5 star hotels in Krakow

Excellent Sheraton beautifully located by the river in proximity to the central square Highly recommended

The hotel is located right outside the old city with beautiful views of the river and Wawel castle, and accessible by public transportation, which made it a good choice for us. Service was top notch and the facilities met our needs perfectly. We particularly enjoyed the free pool and spa facilities, the fine dining at the restaurant which was open until midnight, the very comfortable large bed, and...

The hotel experience this time was perfect! The location is simply unbeatable. The Vistula Castle and the Vistula River are just outside the door. You can start exploring and enjoying the scenery anytime and anywhere, and the historical charm and natural scenery switch seamlessly. The hotel service is particularly good, from the warm reception at the front desk to the caring care of the guest rooms...

Location is great, service was impeccable. I really enjoy my stay in the hotel. Will definitely stay there again when I come back.

The environment is good, Sheraton Hotel chain, both service and hygiene are very good, the first choice for business trips, breakfast is also delicious, and transportation is convenient near the hotel.

Amazing experience! The hotel is a 15min walk to the old town square, the room has a surreal view of the castle and the river. Robert in the lounge took such good care of everyone and Irina at the restaurant was a wonderful host. The breakfast buffet is the best I've ever had at a hotel in the Marriott umbrella. From the staff, service, Christmas decor (in November) to food and location, this is the...

My friend struggled to get service (blankets, food etc) after it being promised. Bed wasn't that comfy and AC seemed to not work on the second night. Was okay and seems to be fairly cheap, but it's a bit below expectation. Reasonable but not great, except the location is quite good.

Very friendly welcome from the personal at the reception.Rooms are nice and spacious and clean .I love especially that one can open the windows. Breakfast is nice even so I would love to have fewer convenience products.The freshly prepared eggs made to order are a big plus.

I had a wonderful stay at this hotel! The staff were incredibly polite and always willing to help. My room was spacious, and the bathroom was modern and recently refurbished. The location is fantastic—just a short walk to the city center, making it very convenient for exploring. I also participated in a workshop held at the hotel, and the conference facilities were good. Overall, a great experience...

The receptionist are very welcoming and positive. It was rainy and the staff came with an umbrella to protect us from the rain. Amazing ! The room is very spacious, was very clean and has a very high standard. The breakfast was also amazing, very lovely waiters and service. Overall I had a great stay and people here are very lovely. Definitely recommended! :)

Fantastic short stay in krakow. The hotel was very comfortable, staff were friendly and helpful. Room was fabulous, bed very comfy and serviced every day. Huge selection of food available for breakfast. All in all loved every minute of our break in krakow.

Amazing hotel, polite and helpful personnel. Clean rooms, gym, area for kids with playstation. Perfect breakfast and restaurant. Comfortable place in the Krakow old town.

A lovely hotel that we stayed at for multiple nights on the extended Poland leg of our Viking cruise. Beautiful hotel in a fantastic part of town with the university park across the street and Wawel castle up the hill. My wife and I adored walking in the peaceful surroundings and green spaces. I must say that the food served in the lounge was some of the best food that we had on our trip from Germany...

Probably my favourite Radisson in Europe. As a VIP member, I’m allocated a room on the VIP floor, with a dedicated area of the restaurant for breakfast. Staff are all so helpful, approachable and friendly, especially Magdalena Mnich in reservations who ensured our group celebrating a 40th birthday were extremely well looked after.

The service here is excellent. Because I had some issues with my room I was upgraded. The breakfast offers a wide variety of fresh offerings reflecting local and international tastes. You can't beat the location, right near Old Town facing a park. The side street offers markets and an array of foreign restaurants.

Very professional and courteous staff. Rooms are clean and the beds are comfortable. Mattress felt new. Minor qualm is breakfast not open earlier, an issue for booking early tours. Also personally I prefer a shower stall and not a tub-shower. But on whole this is an excellent hotel.

Comfortable, spacious and good rooms. Very nice staff. Room service menu is not the best. Can be definitely improved. Decent bar with very nice decoration in the lobby. Very rich and good breakfast. Quality ingredients.

Very nice short stay in the heart of the city center. Excellent facilities, the staff from the front of house, very helpful. We could not find any fault, amazing cocktails in the bar, efficient service and wonderful relaxing atmosphere, We are planning another trip back in Kraków soon and will definitely stay here again 10/10

Lovely Hotel.Would Definitely Go Back.Food Fabulous,Staff Very Friendly,Rooms Were Very Nice.Very Central To Krakow.

Clean and beautiful environment

Banal welcome, not 5 stars. They didn't explain anything to us about what could be done, not even a brief presentation of the hotel. They can do better, the restaurant is normal and very expensive.

These place is excellent very clean staff are marvellous nothing is to much trouble Anna who is in charge went above and beyond to make my stay as good as possible I would definitely come back again it has a 5 star rating for all the above reasons

Let's start with the fact that nowhere was it indicated that the spa, pool and thermal waters were not working (supposedly under repair), then there were more delights. They hung a piece of paper on the toilet about disinfection, but it was not even washed (!) because they also write on the fence.. If you suddenly want to eat a medium-rare steak, they will bring you a steamed medallion and explain...

This hotel is a 5 star hotel outside of Kraków’s central part. It is located next to a big road with a big shopping center. You don’t hear the noises from the road, luckily. You do hear some airplanes flying over low. We stayed here for 3 days during our visit to Krakow. The room was great. It had enough facilities and complimentary bottled water. However, we didn’t get a double bed room. We didn’t...

Amazing hotel and lovely staff, would definitely stay here again. The location is absolutely perfect being so close to the square. We stayed here last week, but arrived at around 3am after we had to land in Prague and endure a 6 hour coach journey due to the bad fog closing Krakow airport. I emailed the hotel about our delay and got a prompt reply. Even at that time in a morning they brought us a kettle...

I couldn't of asked of a better hotel that offered everything! Absolutely top class and I will certainly be staying at this hotel when I return! But thank you again for making my stay very pleasant : )

The Hotel Stary is a gorgeous hotel in a wonderful location, just steps from the main square. We were there for new years and the hotel was beautifully decorated. The staff was very attentive and helpful, assisting with our luggage and helping us arrange a taxi to the airport. The only reason I did not give five stars is due to lack of coffee machine in the room, and a hairdryer that kept malfunctioning...

We had the pleasure of staying with the lovely hotel Stary during our Christmas holidays. The staff was lovely, the rooms stunning and we are so happy that we choose your hotel for our family visit. Thank you so much. Looking forward to returning.

We had a very nice stay at Hotel Stary. We found the staff to be informative, friendly, and helpful. The room was nice - 4 stars because it would've been nice to have 2 pillows without having to ask, and some type of hotpot/coffee set up in the room (we like our first cup before we have to see other people lol). But this is really splitting hairs because we were able to go to the bar and get a gorgeous...

A majestic hotel combining traditional influences with modern convenience. The room was very comfortable and the spa was divine. Loved the stay here at Hotel Stary, would happily come back the next time I‘m in Krakow.

Charming hotel in a beautiful location The hotel is right by the Florian Gate in the old town. The hotel looks great, and the rooms are nicely decorated and very clean. The staff are friendly and the restaurant in is great.

Excellent, charming hotel on old town. Neatly and beautifully decorated. Walking distance to everything. Comprehensive breakfast to die for. Staff are amazing. Olivia is a gem. It’s not a modern building, so expect old school beauty and elegance.

can not say enough about the front desk staff and how helpful they were - amazing location - cute hotel - very pleasant stay

Our stay at Hotel Polski Pod Bialym Orem for a week was excellent! The staff at the hotel was fantastic! The doorman and front desk gentleman were so helpful, friendly and knowledgeable. A+++ The hotel had a wonderful vintage atmosphere with well chosen artwork and artifacts. The breakfasts were so good with a large variety of food, definitely something for everyone, I looked forward to it each morning...

I love the surrounding area of the hotel, very pretty, clean and the hotel itself. Close walk to the square and lots of things to do near. Unfortunately our room was on the side of the hotel and found the street very noisy outside, not just the people/music but also the bin collections.

A little walk from the station, the hotel is located smack center at the entrance of the Old Town. I was pleasantly surprised at how beautifully room was decorated (later learnt that it models after artefacts in the museum next door!). I also strongly recommend the breakfast here. Genuinely some of the best I’ve had, every bite just a bomb of flavour. Dinner was great too! Moreover, for a seemingly...

Great location by the main square. An older hotel but the rooms were clean and service excellent.

Beautiful old hotel in an ideal location. Two minute walk to the main square , old town. ( this can be a little noisy at weekend but outwith the hotels control) Management and Staff go over and above to help their guests. We would highly recommend the Grand Hotel.

I brought my 8 year old niece for a weekend shopping trip. Grand is always safe. I must say that I found the butler and the man at the front desk to be very friendly. The hotel did not seem full and was very dark, both in the reception and restaurant. The room was clean and large, but only hot water in the shower and not in the sink. Since we had two nights here, I thought it should have been addressed...

Amazing historical place, in the heart of the Old town everything is walking distance, very nice and helpful staff!

Perfect! My first time visiting Kraków and it’s was absolutely fantastic. The hotel is virtually on the square and is on the doorstep to all central activities. Also wanted to mention I left my charger in a restaurant one night and didn’t realise till I was back at the hotel and realised the restaurant was shut at this point… The most amazing/friendly/helpful receptionist ever Justyna lent me her...

The hotel was nice and authentic, however very old and outdated

hotel pod roza located right center of old town which is very good to access anywhere in the city. daytime staffs are amazing. good service. nice rooms

Wonderful hotel in the heart of Old Town Krakow. Friendly, effective staff, and very good amenities. Will definetly stay there again

My Go-to Hotel for Krakow Always my favorite place to stay in Krakow. Impeccable services, excellent rooms, unbelievable spa.

Amazing hotel centrally located in Krakow Absolutely amazing service, everything from the dining, to check-in to the use of the SPA area. I am already looking forward to visit it again.

Excellent location, super convenient. Very clean rooms. A small coffee maker would be nice.

This is a great hotel. The staff are so friendly and the housekeeping is excellent. The only thing is the drain in the bathroom cannot keep up with the water coming down from the shower. If you had your shower on, more than 10 seconds, the whole bathroom would have been flooded. The handheld is the only option.

Exceptional breakfast, top-notch marble bathroom, acceptable views and excellent location.

10 points. A distinctive old hotel with some facilities renovated. Conveniently located with supermarkets nearby.

The hotel is very unique, close to the road, not noisy It is just a bit old and smells a bit It is also very convenient to walk to the surrounding markets The price-performance ratio is very good! Worth a thumbs up👍

Great location! Located next to Krakow Old Town Square, right outside are cobblestone streets and Renaissance buildings. The room is small but has an Eastern European feel, with solid wood furniture and vintage chandeliers. The apple pie and smoked sausage for breakfast are very authentic, and the rooftop terrace overlooks the spire of the Church of Our Lady. The waiter will enthusiastically recommend...

Lovely breakfast. Good bed but a bit thin hard duvet. Very nice location close to tram. It could also have been heated in the bathroom floor, it gets cold when there are tiles. Professional and nice people at the reception.

We had a lovely time in the Hotel Francuski. A very comfortable and clean hotel. The staff were all so friendly and would do anything to help. Will definitely be back.

Absolutely excellent stay. Friendly staff, good food, comfy and clean room . Used the spa one morning and had massages- well worth it!! Lovely walk into centre- about 20 mins to the castle. A really good find

Good location, comfortable beds, and a great selection of breakfast

Very good place to stay at Very good location,spacious and clean room. Easy to get by foot to every tourist attraction in the city.

Lovely staff, clean rooms. Beds were a bit uncomfortable, but that's a personal preference. Spa available, but we didn't have time to use the facility. Overall position of the hotel is beautiful. Slightly out the way of town but near the river which provides a lovely walk into the town. Near wawel castle.

We have recently stayed in this amazing hotel. This is a very lovely hotel,located on the Vistula river bank ,has an amazing view of the rivwr from tehir Vanila restaurant. They had excellent selection of breakfast items with a great quality of coffee. All the staff was very helpful including Justin and Piotr.They have a kids play area which my little one loved most ❤️

Like other comments: the parking situation is laughable for a “5-star hotel” We arrived on the 31st and the lady at the counter was very dismissive of our parking needs (basically asking us to deal with it ourselves) and unknowledgeable on nearby parking options The gym is extremely small so don’t bother The room is nice and spacious though So yea, bad service overall, we had to spend 30mins looking...

A great hotel to stay in at in Krakow. It was coumfatable and relaxed with a very impressive buffet breakfast included. The staff could do enough for us.

Beautiful hotel just outside of the city centre in a nice residential area. Beds were comfy, slippers, dressing gowns and all the amenities you'd expect from a 5* hotel. Staff were really helpful, they assisted us in booking tours and taxis. The restaurant served delicious meals and the breakfast selection was very impressive. Prices were really reasonable. 3 course dinner for 2 with wine was about...

Very good hotel, the glass-roofed restaurant is particularly outstanding

Was pleasant stay, rooms good design and clean. Breakfast good, tasty and various choices.

Small hotel. Very friendly, helpful staff. Loads of character and spotlessly clean and maintained. Lovely conservatory restaurant. Excellent continental type breakfast but also hot egg and bacon. Very fresh food of a much higher standard than I expected at a hotel in this price bracket. Only criticism is that there is no bar or communal area to relax unless in the restaurant. Would definitely stay...

Excellent service. Sober decoration with class. Very good breakfast and dinner. Quality and friendliness. Very good service

Stayed at H15 Palace just after New Years with my partner for a few nights. An absolutely stunning hotel with stunning interior and the friendliest, most helpful staff. We were greeted on arrival with a glass of sparkling wine and helped out of the taxi with our bags. The staff on reception were very thorough and explained times for breakfast, where to find the spa etc. We had breakfast included with...

Very nice place to stay in Krakow. Highly recommend for business to vacations. Great rooms and great service by any standards. It is very close to everything downtown you want to see. One issue we have discovered was Uber cannot come to the hotel due to some local restrictions. They could drop you off but cannot come to pick you up.

Beautifully designed, combination of old world and mid century modern creating a great atmosphere. Bravo to the architect! The staff was highly professional, accommodating and friendly …. I spent one week there and will make this my stay next time I am in town.

After coming directly from Montreal to Milan and then Paris we ended up in Krakow at H15 Palace and it perfect from the moment we arrived. This is a world class hotel that made our previous destinations/hotels look like amateurs. Beautiful historic facility that is well decorated, exceptionally fusing old and modern. Large beautiful, well decorated high tech rooms, incredible lobby, and breathtaking...

A new, five-star hotel in the heart of Krakow, a few steps from the Main Square. Top-level service, very nice and helpful. Very spacious and modern rooms, beautifully decorated. I recommend it to anyone who wants to spend time in luxury.

There is nothing to complain at all! Beautiful design hotel, with spacious rooms! Everything is perfectly clean. Hotel pool is wonderful place to chill! Tasty and generous breakfast. Friendly and willing stuff. Absolutely recommended!!! Thank you guys.

I absolutely loved the location of thí hotel, easily a 10/10. Only about 500 meters to Rynek Square, 5 minutes to the main train station, metro, and Galeria Krakowska. Right across the street are KFC, Starbucks, and many shops and restaurants, making everything incredibly convenient. The hotel is clean, modern, and well designed. The bed was large and comfortable, hot water and heating were strong...

Excellent modern luxurious hotel. The spa was a treat. The breakfast experience was one of the best I have had. The staff were very friendly and helpful. It is very central; close to all of the sites and main square.

Perfect location for a first time exploration of Krakow, felt safe and within walking distance of everything we needed and wanted to see. Hotel itself is well maintained, looks nice, clean, white, echoes. Was held back by inconsistent service by the staff towards us vs other guests, they didn't offer to help with bags, room had a disappointing view, and way up in the roof, thought £186 a night warranted...

One of the best hotels in Krakow old town. Everything was perfect and of course I recommend this hotel 100% . Price is very reliable.

Rooms were very nice; however, the bathroom is very loud/echoes with no counter space. Didn’t need much besides additional bottles of water and the occasional taxi- but when I did, the front desk folks were competent and helpful. The location is superb- near Florian’s Gate and just a quick walk from market square with St Mary’s Basilica. Loved the location. The parks in Krakow are amazing, and this...

Best location, great room space, great sevice.

A beautiful hotel with a lot of charm: rooms are splendid and staff very professional and customer-friendly

It was very beautiful and luxuriously decorated.

The building, staff and facilities are all brilliant. Couldn’t rate high enough.

Beautiful hotel, 10 minutes walk into town centre, hotel staff very friendly and helpful, breakfast had excellent variety but didn’t use the restaurant in the evening as we were usually out, if we ever come back to Krakow, would not hesitate to book here again (we had deluxe king room- was not disappointed)

A lovely hidden gem outside of the old town, near the river yet only 10 minutes walk into the old town. Everywhere in Krakow is accessible with superb transport links so being slightly out of the old town suited us well. Everyone in the hotel is lovely and can't do enough for you. Rooms are perfect, quiet, well appointed. Special thanks to Aneta and the team who looked after us at breakfast and helped...

An interesting place with elegant design, worth visiting when in Krakow!

Lovely peaceful with great pool and spa facilities. Very clean and comfortable, everything you’d want for a relaxing week

Loved our amazing historic king suite at reasonable cost. Walk 5-10 minutes to Wawel Castle grounds or to the beautiful and massive square for a horse and carriage. One of the nicest European hotels ever and we’ve been to the best. Love the dry sauna and little pool downstairs to refresh.

Really lovely hotel, so convinient for old town and what I wanted to see. Pool and spa are lovely too as is the roof top terrace. Staff are great and were really helpful in helping me make the most of my trip. Would highlt recommend

Wonderful reception staff both day and night. I was always greeted when enteribg the hotel. The building is beautiful and the roof terrace is a haven. Only thing pulling the wxperience down was that after a super long day I was looking forward to room service but despite the menu on the room stating it was available until 23.00, when I called at 20.55 I was told there was no food, only drinks. Also...

Hotel is beuatifully designed and well maintained, staff helpful and courteous. Location is perfect, next to Wavel and market. We did not have breakfast, so cannot comment. The only downside - Restaurant is highly priced for a restricted menu of over-the top fancy menu which was not disappointing.

Great location in the old, historic part of town. Classic, historic hotel with underground pool and sauna. Wonderful breakfast. Highly recommend this hotel.

Impeccable hotel. Excellent service. Very good location. Delicious and hearty breakfast

Really lovely experience in Gródek Hotel. Everything was clean and service was fantastic, outside the hotel feels very nice as it is just a few min walk to the city centre. The receptionist was very helpful! The staff are always attentive and willing to help. They also have a very cosy bar downstairs and feels almost very exclusive. They also have a lovely terrace upstairs. Very nice for couples...

Love this hotel - quaint and full of history. Such a beautiful place to stay in Krakow and so close to everything you need to see and explore!

This hotel is in a great location which is only thing worth 5 * about this hotel. In general this is a good 3* hotel rather than a 5* due to following: Rooms are very small with a super small bed. Curtains does not shield from outside light. Also rooms are not sound proof so you can hear all street noise even on third floor. The AC in the room was not working which is a must in hot weather. Reception...

Brilliant hotel in a great location, just a few minutes walk from the station and local attractions. Our room was absolutely amazing, historical furniture and decor, beautiful wallpaper, great facilities. The bed was a pleasure to sleep on, great, firm mattress, comfortable pillows and duvet. The room was well conditioned. The breakfast was delicious and the staff were helpful and kind and spoke English...

Very beautiful hotel near the city centre. We stayed 4 night here and we were really satisfied. Highly recommended!

Stayed in the balcony room with a view of the square it was a magnificent and beautiful room. The service was flawless, the staff were polite and helpful at all times. And our needs were attended to with haste. I could not recommend this place more, if I had the funds I'd happily live there.

Beautiful, quiet hotel, right on the square. We stayed for 5 days on honeymoon and couldn't have asked for a nicer hotel. Staff are friendly and attentive, the restaurant is lovely and the bar has a nice little selection of single malt whiskies to savour whilst indulging in people watching in the square. My wife also recommends the masseuse, very thorough lady performed the massage and sent my wife...

Great location, friendly staff. Enjoyable stay, center of the Market Square but very quiet. A boutique hotel located in a 1514 circa building. A lot of great atmosphere. This is not a 5-star Dubai hotel, with comforts or accommodations, but I would recommend it.

We just stayed 8 nights in Polish 5 star hotels, including 4 nights at this hotel. Polish 5 star properties would probably be 4-4.5 star in Western Europe. This hotel is smack in the middle of an extremely touristy area. We didn’t like it at all but other people might actually prefer it. The first hotel I encountered that had no umbrellas and it rained for two days. Overall we would not stay here again...

Beautiful hotel in prme location. Well appointed rooms. Friendly staff

Staff went above and beyond. Every detail every question answered. They followed up with us throughout our stay and we will definitely be returning hopefully to that same presidential suite with the balcony. The Bonerowski made us the happiest couple while in Krakow with their sincere hospitality. Everyone there should get a raise. Love it.