Pensione Guerrato in Venice

Absolutely the worst hotel we have ever stayed at.
We arrived at the hotel and could barely walk in the door. They have nowhere to store luggage for customers if you arrive before check in. There was nowhere to sit or stand. We were there one hour before check in time and they told us they had no where to put our luggage so we couldn’t leave it. What kind of hotel treats customers like this? Then they grabbed our luggage and put it outside the hotel and said we could leave it there, in a hallway outside the hotel. The two women working were so extremely rude. We asked to just wait in the lobby for an hour until check in and they were very rude about that. Did they want us to wander the streets with our luggage?
Others arrived and they told them to put their luggage in the hallway. We watched and they had no one near it or watching it, easily could’ve been stolen. It was the most poorly run check in I’ve ever seen.

We finally got to our room. It was up three flights of stairs. No elevator. You must be able to carry your luggage up and down without assistance.

Room was okay. Air conditioning was terrible. They make you take your key to the office anytime you leave and pick it up when you get back. Annoying and a waste of time. The “breakfast” was terrible. All around a horrible experience in such a wonderful city.

There are so many better hotels in Venice, please look elsewhere.