iH Hotels Amadeus

I stayed at this hotel with my father, and while we were having breakfast inside the hotel restaurant, all our belongings were stolen – including our passports, phones, a large amount of cash, and all our personal items. We immediately reported it, but the response was shocking.

There were no cameras inside the restaurant, and the camera outside the restaurant was apparently not working – according to the staff. The woman responsible for the surveillance system refused to cooperate or even answer our questions. It took more than two hours for them to call the police, and even then, nothing was done to help us.

We strongly believe that this was an inside job, or at least someone working at the hotel was involved or knew something. The worst part? No one apologized, no support was offered, and the staff were extremely cold and careless. They didn’t even offer us a glass of water after we were left with no money, no passports, no phones, and no way to return to our country.

This experience was traumatizing, and I strongly advise everyone to avoid this hotel for your own safety.

A very depressing hotel. Rooms had a distinct smell of smoke and were very tired. Desperately in need of modernising. Uncomfortable beds. Breakfast was fine.

Not really all that near the airport despite reviews saying so. Rooms are incredibly dated and there is no sound proofing whatsoever so you can hear every single noise from the rooms around you which is far from ideal if you have an early flight. They will at least arrange a taxi for you to the airport.

You'd be as well paying the extra to be in the city centre and getting a taxi or public transport from there.

Worse experience ever. Rooms are dirty, bathrooms even worse, joints are yellow. The staff are very impolite and the Manager Eugenia was not helpful at all in finding solutions. This hotel doesn't deserve 4 stars.