5 star hotels in Krakow

We had late check out around midnight. All was good and smooth, lady at the reception extremely nice and friendly. Our room was nice but the issue is the bar at the street next to the hotel . We literally heard everything in the room, so noisy. So , it couldn’t be possible to stay there over night and we asked to change the room . The next room was smaller , no view. At the bathroom, there were no...

Here for 2 days on business. Hotel situated in the heart of the beautiful old town. Be prepared if driving by car as there is very little parking available… 3 spaces next to the hotel! The lobby area is very narrow and we were left to wait a long time before being attended to because the check in process isn’t fast and we were in a queue. With forms to fill, some digitalisation would be a good investment...

The hotel staff is very friendly and accommodating. While we experienced a minor inconvenience due to noise, management was very quick to offer us a change of rooms among other things. Centrally located within Old Town Krakow, there will be foot traffic and the sounds associated with it. Overall, our experience has been very pleasant and I can't say enough good things about the hotel staff and management

We’ve stayed at the hotel 3 times and every time we’ve thoroughly enjoyed our stay. The spa and rooms and incredible and the hotel has a really relaxed feel. Would recommend the hotel to anyone. We decided to book our wedding here and it was incredible, we are from the UK and the communication with Anna and the team was easy and open, the team made our day very special and nothing was too much. The...

Super location, very nice rooms. The pool is amazing. They even have a parking. Overall great experience. The breakfast is beautiful but seemed a bit overpriced so we only took it once. They are many other options around ( Starbucks 2 minutes away).

Amazing hotel! The staff are very friendly and the rooms are great. The swimming pool complex is amazing. Perfect location too. My partner also left her necklace in the room, and the staff mailed it out to us in another country, can’t speak highly enough of the service!

Fantastic short stay in krakow. The hotel was very comfortable, staff were friendly and helpful. Room was fabulous, bed very comfy and serviced every day. Huge selection of food available for breakfast. All in all loved every minute of our break in krakow.

Amazing hotel, polite and helpful personnel. Clean rooms, gym, area for kids with playstation. Perfect breakfast and restaurant. Comfortable place in the Krakow old town.

Prime location near to the city center. The staff were professional and very friendly. The size of the room was good "premium room". The check-in and check-out process were fast. The only thing that need to be improved is the breakfast. The breakfast was good, but they need to have more variety of food. In summary, I highly recommend this hotel.

The rooms were clean and the location was within walking distance of the old city. We had a reservation for an upgraded room. At first, we were put into an “upgraded room” that was directly above the car elevator which was very loud. We asked to be moved and our second room on the top floor was much quieter. We paid extra for the hotel breakfast. It was HORRIBLE! There wasn’t a lot of variety and...

The hotel is located in the very good location with a good accessibility to the old town and main city centre.. The hotel is always busy with customers because of its good service, location and hospitality. So that sometimes in the very peak time the staffs were little busy and thus might be a small delay happens. I prefer the hotel. And the staffs were very kindly, friendly and maintaining good manner

Right in the middle of the city. One can walk old city, kazimerz, river side. Old building constructed as hotel. Many of the amenities are old, corridors are gloomy this hotel needs renovation. Besides rooms are big enough to be comfortable, more important than that beds are in real bed sizes even for twin beds. I would like to add that breakfast buffet is magnificent with more than five cheese options...

Stayed at H15 Palace just after New Years with my partner for a few nights. An absolutely stunning hotel with stunning interior and the friendliest, most helpful staff. We were greeted on arrival with a glass of sparkling wine and helped out of the taxi with our bags. The staff on reception were very thorough and explained times for breakfast, where to find the spa etc. We had breakfast included with...

Very nice place to stay in Krakow. Highly recommend for business to vacations. Great rooms and great service by any standards. It is very close to everything downtown you want to see. One issue we have discovered was Uber cannot come to the hotel due to some local restrictions. They could drop you off but cannot come to pick you up.

Beautifully designed, combination of old world and mid century modern creating a great atmosphere. Bravo to the architect! The staff was highly professional, accommodating and friendly …. I spent one week there and will make this my stay next time I am in town.

After coming directly from Montreal to Milan and then Paris we ended up in Krakow at H15 Palace and it perfect from the moment we arrived. This is a world class hotel that made our previous destinations/hotels look like amateurs. Beautiful historic facility that is well decorated, exceptionally fusing old and modern. Large beautiful, well decorated high tech rooms, incredible lobby, and breathtaking...

A new, five-star hotel in the heart of Krakow, a few steps from the Main Square. Top-level service, very nice and helpful. Very spacious and modern rooms, beautifully decorated. I recommend it to anyone who wants to spend time in luxury.

There is nothing to complain at all! Beautiful design hotel, with spacious rooms! Everything is perfectly clean. Hotel pool is wonderful place to chill! Tasty and generous breakfast. Friendly and willing stuff. Absolutely recommended!!! Thank you guys.

This is a very nice hotel. It does have air conditioning something that was critical for me when I could find it in Europe. Great breakfast comfortable beds and a beautuful feel to it.

Positive emotions from the stay.

There is a small roughness. Wifi from time to time falls off. However, the Park outside is just gorgeous!

Nice hotel. Friendly personel but not worth 5 stars. More like a 3 star hotel. Too far from krakau center. The bar is expensive. Payed like 12zl for a small beer. Thats like 3 euro. Thats more then what i pay at home. So dont expect a luxery 5 star resort.

Far from town on a bussy road but its a nice hotel maybe to early 90s. Easy for the airport by car or taxi.

Very clean, good food and excellent service in this historical hoyel well located in the centre of Krakow.

This is a small, welcoming, simple, hotel. It certainly deserves the five stars it has, because of its comfort and beauty, but its small size and the kindness of all the women at the reception made me think, in a good way, in a family owned B & B rather than in the fastuosity of a Grand Hotel. I felt very well and welcomed there and the staff were really very lovely. The only bad thing was the small...

3 stars for the wedding venue in 2019. 3 stars it is still considered a good review but due to 3 major flaws on the hotel side I cannot count my wedding as perfect or even stress free 1) air con in the main mirror hall did barely work and my guests couldn’t cope with temperatures..... 2) basement toilets do not have a proper extract ventilation and the hotel did not provide any dehumidifiers, air...

The hotel was fine. Big room. Good breakfast.

Great old European Hotel. This place has wonderful bones, and the staff tries. But it badly needs a face lift and remodel. The rooms are small and chopped up, or large and ungainly. The furniture is a mishmash, with no discernable theme, and no art on the room walls. The location, near the central square in Krakow, is excellent. But this hotel needs attention.

Great spacious rooms best location!

Incredible hotel. Fantastic service

Scrambled eggs breakfast - simple, perfect.

Wonderful hotel! ❤️

Beautiful place to stay and couldn't be more central it's a beautiful building and the staff were very helpful and friendly would absolutely recommend this place we were here for the christmas markets and were very handy to drop bags back to the room

Beautiful place to stay and can't get more central, its a beautiful building and staff were very helpful and friendly, would recommend this place absolutely, we were here for the Christmas markets and was very handy for dropping bags back to the room

Excellent hotel. We recommend this to everyone. Great decor, excellent room equipment. The staff was very pleasant and helpful. The restaurant in the hotel is excellent, the food is very tasty from breakfast to dinner. Beautiful windows from windows. We must return here

Very nice, modern and well maintained hotel in Krakow. Lovely roof top bar. We loved the people and service at this hotel and would highly recommend staying here if you’re in Krakow for a visit

Hotel is beautiful, our room was large and spacious with an amazing view, and the staff went above and beyond to make us feel welcome! There was even a note from the GM waiting for us in our room, with some beautifully arranged snacks. Mr. Papatolios and his team made our stay unforgettable, it is clear that they care deeply about guests and their entire experience in Krakow.

My husband and I stayed for 1 night, we were traveling through. The room was clean, the locations is great, you can walk along the water, head to the city center, it’s perfect for exploring. The reception staff were professional, knowledgeable, and friendly. They also have a beautiful open restaurant in the middle of the hotel. We did not get to eat there given our short stay, but looked nice.

I really enjoyed my stay at the Sheraton Grand. The location is ideal - central to everything. The room was comfortable and well-appointed. The service across the property was excellent. I really looked forward to the breakfast buffet, and I'm not a breakfast person! Don't miss the Rooftop Terrace. I would happily return.

We stayed at this hotel for a few days to celebrate my husband's milestone birthday and to also visit family. From start to finish the experience was wonderful, great hotel room to help with my disability and lovely, comfortable beds. Nothing was too much trouble for the staff. Very punctual drivers to take us to see family and very safe. We liked the fact that a computer with printer was available...

i cant say much about the rooms, but the people in the restaurant are so friendly. kudos to them for letting me stay there since my Dad banished me to study more italian. wish they had more accessible outlets. the table is not ideal, because i can't stretch my legs. it had wireless charging and outlets. very nice, i love. it was so freezing cold in there. couch very comfortable to be bubonic plague

Great service! Highly recommended! 10 ⭐

Nice hotel with good breakfast delivered straight to your room. The rooms ale rather small but with original sealing and frescoes. Nice comfy beds. I would recommend this for a romantic getaway but not for a longer stay. The hotel has a pool and a restaurant.

Nice hotel good restaurant

Amazing food Amazing personnel

Hotel Copernicus is undoubtedly one of the best hotels in Krakow. The historic brick building has been exquisitely and tastefully renovated, with a glass roof sheltering a magnificent inner courtyard that doubles as a fine restaurant, bar, and lounge. The rooftop, the only one amongst the neighboring buildings, has a breathtaking view of the Wawel castle and several surrounding church spires. While...

Great property with restoration to hotel done in a manner sensitive to the building. Great location.

I stayed at the hotel recently and had mixed feelings about my experience. The location is excellent, making it easy to explore the surrounding area. After an upgrade after buying for 700 PLN extra, the room we received was much better—spacious and well-appointed. However, the first room we were given was disappointing: it was too small, outdated, and lacked a carpet, which made it feel uncomfortable...

Loved this hotel. They upgraded us to a junior suite and gave us our room at about 11am. What’s not to like? Lobby and restaurant are very attractive. Our suite was lovely. Large with 7m ceiling! The walls were a bit dirty, needing a wash or some paint. Bathroom was very nice and large. Good water pressure and hot enough to send you to the hospital. (Why Europe allows this is beyond me.) The...

We had such an amazing stay at the Pod Różą Hotel and would most certainly stay again. The hotel is beautifully decorated mixing modern touches with the history of the building. Our room was a luxury apartment which was spacious, comfortable and very clean. The bathroom was very large with shower and bath. Water, coffee and toiletries were restocked daily. Breakfast was incredible with a number of...

Excellent 5 star hotel. Cannot fault it. From comfy beds to indulgent breakfast and luxurious spa facilities all included in the cost of the stay. Receptionist staff brilliant, our special thanks to Elizabeth, who went the extra mile. Fantastic additional massage by Ania & Katia - well worth the cost. Amazing! Thank you.

Excellent location. This hotel offers the best quality of hospitality. You can literally feel the Polish culture and history all around the hotel. Hotel staff was amazing. Breakfast was delicious. I personally enjoyed and highly recommended Pod Roza. I should have give 4 stars for the room. Because there were no mirrors except the one in the bathroom. Hotel management should consider to put some mirrors...

While on business, staying at the Pod Roza Hotel is very relaxing and the bedroom suites are spacious with gorgeous high ceiling, the bathrooms equipped with bath tub and rain-shower with great pressure. The Hotel team is lovely and very helpful. The restaurant serves delicious breakfast and lunch. The downside of the perfect Old Town location is, that in the evening and at night it gets really noisy...

A lovely hotel that we stayed at for multiple nights on the extended Poland leg of our Viking cruise. Beautiful hotel in a fantastic part of town with the university park across the street and Wawel castle up the hill. My wife and I adored walking in the peaceful surroundings and green spaces. I must say that the food served in the lounge was some of the best food that we had on our trip from Germany...

Probably my favourite Radisson in Europe. As a VIP member, I’m allocated a room on the VIP floor, with a dedicated area of the restaurant for breakfast. Staff are all so helpful, approachable and friendly, especially Magdalena Mnich in reservations who ensured our group celebrating a 40th birthday were extremely well looked after.

The service here is excellent. Because I had some issues with my room I was upgraded. The breakfast offers a wide variety of fresh offerings reflecting local and international tastes. You can't beat the location, right near Old Town facing a park. The side street offers markets and an array of foreign restaurants.

Very professional and courteous staff. Rooms are clean and the beds are comfortable. Mattress felt new. Minor qualm is breakfast not open earlier, an issue for booking early tours. Also personally I prefer a shower stall and not a tub-shower. But on whole this is an excellent hotel.

Comfortable, spacious and good rooms. Very nice staff. Room service menu is not the best. Can be definitely improved. Decent bar with very nice decoration in the lobby. Very rich and good breakfast. Quality ingredients.

Very nice short stay in the heart of the city center. Excellent facilities, the staff from the front of house, very helpful. We could not find any fault, amazing cocktails in the bar, efficient service and wonderful relaxing atmosphere, We are planning another trip back in Kraków soon and will definitely stay here again 10/10

A majestic hotel combining traditional influences with modern convenience. The room was very comfortable and the spa was divine. Loved the stay here at Hotel Stary, would happily come back the next time I‘m in Krakow.

This place is nice because of the view of the Market Square and St. Mary's Basilica. Good coffee, nicely presented macaroons, delicious Parma ham with melon and great lemonade. Professional waiter service and a nice atmosphere, quiet... only the clatter of horses' hooves, the muffled voices of tourists and the grateful laughter of children. There could be some gentle music in the background, but it...

Wow. Just wow. This is a truly beautifully designed hotel that also manages to be warm and welcoming. Do not miss the underground pool and saunas. The breakfast is also great in another lovely setting of the hotel. Hotel location is also terrific for walking and sightseeing.

Great hotel and services. Employees are very kind and helpful. Very good breafast. The SPA is perfect and the rooftop lounge is really nice. We had a wonderful time here even though we suffered from noisy room neighbors . We were surprised the noise isolation was so poor. We heard the television of our neighbor up to 3h30 am and from 8:30 am. Poor guy but poor us …

I never write reviews but my experience at Hotel Stary was so exceptional I could not resist. It might be my favorite hotel I’ve ever stayed in. It’s special. From the service, to the rooms, to the tranquil pool, to the rooftop bar, everything was simply magical (and don’t get me started on the price for it all) ((cheap, at least to the American standard)). If you are looking for a place to stay in...

Amazing hotel, rooms are stunning and clean. We loved the pool, salt chamber and sauna. Location is ideal right next to the main square. Staff were helpful and friendly😊.

Impeccable hotel. Excellent service. Very good location. Delicious and hearty breakfast

Really lovely experience in Gródek Hotel. Everything was clean and service was fantastic, outside the hotel feels very nice as it is just a few min walk to the city centre. The receptionist was very helpful! The staff are always attentive and willing to help. They also have a very cosy bar downstairs and feels almost very exclusive. They also have a lovely terrace upstairs. Very nice for couples...

Love this hotel - quaint and full of history. Such a beautiful place to stay in Krakow and so close to everything you need to see and explore!

This hotel is in a great location which is only thing worth 5 * about this hotel. In general this is a good 3* hotel rather than a 5* due to following: Rooms are very small with a super small bed. Curtains does not shield from outside light. Also rooms are not sound proof so you can hear all street noise even on third floor. The AC in the room was not working which is a must in hot weather. Reception...

Brilliant hotel in a great location, just a few minutes walk from the station and local attractions. Our room was absolutely amazing, historical furniture and decor, beautiful wallpaper, great facilities. The bed was a pleasure to sleep on, great, firm mattress, comfortable pillows and duvet. The room was well conditioned. The breakfast was delicious and the staff were helpful and kind and spoke English...

Very beautiful hotel near the city centre. We stayed 4 night here and we were really satisfied. Highly recommended!

Comfy but lacked netflix for a 5 star hotel rating.

Have had a full body massage at Vanilla Spa with my friend - loved the experience. We had access to sauna area 30’mins before the massage, followed by a relaxing massage. Loved it. Masseuses were very professional and nice. Would recommend

It was amazing! Strongly recommend SPA Complex for rest at the weekend. We have wonderful experience here. We took 'coconut sprint'. Hamam, tea, scrub & massage with bamboo. It was just the best choice for relaxation. It costs 340 zlotyh/person. But - believe my, it costs this money.

Really nice hotel with great breakfast.

Smart and efficiently run. Lovely facilities and a varied menue to cater for all tastes, would stay here again

Nice SPA HOTEL IN a CONVENIENT LOCATION

Well run gambling casino in the cellar.

Good staff, well organised and polite.

The staff was awesome! The food was excellent including the daily breakfast buffet! Short cab ride to centrum so the room rate was nice.

Very comfortable and large rooms. Quiet and very clean. I would definitely stay here again. Gr8 breakfast but Dinner was disappointing. Gluggy gnocchi & service leaves a lot to be desired. You can do better elsewhere.

Not quite as perfect as I had expected for 5 stars but definitely a superb hotel. Not the greatest location and not much parking available. Hotel room was incredible but had very noisy ventilation in the night. The restaurant serves pretty good food for the money. A worthwhile stay.

Cool hotel with a casino)))