Where to stay in Jerusalem

Me and my mom had a wonderful stay at this hotel. Staff was always nice, thank you to Anton for being great. Breakfast was amazing and delicious, thank you to John H. for making us feel very welcomed and making sure we had everything we need. Breakfast varies every day which is nice however it is very local so don't be expecting pancakes, sausage, bacon, or breakfast potatoes. The only thing was that...

Really great location, near the center and the major touristic spots. Really nice rooms with plenty of space. The breakfast was very good with a lot of options including local food which is very tasty. We enjoyed our stay and definitely would choose it again if we will return to Jerusalem.

Excellent location and excellent staff. Shops and restaurants are one minute away. One can reach Jaffa gate and the old city of Jerusalem on foot, all just a few minutes away. Rooms are not that spacious, but comfortable. AC are very good and beds are very comfortable too. Breakfast is yummy 😋, with so many different dishes to choose from. Compliments to the chef. All staff at the reception, the...

Found IBIS Jerusalem City centre through Expedia after a lot of research. The rooms are basic with a euro flair. The pictures shown on the website are accurate. They cater to younger and older guests. Our room could host 4 people. It was clean, beds are comfortable along with a strong ac. That’s most important. The hotel is located in a prime area in Jerusalem with plenty of restaurants and shops...

Great hotel with superb location - public transportation, shopping center, pubs and restaurants. Breakfast is great. Room was very clean, big and quit. Service at the hotel is excellent and very friendly.

Will stay again. Although the shower is small, the room was a great size. Breakfast was good. The ambience was good. There was a small gardem with so many fruits. Great location too. Walking distance to the old city.

Good location. It's close to tourist places, around 10 min walk to Damascus Gate. Front desks are helpful and assist you when you require something. Special thanks to Sameer in front desk, who extended extra miles in helping for exchanging foreign bills. Breakfast is great. Keeps u full the entire morning journey

Great place to stay, but sometimes wish the desk staff was friendlier.

The location of the guest house makes it a great launch into the Old City of Jerusalem as it is only a short 5-10 minute walk from the Damascus Gate (so you don't have to worry about parking your car). On your way you to the Damascus Gate, I recommend you stop at the historic Balian family's "Armenian Ceramics of Jerusalem" shop who do beautiful hand-painted ceramics! The one night we stayed there...

One of the best hotels i have stayed at. The courtyard has plenty of fruit producing trees and the property was immaculate. Very nice cathedral in the property. Minus the staff they could be little courteous and welcoming. Breakfast was awesome plenty of spread and delicious food every morning.

Nicely appointed rooms, lovely site, great garden, well located for the Old City, and friendly staff.

Wow wow wow Mamilla. Your service and luxury are truly unmatched in Jerusalem. Mamilla has everything you could want during a visit to Jerusalem- wonderful location close and walkable to the old city, kind employees, luxurious rooms, and delicious food. In particular, Rania is an absolute superstar. You will probably see her walking around at breakfast, introducing herself and getting to know you with...

I was fortunate enough to spend a few days at this lovely jewel 💎 of a hotel 🏨 right next to the old city and next to the mamilla mall. I have only good things to say about this wonderful Hotel including its wonderful staff that are always accommodating for any needs you might have and especially the concierge desk Savana and team. When you are traveling to Jerusalem it's good to have a concierge...

The service is beyond expectations It is so genuine,so warm ,so gentle ! This is by far the best hotel in Jerusalem! From the Valet at the entrance, and by the wonderful Bisan at the reception to all the waiters, cleaners, spa team etc.. Don't even bother to dine outside the hotel, they got great food and the service ...already said.. We enjoyed every minute! Thank you

We had the best stay at the Mamilla Hotel in Jerusalem! Everything was perfect (breakfast, Shabbat dinner, room, etc), but what we needed to accentuate here was the exceptional service. A shout-out to Rania who checked on us every single morning during breakfast, making sure we were happy (and we were!); to Stefan and Ella (concierge) who are so patient and don't rush you when you need information...

We are happy to write a review of the hotel but we need to clarify our credit card bill from the hotel first. We've sent an email but haven't heard back yet. This is our first priority. Our dates of our stay were June 13 -14, 2023. Our bill is listed under our last name noted above.

We loved this hotel and its staff, especially the concierge team who are incredible! Stephan is hands down one of the best concierge I have seen, with prompt attention to emails and great suggestions! Our room was lovely with a great living room and bathroom and modern aesthetic. The decorations are minimalist in the rooms, functional. Overall, the hotel has a modern vibe and is in a great location...

Great hotel!! Service was amazing! The place is incredibly clean, rooms are bigger than other 5* hotels locally. They upgraded one of our rooms. Great price! No lobby but location is superb! I was so pleased with this hotel stay! Will definitely come again! Staff was so kind, all requests taken care of so swiftly!

Stayed there with my friend around 2 months ago for one night , beautiful simple and clean hotel , the receptionist was professional , if you’re looking for a safe space to stay in a good area then I definitely recommend it to you . I know the managers personally.. thyr’e good people. Wanted to thank them so i did half the housekeeping job and I’m guessing they felt so happy when they walked in (the...

Easy to reach there from any point of the city.

The room I had was clean but not very well maintained. A drawer was broken and hanging on by a piece of tape. The sink handle actually fell off when I turned on the sink, and the lights weren’t working properly either.

The service was amazing, Amir is great!! The location of the hotel is in the center of attention, close to the 'Machne market', 'Mamila evenue', electric train staition- Jafo station. Also highly recommended is the bakery 150m outside named 'Maafe Yehuda'. Truely delitghful!

Great location, close to everything (Western wall, Tower of David, Machane Yehuda, Manila mall, etc.) very clean and specious room and bathroom, comfortable beds. The kitchenet has everything you need including refrigerator and microwave. Highly recommended.

Great location, good prices and verry good and tasty breakfast

A simple but adequate hotel in a quiet street right in the center of town. The room was small but pleasant and clean. The shower was clean but on the small side. The staff are friendly and attentive. A good low budget deal. The downside: a slightly unpleasant smell in the corridor and a noisy pub close by that went on till late at night. So ask for a backside room if you are sensitive to noise and...

"The hotel is located right in the centre of Jerusalem, but on a very quiet street, excellent location. Room was very spacious and clean with free wifi. We were told we could go to have buffet breakfast at a nearby sister hotel, but found the breakfast served (with a friendly smile) at the hotel more than sufficient. Very good value for money. I will be staying there again. Nothing to complain about...

Hotel was spacious and perfect for our large group. The buffet breakfast and dinner option an excellent way to start and end the day. The gym, pool, sauna, steam room are a bit outdated but still great for using.

The meal hall is set up in a very chaotic manner, people walking all over eachother to get to items and we often found ourselves having to search for cutlery. The room itself was clean and comfortable and the indoor pool was nice as well, especially since it is open until 9pm.

The room was ok, but cleanliness needs to be maintained, and some staff needs to be trained in how to greet and smile at the guests when they are on duty. Food was good tho.

Old place, carpets and elevators are dirty. I had to clean the table to use it. Dinner was good however no options of fruits, only watermelon...should increase options of health dishes

Royal Wing Hotel is one of the most respected and reputable hotels in Jerusalem. The hotel is a high-rise building with an amazing view of the neighbourhood. The staff are nice, very friendly and accommodating. The rooms are well furnished, there is free WiFi, the TV has adequate channels that can entertain a global traveller. There is an intercoms, 24 hours room service and many other facilities...

There is a pool gym and the place is cool. The food is a joke... It's awful. For some unknown reason the resupply of the towels and toilet paper was inconsistent...

we can reach the city by tram.... not too far, so it is well situated I like very much the pool outside

Nice central hotel. a minute walk to main jaffa street. There was a strong smell of sewage coming from the parking lot to the hotel. The service and the food in the dining room was excellent.

Nice hotel at the center of Jerusalem. Highly recommended!

Nice hotel. Small room that was not vacuumed. I had to use antihistamines. However it is in a great location quiet and great breakfast.

we've just checked out after a night's stay at Eyal. it's located in the center of the city 200 m from the tram line, very close to historical sites in the ancient Old City, but also to the more recent neighborhoods of nahlaot and nahlat Shiva, and active commerce and entertainment area. it's one of the few surroundings where you may find anything open during the weekend in Jerusalem, and it's not...

Helped us in a pinch getting a room after we were locked out of our hostel. Even helped find the cheapest possible room after midnight as well

Good hotel in palestine

Great restaurant downstairs. Doable walk to old Jerusalem. Lots of night stuff in neighborhood

Pretty ok, but noisy

A spectacular hotel! It is beautiful and so centrally located we didn’t take one taxi. Karim at the front desk and the meticulous housekeeping staff made sure our rooms were set with welcome treats for Hilton Honors status. Bilal the concierge helped us get a reservation for our favorite dinner of the trip. Fouad in the Palace Restaurant went above and beyond to help us find a valuable item we had...

My family is staying for a few days to do some sightseeing in the Holy land. What an impressive hotel and wonderful customer service. Everything from front desk, concierge to housekeeping. We needed an extra bed for my teenage daughter and Muhammed ensured she had a roll a bed brought in and set it up himself with fresh linen. He really takes great pride in his job and working for Waldorf Astoria Hilton...

I stayed here a while ago with my wife when visiting Jerusalem. It seems like I forgot to post a review for this place. The staff is super friendly and professional. I received an upgrade to king grand deluxe from the king accessible room due to status. I was was guided to my room and shown the amenities, including how to operate the "in mirror" tv in the bathroom. The room is spacious, clean, and...

Superb location, oversized rooms, and unique spa and pool area. Unfortunately, service was quite underwhelming except for the helpful concierge. Staff goes through the motions but aren’t particularly friendly or helpful that you’d expect at a luxury hotel. Massive mediocre breakfast buffet. No outdoor space - it’s closed until summer which makes no sense. Would be better to have higher quality and...

We met friends in the lobby. Had a snack which was OK.... Very pricey.... I am interested to know who cleans all the silver..... Altogether a positive experience in a wonderful position

We had afternoon tea to celebrate a family graduation. Unfortunately the afternoon tea itself was a little underwhelming. The scones and cakes were good and the sandwiches were OK. However, the bread was really dry and it took a few complainants for them to change it, but once it was changed the sandwiches were great. The servers definetly made a good effort. All in all it was a decent experience but...

A basic hotel, with a low maintenance level. For example, the TV and the safe in our room did not work.. Breakfast was good and the location is good: next to the light train and within a 20 minutes walk to the Old City.

The breakfasts have always been excellent and the location also.

We were a large group from Mexico and we recently stayed here, the rooms were very comfortable and the beds were amazing! The food was very delicious and me and my grupo agreed that the hotel was amazing!! We loved it! Also the service is top 🥳 Definitely stay here if you are Visiting Jerusalem, I would also like to mention that it is very close In walking distance to mamila and old city! So that was...

The Hotel Stuff is kind, but it takes time until they fullfill your needs. The room was clean, but things getting old. The coffee and hot choclate at the bar is very good. The location could be more calm. 15 min walk to the center of Jerusalem

room is perfect location very practical breakfast perfect

Conveniently located to old city! Great base to see old Jerusalem from. The hotel is a little older but we'll maintained and worth the value. Pool was excellent!

I am so happy with the service in this hotel. Staff are friendly and service is very good. Most especially, room service by Majd. He is a very good man, respectful and done an extra mile of helping hotel guest. Thank you Majd for your kindness. And to all the staff, thank you.

This has been wonderful. The staff is extremely professional. Stepaine,Nadia,Morsi Yasmin. So wonderful. They helped us alot. The hotel is very comfortable. The rooms are very clean. We are so greatful. Thank you for a wonderful stay. It was my first time here in Israel. Kimberley Gallion Frunz

Administrators, front desk, staff, and caretakers were helpful going above and beyond to make my superfast and very tight-schedule in Jerusalem possible. Rooms were neat, clean, and pre-cooled - good for instantly sleeping in my case. I couldn't go for breakfast due to time constraints but the lobby smelled so nice that I have no doubt whatever was inside was amazing! (P.s. 80% of taste is smell)....

The staff at the front desk is absolutely incredible. They are kind, patient, helpful, friendly, and go out of their way to help you and make your stay the best possible. I travel a lot and service like this is really rare. Thank you so much!! (I’m the lady who needed help getting to the airport tonight!) The hotel is clean and the rooms are a solid star- the housekeeping staff is also really wonderful...

The prima park had an outside dinning room its gourges with a sweet waitress good service

The hotel located in the city close to central bus station,best service,good food I will be back

We were recently in Israel for an extended first trip there. We had heard of the King David’s reputation and had to pay a visit. When we asked for a brief tour Ron not only showed us the main floor area with walk of famous guest signatures, restaurant, bar and history of the reading room, but he went out of his way to allow us to see other special parts of this fabulous and historic hotel as well....

I recently had the pleasure of staying at the King David Hotel in Jerusalem for a weekend. I was absolutely blown away by the experience. The hotel is simply stunning, with a rich history and impeccable service. The room was beautifully appointed and spacious, with a comfortable bed and a stunning view of YMCA. The staff were incredibly friendly and helpful and went out of their way to make my stay...

We were privileged to take an historic hotel tour with Ron. It was outstanding! Incredibly informative and engaging, and funny too! Ron is a superstar, and we were so thankful to take this wonderful tour. The rich history of the hotel came to life- and the views were breathtaking. Thank you Ron!

We did not stay at the hotel but our family had dinner at the Grill Room. Suffice it to say that it lived up for he hype and then some. Our family said it was by far the best dinner they had on our trip and perhaps ever in Israel. We also did a tour of the hotel with Ron who was super informative as he shared the rich history of the hotel. We thoroughly enjoyed every aspect of the tour. I’d highly...

Our stay at the King David Hotel in Jerusalem was spectacular!!!! The King David Hotel has a reputation of excellence and for good reason. Everything about the hotel was top notch. There aren't enough superlatives to describe the outstanding service. From check in to check out, we were truly treated like royalty. And of course the unparalleled view of the Old City from our beautiful tower room...

Didn't stay at the hotel but went to the Grill restaurant. The food was great. Had the prime rib and the Tomahawk steak. As expected, nothing was cheap but it an amazing meal at an historic hotel. Ate on the outside patio which is very pretty. A great place to go while in Jerusalem. One item checked off the bucket list.

Ahmad, the manager went above and beyond to ensure that we had a good stay. He was professional, courteous, and gracious. Friendly staff, good buffet spread, clean rooms. Two thumbs up!

This hotel is placed well about 15 minutes to the Damascus Gate which is one of the entries to the old Town. Food was more or less the same every day. Rooms are a good size, our room had a bath and side shower. Beds were reasonably comfortable.

Good hotel especially for tour groups. Clean well maintained room. Bathroom looks outdated. Bathtub is too high and is a safety risk. Elderly and children can slip and fall. Shower door is only half and water spray can cause floor to be slippery and messy. Restaurant is huge and is crowded quickly. Breakfast quality and variety are better than during dinner. Need more fruit variety : banana, figs...

We really enjoyed our stay at this hotel. The rooms were spacious and clean. The breakfast buffet was also good. The location was about 15 minutes away from the old city.

at first i was checked into room 542 it was right in front of a highway and i couldn't sleep, windows are not soundproof. i asked for a room Change and Left my baggage in reception they kindly switched my rooms without any extra fees, i tried the gym and the pool as well, the pool is a little small, the gym was well equipped, buffet breakfast and dinner here is awesome. and it's within walkable distance...

I fell in love with the chocolate girl at the reception

Great place in the heart of Jerusalem. Lovely and helpful staff. Great spa treatment: Emily was wonderful. Nice indoor pool and nice views for your breakfast. The spa is not stepfree, unless I missed a ramp or another entrance but you do have disabled access in the pool, which is located on the same floor. The area is fantastic, within walkable distance of the Old City, Mahane Yehuda (or two light...

The hotel boasts a lovely inner pool that's perfect for relaxation. I was particularly impressed with the massage services offered. Its proximity to the city center and restaurants is a major plus, and being near the old city adds to its charm. The location is truly picturesque. A recommended stay for those visiting the area.

Amazing hotel in the holy city. A team of Jews, Arabs and Christians giving a great service to a group of tourists that I lead. Big thanks for Rafik, Fifi, Rafek and all the personnel from reception, bellboys and restaurant (i dont remember all the names!). Big thanks for responsiveness and mostly for their smiles in every area of the hotel. 10000 stars.

Clean and well-kept with staff who is friendly and accommodating, the Herbert Samuel Hotel is centrally located. The old city is within walking distance. It is also surrounded by various shops, cafes, and restaurants where you can enjoy the local cuisine. Our room is spacious and, situated on the ninth floor, has a lovely view of the skyline. Although I prefer my bed softer, that's just what it is...

All around excellent service from start to finish. Our family has been visiting Israel for generations since the early 1970s and we've stayed in a wide variety of hotels, from executive suites in well known 5 star chains to hostels and even kibbutz! So, it says rather a lot when this visit to Herbert Samuel Jerusalem Hotel may well be the best hotel experience we've ever had in Israel! On this occasion...

We had a great weekend at the Herbert We stayed at a top floor suite The staff is very helpful and are very approachable The room had floor to ceiling windows with amazing views, to bad the glass itself was not clean The food is excellent, we had to wait some time until we were seated for dinner, the dining room it self has a unique design and is located in the top floor, note that half of the tables...

Was there for a breakfast celebration. This hill top is not just historically important for the jewish people, it also has a view of the Temple Mount with panoramic vies if the old city amd modern extension of Jerusalem.

A great place centrally located. I want to mention the wonderful employee Elias. He took such great care of me, supported me in planning some travels which weren't regular tourist activities and therefore not easy to plan. And he did that while managing the entire front desk and guests. One of the kindest and most knowledgeable people I've ever experienced at a front desk! The hotel is really nice...

Awesome view. But the place is a little too expensive. There were efforts to make the interiors seem updated, but it still has a feel that the places is a little bit dated. The food is alright. It needs to improve the place behind the building because it still is very visible and looks like it hasnt been maintained well.

This place is awesome to stay....! Had a very pleasant experience there.. They too have very good staff..??

Fantastic and nice view of Mount Olives from the Hotel. food is good and variety of Dishes.

Excellent Hotel on the Top of Mt. Olive. Their Large Nightly Buffet of Mediterranean Delights of $15 usd is a Steal. The food is Superb.

First time in Jerusalem, and I feel very fortunate that I was booked in this extraordinary historic hotel. The staff delivered the highest level of customer service and comfort. The room was perfect and spacious. The breakfast buffet had so many delicious choices enjoyed in an amazing courtyard. The American Colony Hotel Jerusalem has my HIGHEST RECOMMENDATION.

Skip the spa! Hotel is amazing. It’s more than a stay it’s an experience. The staff is so warm and welcoming. They made our stay extremely amazing. I DO NOT recommend the spa. Got a facial and no steam was used to open pores for extraction. There was no music during the service, the awkward silence was so uncomfortable, it was said the service was supposed to be 70 minutes and it was over in...

Everything was outstanding at the American Colony Hotel! The building itself and its history, the patio where you can enjoy a great dinner, the Summer Bar where they serve very good cocktails, and the concierge team is very helpful. You can’t go wrong with this hotel, likely the best hotel in Jerusalem!

Very enjoyable stay at The American Colony. Great location for walking into Jerusalem Old City, service top quality. The pool area is also delightful on a warm Summer day. I had a fair bit of travelling from the hotel to appointments to do and the hotel arranged drivers who were prompt, knowledgeable, and entertaining. All in all, like many others, I look forward to going back. Thanks to all the staff...

Wonderful hotel with top-notch service. I could not find a gold necklace that was of great sentimental value to me when we were checking out at 4:20am in the morning. I thought it was surely lost. A couple of days later I responded to the management's survey and mentioned this incident (I thought it was somewhere in the room). To my surprise, the team was able to locate it (by the pool), carefully...

Hotel has very common areas and gardens, unique atmosphere. Room is a bit "old" but Service is wonderful. we will come back