Hotel City SM Business & Spa

Very fun trip, with a great indian resturant nearby! The hotel was okay, but the rooms themselves were a little dirty and the bathrooms had windows?? A small shopping mall like 10 minutes away by an electric scooter so locationwise its good! Would not come again voluntarily, but a really nice trip.

I don’t recommend this place. I had an awful experience with impolite staff. I left the place angry and stressed. I don’t recommend.

My recent stay at Hotel City in Krakow was disappointing. The bathroom flooded with water after every shower, the internet was unreliable, and the breakfast was several days overcrowded with subpar food. The restaurant offered limited and unsatisfactory options, including overly salty pancakes. Additionally, the hotel's location was inconvenient, and noise from other rooms made relaxation impossible. The uncomfortable bed further detracted from the experience. Overall, I cannot recommend Hotel City to fellow travelers seeking a pleasant stay in Krakow.

We spent a restless night at this hotel, literally, until 00:50. We entered No after 21.00. Our room was on the 3rd floor. The entire third floor was inhabited by youth rooms on both wings, our room between their rooms. Of course, at 22:00 and until 00.00, the door, loud conversations, cries, and fun, like youth, knocked every 2 minutes! And other travelers are placed in the middle of the youth. We had to ask the administrators to change the room to a quieter place in the hotel, we had to wait for an offer for 1 hour the first time, but we didn't wait, we went to ask for the second time. In one hour we met at the room on the 2nd floor, but between the same youth company, which is also located on the second floor of the hotel, where our room was again among the 2 youth rooms with access to the courtyard on a metal platform, we did not have them, and young people often visited one after another after midnight and smoked at our window, which had to be completely closed at +22 degrees. At the moment this article at 01.50 and through the window cigarette smoke, smoking again.
Very poor insulation in the hotel. The responsibility of the administration is very bad.
When the silence around 4 o'clock, at five o'clock in the morning in the yard after the rubbish bins ran into the terrible volume of garbage trucks, 8 swallowed again. Terrible hotel, with old beds and very worn pillows.
Zero sound insulation in the room, other customers' sounds are as loud as they really are.
Brekfast standart.

Food was ok, the rooms were clean to an extent but not very pleasant.The staff was indifferent to say the least,not helpful at all, they made us feel like we were disturbing them every day of our stay..not coming back ever again