived late at night the front desk person was very friendly When we came for breakfast the person making eggs Roy greeted us and asked what we would like and made a delicious scrambled eggs for us At night we were welcomed by Daud at the desk and he took us to our table after dinner he came over to ask us how everything was with his friendly smile and wished us a good night

The hotel is in good location. The breakfast and dinner is good with many choices. The staff is friendly. The rooms are clean and tidy (little small) but we did not mind because we hardly spent any time in our rooms.

The rooms were very nice with all the amenities that you could need. It was great being close to the shuk and the old city. The food was amazing with a variety of options that was different every day. However, I wish the rooms had conditioner and an iron. I and other guest in my group also had complications with the showers as they easily leaked water into the rest of the bathroom and the drainage...

The rooms are run done and maintenance is bad. On the other hand, Roy the omelette maker is incredible! He is so nice and friendly, I have never met such a special egg cook in a hotel. What a pleasure!

Wow, the staff are so kind and caring here at Prima Kings. It has a 'we are all family' vibe about it. The stairs are very easily managed if the speedy lifts are not your thing. It is beautifully clean and tidy and I have loved speaking with Amin every morning who gives me a lovely blessing. This hotel has outstanding conference/prayer room facilities. The mezzanine has a lovely breezy outlook and...

We've had an AMAZING experience in this hotel! The balcony room on the top floor had phenomenal views of the city. We've also loved the location in Jerusalem's city center. The food, both breakfast and dinner, had a rich variety and great quality. Thanks to Hassan and Mohamed at reception who were friendly and efficient, and so were the rest of the staff. I can't recommend this hotel enough, thanks...

Location was great but staff was extremely rude. The room size was good but the bed were very uncomfortable and blankets were too small for single person. We stayed here for 3 days and I barely slept due to uncomfortable bed and loud noise in the hallway/rooms. Location of the hotel is great and you can take the bus outside of the hotel to the Damascus gate which was quite convenient.

Great! Best view, poor breakfast, very friendly employees! Very good shower!

This journey was not just a physical journey. It was a pilgrimage of the soul. I walked ancient streets, touched stones that had heard prayers for centuries, and prostrated myself in places where heaven met earth. Each step in Jerusalem was like leafing through a living chapter of the Bible—but not as a reader… as part of the story. On the Via Dolorosa, I felt the weight of the cross. Each stone...

Amazing location. Yes, the hotel does look a little worse for wear on the outside but the rooms are clean, the bed comfy, and the internet is fast — everything we needed. Breakfast is not extravagant but has the essentials that we were satisfied with.

The location is just super, view of Jerusalem old city

Glad we choose this hotel. Very nice, beautiful hotel. Huge, clean and takes you a little back in time. Which we loved it. Good location, easy public transport available to and fro the city. Taxi can very expensive. But obviously staying close to the mosque is always better and convenient but this only if you cannot find booking anywhere near, you won't be disappointed. Staff is good and helpful. Breakfast...

Nice cosy hotel, wonderful garden to hang out, great service, however breakfast was a mess. Not enough food, very slow to fill the buffet

We visited the restaurant only. the food is wonderful,they offer authentic Russian food and also international dishes. The compound has a beautiful garden and its a very enjoyable experience overall.

A very nice hotel. I stayed there for one night and the staff was very friendly. Would highly recommend while staying in the Jerusalem area. The area looks to be a very Posh area, and therefore very safe. It is about 10 minutes walking distance from the old town Jerusalem wall which makes it very convenient when traveling and doing tourism in the old town Jerusalem. I would highly recommend this location...

Absolutely amazing hotel. Love the room, love stuff, love breakfast. Beautiful garden

Our family just stayed here for 5 nights in November. I have so many wonderful things to say! The staff was amazing. Very helpful, friendly and accommodating to us at all times. Yousef was just the sweetest, and we were SO glad to meet him. The breakfast was amazing and my kids, and myself, tried many new things. The grounds were beautiful and lit up at night made it extra special. The room was very...

Beyond my expectations. Staff was accommodating, nice, efficient and proficient. They did extras like get our rooms ready early, offer my daughter sunglasses to borrow and lots of little kindnesses like that. Grounds are exquisite, restaurant is nice and shaded, rooms are big, breakfast is lovely. Steps away from restaurants and shops, easy walk to Mamilla and Jaffa Gate so in 30 minutes you can be...

An elegant hotel, from the lobby to the room we were staying in, i loved the design, colours, lights .. The staff were very nice, the bar was very good. Good drinks. There was a bartender called ‘nadim’, very professional. The food was good, with a lot of choices. I recommend..

Big hotel, not fancy but well located just few minutes from the Old City by walk. Rooms can fit any request from handicap to family rooms, twins, triple etc. and are spacious enough usually. Huge dining room with possibility to host private events in a separated area. Synagogue, parking, lobby bar, souvenirs shop also available at the hotel.

I ordered 17 rooms for a celebration of “ Shabbat hatan “ what a great service of the workers at the hotel they fulfill all my needs, food was great, the pray halls was ordered for us , the pool was fantastic, room were clean and tidy , from the first call to staff it was so helpful and arranged

Very good experience, everything is good. Meets our expectations.

Ahmad, the manager went above and beyond to ensure that we had a good stay. He was professional, courteous, and gracious. Friendly staff, good buffet spread, clean rooms. Two thumbs up!

I stayed here with my mum for 9 nights. The room was clean, a good size and it had a fridge that we really appreciated as it's good to keep water cold as it's hot here. All the staff have been really helpful and always chatted away to us. We had brekfast every morning that was tasty, a good selection of food. We also had dinner a few nights too. Again, the food was varied and really tasty and it's...

Hotel is conveniently located on the main Golders Green thoroughfare with plenty of shops, supermarkets and restaurants. A short walk to the tube station, and a short bus ride to the Brent Cross Shopping Centre. The room is well equipped for self-catering with everything you need as well as an iron and ironing board. I loved the shower, there is both a hand-held and a rain shower. The bed was comfortable...

An outdated hotel in a central location. The bed is uncomfortable, the towels have long passed their prime, and parking costs 100 ILS per day. There are much better options for a similar price. On a positive note, the staff is friendly.

Stunning stuff, very nice and pleasant lobby, surprisingly the guests as well 😁. We booked for one night spontaneously, fantastic location, Beautiful Israeli reach breakfast, 🍳, we couldn’t ask for more. High value for the money we paid. One last important thing, we have also (paid) car parking.

Quiet, comfortable, great location! Amazing individual attention, especially from Mary who made me feel like I am her only guest! Omar was also really good to us.Beautiful gardening ...no feeling of being next door to the Central Bus Station!

A clean hotel with all necessary amenities. Right next to the central bus station (you can travel up and down the length of israel) which boasts restaurants, clothing shops, pharmacy and bakery's, which were all very well priced . Mary at the desk was wonderful and assist us whenever necessary.

Perfect hotel!!! So clean, cute, and the food was delicious. The location is perfect too - right near everything you need like the train, busses, shuk, and more. The staff was really friendly and welcoming, if we ever needed anything they were there.

The hotel is located in a goodnlocation The staff are very friendly and helpful! Everything was neat and clean when we arrived. Highly reccomend

Good service, nice and helpful crew, clean and comfortable rooms and not unimportant in these times a great shelter. We felt welcome and safe!

Good service! Nice place . Fine place to be. Great shelter. Very clean . The food is very good. The area is near a beautiful park and central to go into the City

This is a very nice hotel in a great location. We stayed 3 nights. The staff were friendly, the rooms were clean and the food was excellent. It was easy to get on public transportation to shop. I recommend this hotel for individuals or families wanting a secure and nice place to stay.

Old hotel, rooms require renovation and are not tidy. The staff are unfriendly, even don't bother to say hello. And it was very cold in the room.

The hotel has a great location, in the center of the city. restaurants, shops, and transportation. Great rooms, great food, excellent service, everything was delivered very fast. We enjoyed very much and we will be happy to come back Thank you 😊

Staff extremely cordial and helpful. Room nice, clean. Great view Food very tasty

Excellent quality of service. Impeccably clean Welcoming and very attentive staff. The location is perfect! I highly recommend

Eliya Adi and Madlin were absolutely fabulous. The rooms are fabulous for one up to two people comfortably. The cleaner of the seventh floor was amazing .The location is stunning as far as being near the King David and other hotels and the gorgeous parks all around and first Station Shopping Mall. However for the train it's too far which kind of annoyed me but there are buses across the perfect for...

We have been particularly impressed by the fantastic level of service at this Prima Royale Hotel. Every one of the staff members really goes out of their way to help. Nothing is ever too much of a trouble. We stayed half board and we’re extremely pleased to do so. The food was particularly brilliant and would certainly return to this hotel whenever staying in Jerusalem again. Thank you 🙏 very much...

Exceptional service and atmosphere. Excellent location within walking distance of beautiful parks, shopping. One always has restful sleeping in this hotel. The Prima Royale is a hidden gem in Jerusalem. Room’s always clean and are a nice size. Adi at the front desk always has the biggest smile she is so helpful with all the guests adding to a most pleasant stay. I will definitely book again.

Adi was great! The rooms were very charming (we liked the special touches like the nostalgic hanging lamp in the room. It looked like one our Great Grandmothers would have). The bed was a bit too firm & no wash clothes in the room. (It would have been nice to have coffee where they had the juice set up in the lobby, but this is probably a spoiled, American thing). A/c worked great! We loved all the...

Breakfast was very good. We didn’t have any other meals. The milk with the cereal should have been cold!

Wonderful visit. Accommodations amazing. Staff helpful and went out of their way to show us where things were. Great for kids. They have a kids pool and gymboree. Definitely going back.

A gem of a hotel. Small but complete with lovely rooms, accomodating staff and lovely and spotlessly clean facilities. We all thoroughly enjoyed the charm and warmth of this hotel. It is our new favorite. In Jerusalem surrounded by trees and fresh air, close .".enough to things and yet far enough away to enjoy the feeling of being "our of the city

The Hotel is simply a Jewel in the hills of Jerusalem close enough to the city so you do not feel you out of touch and far enough away so you get a pastoral feel that provides a sort of biblical relaxation. The food , facilities and service are top notch and yet the prices and deals are way more reasonable than the standard luxury choices. The Hotel Manager and his executive team is personally involved...

Very family friendly for all ages. We had a lovely one night weekend stay. with our married children and their families ranging in age from 8 months to 25 years. The food was good, the atmosphere was good, the staff was very helpful and accomodating.

A beautiful hotel with excellent food and the best staff :) We stayed for one night and had dinner and breakfast. The outdoor patio is breathtaking A pastoral surrounding with magnificent gardens The room is spacious and very comfortable.

Excellent customer service and very clean hotel. The breakfast was excellent and good range of hours for breakfast. The front desk staff was very friendly and helpful. At the end of my visit they ordered a taxi and the driver was very professional and friendly. I would stay here again. Thank you!

I would like to express my deep appriciation to the all stap of the ambassador hotel who met our needs Maya, Ibrahim, akhmad Aphiphi,Randa and Raed everything is great we will come back soon. Amiz Oz

Spending 20 days at the Ambassador Hotel in Jerusalem felt less like staying at a hotel and more like being gently folded into the rhythm of a city that whispers stories through stone. From the very first day, I was welcomed not just as a guest, but with a warmth and attentiveness that stayed constant throughout my entire stay. The staff are truly courteous, always smiling, always ready to help. But...

This is a hotel with very friendly and helpful staff. I can only give my best commendation. Very good room service with food.

This was my third time staying here and I keep coming back because if the amazing service, great food, perfect location, and staff that are incredibly friendly and so helpful. I highly recommend it to anyone considering a stay in Jerusalem!

The staff was friendly and hospitable. Location was in a quiet area of town with a quick 30 min walk to the old city or 10 min cab ride. The patio had a stunning view of Jerusalem. Loved the fennel salads and soups!!!

The Ambassador Hotel hosted our rather large dig team for six weeks of archaeological field work. Their services were excellent, including the 4 am breakfast we needed before heading out at 5 am, and letting us raid the kitchen for ice and water to fill our jugs for the day's work. The food is excellent, the chef has a deft hand with herbs, and ever-hungry archaeologists were happy with the abundance...