Hotel Altieri

Fake reviews, extremely rude staff, no aircondition in the hotel. If you're looking at this for a sleep over, you're screwed because you can't sleep here. If you're planning to use this as a stay and commute to Venice, you're screwed cz you need a place where you can breathe properly without suffocating yourself. The staff is extremely stupid, kept giving misleading and rude responses when we complaint continuously for 8 hours then had to find another hotel midnight and move out

DO NOT STAY AT THIS HOTEL . All the good reviews here are fake. If you want to ruin your trip only then book this property. Manager and hotel staff are rude and scam you. During our stay, we were forced to pay extra for the rooms and then air conditioning was turned off but the hotel, even upon several requests and arguments, they completely ignored and behaved rudely to my family. I was forced to switch to anoint hotel at 1 am in the night.

The location and the room are good! The shower, air conditioning and bedroom door need to be analyzed for improvements. When booking, I asked for a double bed and the bed had two single mattresses, which bothered me during the night.
Hotel staff are great, there was only one incident where the maid wanted to clean the room. And my boyfriend and I didn't want to clean the room that day and she knocked on our door four times and that was really annoying, because we were tired and wanted to rest and we had to leave for her to do the work. The hotel is good, the receptionists treat us very well, but customers should only have the choice whether they want room service or not

The location is not too bad, the room was not too bad.
The bathroom shower wasn't fixed and it wasn't working, but it was okay.
We arrived very late at the hotel and the next day, the cleaning lady simply opened the door without knocking with the intent of cleaning. My luck is that I was awake and close to the door because I wasn't property dressed and our privacy was violated. But this can happen to anyone.
After about 10 minutes, the lady knocks again, we answer and politely decline the cleanup because we just woke up and were too tired. She was speaking Italian and 0 English. No complaints about the language barrier, we showed her to not clean but she was insisting in doing so. We decided to get ready and leave for touristing. She leaves and then she comes again, annoyed, telling us to leave the room so that she could clean. I was in the shower this time. She came once again, I was again getting dressed and half naked, and asked her to stop pushing us around. Not sure what she understood from the situation. We both have worked previously in hotels and we understand that it's an honest and hard job and all, but we never pushed the visitors away just because we wanted to.
We reported the case to reception, reception was nice and apologised and told us that she talked to the staff lady(not quite sure about it).
To our surprise, when we came back to the room at night, we realised that all the hassle was done just for the cleaning lady to clean up our bed! We had food the night before we arrived, and we had just McDonald's packaging. It wasn't taken. No bathroom cleaning. No fresh towels, no cheap soap nor shampoo. Again we know that there's hotels that don't provide fresh clean towels everyday or bathroom shampoo, but we were expecting at least to have the garbage bins cleared.
We paid for the extra towel 2 euros, which was fair enough.
The only thing that was weird is that the door of the room was very inflated(bad wood) and it made it hard for the door to get properly closed.
Besides the cleaning lady situation which led us to be very annoyed and stressed, the stay was decent for the price.

Disappointing! The room had a musty smell. As we returned to the room to go to bed the first night we found 5 cock roaches running from under the fridge. We didn't want to stay any longer. The hotel concierge apologized and said they cancelled and refunded the stay but then I found out they lied. We sent them the videos and pictures twice on their request only to get the reponse they refuse to refund. Even the second night they are not willing to refund. I guess they were not impressed by the roaches and this is normal for them. Now I'm sharing with you so you can see what you can find in this hotel. Obviously I don't recommend this place.