Hotel Palace in Bologna

The "Palace Hotel" in Bologna has clearly seen better days. While its central location is undeniably convenient—perfect for exploring the city—and the availability of an on-site parking space is a plus, the overall condition of the hotel leaves much to be desired.

The infrastructure is severely worn down: furniture, carpets, beds, doors, and bathrooms all show signs of decades of neglect. The name "Palace" is quite misleading, as the hotel no longer reflects anything regal or luxurious.

My room was particularly disappointing. The furnishings were outdated and heavily used, the window couldn’t be closed properly, and just outside was a ventilation unit that emitted a constant hum 24/7, making restful sleep nearly impossible. Given the price, this level of quality is simply not acceptable.

On a positive note, the receptionist was understanding and offered a small gesture of goodwill by waiving the charges for breakfast and parking. While appreciated, it didn’t quite make up for the overall experience.

If they give you a room on third floor, say no! (Hotel doesn't value guests it seems)

I had not a great experience in Hotel Bologna Centrale. And it is not because the hotel is quite worn down, which it is, but because of the cinema next door. I was placed in room 315 and the whole room is shaking and you can hear the whole audio of the movies next door. I complained about it and asked for another room. At first they tried to play it down "ah yeah it's nothing, it will stop after 10:30" (the last show was scheduled for 10 and lasted for almost 3 hours)

They then gave ma another room for one night, but said they are booked out for the second night that I am staying and that I should talk with the reception manager in the morning, which I did.

The reception manager was also quite unfriendly and repeated that they are booked out and led to me cancelling the stay prematurely and booking another hotel for the next night.

The thing is: this is not a new topic. Other guests have already left comments here about the problem on the third floor. I understand that you cannot hand out a room if the place is full, my question is, how much do you give a crap about your guests that you neither mention it in the check in and hand out disadvantage rooms at the full price?

I will definitely don't recommend it.

PS: critiscm about Bologna: 6,50 € city tax per night is simply too high.

The location was good, but literally everything else about the hotel was terrible. The shower had hardly any water pressure and when you turned on the sink, the water in the shower turned to a dribble. The “hot” water was lukewarm at best—to get decent water pressure, you had to turn on the cold water which only resulted in a cold shower. The shower doubled as a bidet!! There was no A/C in our room despite advertising that the hotel had air conditioning. Awful! The rooms were old and shabby with horribly stained carpet. The photos online were wildly different than the reality of the hotel. We took customers with us for a trade show and were horrified to have them stay here. So embarrassing…and for over $300 per night. Save yourself and move on to the next search listing!!!!

Stayed at this hotel for 3 days this summer. Got nothing against the staff. Not their fault.

Ok thats out of the way.

Stay away from this hotel.

Stayed at this hotel for 3 days this summer. Got nothing against the staff. Not their fault.

Ok thats out of the way.

Stay away from this hotel.

AC did not work. Had to use a fan.
Old , dirty carpets that are almost ripping out.
Yellow, cheap bulbs.
Dirty shower curtains.
Dirty tiles, with mold.
Door keys are from the medieval times.

This is no better than a roadside motel.

I am extremely disappointed in the hotel, and in Expedia for even listing this. The owners should be ashamed.

We stayed in a 3 star hotel in Florence for the same number of days and total expense, and that was leaps beyond what this place is.

See the pictures for evidence.

Stay away.