Congress Avenue Hotel

The location was perfect. Everything else is awful.
Unfortunately, I was fooled by the reviews and scores.
Poor breakfast, miserable service, untrained and non cooperative staff.

Edit: My visit with my wife didn't start as we hoped (read text below) and our visit overall wasn't what we expected this level hotel: We got our room quite late-about 23.00 and as we reached our room, we felt, it was wery warm. Air condition control panel showed 26,5°C so our room was almost like sauna. We tried to adjust temperature by the control panel but nothing happened. About 23.50 my wife called reception who told, that the room's conrol panel is out of order (why didnt she tell us that when we booked in???). However after the call the reception adjusted remotely temperature as we hoped so case room temperature was solved. The room itself was poorly cleaned, There were holes in bedsheet etc.

We stayed on the 4 floor and elevators didn't work properly. In neither elevators push button didn't work and we had to ask the cleaning lady to open service elevator for us. I don't write easily this kind of things but really, there is something wrong in the hotel management.

Our coming to the hotel; I am already writing although my visit is still goin on. Me and my wife just booked in after kind of "mission impossible". We booked room and hotels parking space. We arrived Vilnus in the evening at 22.00. Hotel was in my gps, but because many streets are closed for cars at that hour, finding route was more than difficult. My wife walked to ask advice from reception but their advise couldn't bring us with the car on the hotels parkin space. After 20 minutes driving around Vilnuscenter near hotel area, we found the right place only to hear, that all parking places are gone and we had to negotiate with the reception,that we could leave our car on some place(not hotels). Guys, you really have to give your customers valid guides, how to find hotels parking place also after 19.00.