4 star hotels in Krakow

The good: -The hotel is located in the heart of Krakow. -The staff are helpful and speak English. The bad: -The first room on arrival was in the attic with small windows and mold in the shower. Upon request the room was changed, but the original room was far cry from what was advertised. -The tram (they mention this and provide earplugs) is a bit more noticeable than you would expect. - There was...

A great hotel for the price and in a fabulous location. We try and stay in places within walking distance from the places to see, the problem often is you either pay a lot or have a crummy hotel this is neither. I wouldn't think twice about staying here again.

This place is that nice I though I'd do a review before we leave as it is that nice,great service very friendly and helpful staff,if you like history and a very clean place to stay,you can't go wrong with hotel Santi,we were lucky enough to get room 107,which we are still in,👌👌

Stayed here the weekend of 1st March. Everything about this hotel is wonderful. Staff can not do enough for you, rooms are beautiful, clean and spacious. Breakfast is delicious and has many options from cooked breakfast to cereal. Location is amazing and exactly what you want in a city. I fell in love with this hotel and will be back. Thank you for a wonderful stay.

Lovely hotel. Room was very spacious and was in a brilliant location to get to everything. The staff were welcoming and friendly. They even let us borrow a plug adapter. The hotel is very clean and reception is 24 hours. Lovely place to stay would absolutely recommend!

The hotel in the very center of a city with short walking distance to the main sightseeing and restaurants. Hotel has it's own parking place, so there will be no difficulties with that if you travel by car. Personal is very kind and definitely knows what hospitality and good customer service means.

I really enjoyed my stay at Mercure. It is not close to the centre but it is close to the Offices in the new area of town and you can still walk to the centre in about 30-40mins or take a quick bolt car. The free gym is a nice bonus and I didn't fid it too busy even during the "busy times". The restaurant and breakfast seems a bit overpriced compared to the Krakow standards and the quality of food...

Me and my family totally loved the place, it’s modern set up, loft kind of look, design, comfort and vibe. Staff was very friendly, warm and smiley, and highly professional overall, that is quite exceptional in Poland I would say. The junior suit os awesome choice for a family with kinds, 2 floors give space and most privacy feasible in one common space. The bars and restaurants sharing the same space...

Good location, service, rooms, breakfast, swimming pool. Actually one of the best Mercures I have stayed in.

The hotel is very well located and has stunning design. However, usability of the hotel is very poor as well as it feels low quality as well as not well maintained. For example, in a room with bathtube there is no mount for a shower handle so basically you cannot have a shower, only bath. The shower furniture is very cheap and already broken hence malfunctioning. Or another example - there is no ironing...

Mercure Hotel was absolutely amazing. Rooms were spacious, clean and completely new. Kids friendly, great staff. Only negative thing(not hotel related) Fact that we booked large room for 2 adults and 1 child(8 years old) and that we were informed that we can sleep all in one bed or for additional cost can have a extra bed for our daughter. This seems to be some new trend with Booking so be carefull...

I’m on the bit more expensive side when it comes to Poland. But their service and rooms are great. The facilities here are really good as well with possibility for swimming and spa. Also, a lot of good restaurants in first floor including breakfast buffet at one of the restaurants.

I recently had the pleasure of staying at this charming hotel, and I must say, it exceeded my expectations in every way. One of the highlights of my stay was the delicious breakfast offered each morning. The variety and quality of the food were outstanding, with options to satisfy every palate. It was the perfect way to start each day. The staff at the hotel were exceptionally kind and accommodating...

Beautiful rooms, excellent location, delicious breakfast and friendly staff. I would definitely recommend this hotel to anyone heading to Krakow.

Excellent hotel. Very good located just outside the old city, in walking distance to main attractions. Cosy and cleanrooms. Very good breakfast, with wide selection of food. Staff is welcoming and assisting. Highly recommended

This is a lovely small boutique hotel in a great, quiet location next to Wawel Castle. A 5 minute walk from the airport bus station and situated on the park. The buffet breakfast was lovely. Bar area was also nice. Rooms were nice and very clean. Worth paying the extra for a superior room. Walkable to the town and felt very safe.

Amazing service, rooms and location. The bar next to reception has an extensive drinks menu and the team provide excellent cocktails at a good price. We used the hotel bar often as it was generally quiet and good value.

Excellent facility,well situated for the castle and main square. Very tidy lovely spacious room, excellent selection for buffet breakfast, fantastic staff on reception very welcoming helpful and informative. Well worth a visit would definitely stay again.

We stayed here in a twin room for 4 nights and very much enjoyed it. The staff was exceptionally kind and accommodating. The hotel’s location is very close to the river and the old town is only a few minutes walking distance. Also had dinner at the restaurant once and the food was excellent! Highly Recommend staying here.

The location of the hotel was absolutely perfect around 20 minutes from the airport and walking distance into town. The staff were the nicest people and super helpful nothing was too much for them. The beds were massive and the comfiest beds we have slept in. The TV for it too work you had to have a laptop to plug in which we didn't. My little boy loved the kids play area and my teenage Son loved the...

We really enjoyed our stay and the kids loved it too. We ate at the restaurant and the food was lovely as was the breakfast. The selection was plenty and the fresh juice was a hit! The pool, sauna and gym were amazing and the massage I had was great too. We would definitely stay again in the future.

The best place to stay in Krakow. Good dining and very helpful workers. All welcoming and accommodating. I love the play place for kids right beside the dining area. Parents can eat and lounge while the kids play. Super fantastic 🔥🥰

It's 4.5 out of 5 to be honest. There are many prose and cons for this hotel : Pros : - Pool (or the main reason for arguing with our kids regarding what time we will get back to the hotel). The water temp. was too cold for me , but the kids didn't care . - Breakfast food was pretty good and varied , though missing some classics like bacon. Lots of drink options and nice variety of sweets to choose...

Great location 15m stroll along the river into the old town and main square. short walk to the number 20 tram to the Jewish quarter / its walkable too. Excellent rooms, pool and jacuzzi, whole hotel smells amaizing. Close to.local bar, cafes and supermarket for supplies. Highly recommended, will stay here again

I have stayed at the Mercure Krakow Stare Miasto several times because it is in an excellent location just opposite the huge Galeria Krakow shopping mall, 5 minutes' walk from the railway station and about a 15 minutes' walk from the Old Town. The no. 3 tram just outside takes you to Kazimierz the historical and popular old Jewish quarter. I had a Privilege room with all amenities which was kept clean...

Spent four nights here this week. Location is truly excellent, close to station, shopping and only ten minutes walk from the beauty of the old town. So easy to get to station to visit the further afield sites such as the salt mines. Our room was a little compact but very clean, comfortable bed and lovely shower. Excellent AC too as it was super hot. Housekeeping were attentive and reliable. I have...

Excellent service! Big thank you to Daria and Martin for their great help and friendliness. The hotel is very well decorated and the rooms are clean. Delicious breakfast! Can’t think of anything to improve:)

The hotel lobby was spectacular. The room looked clean and was air conditioned - not too spacious but nicely decorated. But the towels and toilet paper (made from recycled paper, I believe) were very rough and cheap looking. The shower had 2 options - handheld or fixed - which was great, and I hadn't seen this before anywhere else. There was a recycling bin in the room, but labels for each section...

We found the perfect hotel in Krakow!❤️ This is an extraordinary hotel in the center of Krakow. Stylish, cozy, with excellent staff. I would especially like to note the restaurant's extremely delicious cuisine and the impeccable service of the waiters, especially Wojtek. This is the fourth time we've stopped here and we never cease to be amazed at how harmonious everything is here. Thank you very much...

Wonderful stay - received a very warm welcome and all staff were happy to help out with my queries. The beds are so comfortable and the location is perfect!! Opposite the shopping centre, short walk to the Old Town and convenient links to the train station for travelling to and from the airport. Highly recommend!

Wonderful hotel with very patient and kind staff. The breakfast each day was delicious. Multiple tram stations nearby. A stunning market just right at the front door wirh many amazing restaurants and pubs. Very easy to travel to the main bus/train station or walk to the centre. They let me store my luggage there before and after check in/out

We had a really pleasant stay at this hotel, it’s quite newly renovated and everything was fine. The head in my shower was slightly damaged, it didn’t spoil my experience, but is something that needs to be spotted by the hotel staff and rectified. There was a bit of building work taking place during our stay and some early disruption from clearing and deliveries, which, in all honesty is well out...

Nice hotel in the jewish getto. well soundproofed rooms, great location. We had breakfast once: nothing exceptional for a 4 star. Not very active staff, many dirty tables when we arrived in the room and very little variety of products. from a 4 star you expect much more! The two girls on staff did not replace the finished food. It’s a pity!

I recently stayed at this hotel and had a mostly pleasant experience. The location is fantastic—right on the main square in Kazimierz. The reception staff were very welcoming and accommodating. My room was spacious, nicely decorated, and had large windows that let in plenty of natural light. The bed was incredibly comfortable. However, there were a couple of drawbacks. The air conditioning unit in...

Stayed at the hotel for three nights in August. I need to sing the highest praises for the hotel's beds. We prefer a soft matress and this hotel had just that. Felt like we were sleeping on a cloud everynight and the bedding was extreamly soft. Often you have hotel sheets that are overstarched but not here. The resturant onsite is fantastic as well with a mix of fusion cusine, heavily leaning on Spanish...

They recommend you expensive parking option. Near by we got better price. Hotel has multiple coffee machines, but they don’t work or work incredibly slow. Made me mad every morning having to deal with that. Hotel has slow elevator, but anyway, to get to room you need to climb stairs. Was uncomfortable to my 75 year aunt and with our luggages.

Nice hotel, they made us veggie breakfast boxes when we were on a guided tour that left at 5:50am. Breakfast is good for veggies too.. They serve prosecco at breakfast, which seemed odd, but when in Rome...

Such a wonderful hotel hidden down a side street... The place is clean, airy, bright & the staff are wonderful, friendly & happy to help. From the first day the staff helped us out with a number of things, from helping us find the best place for a coffee, to booking an evening table for a meal, to arranging a tour for us, there was nothing they couldn't do to help. The breakfast in the morning was...

What a gem. One of the most service minded Hotels I've ever stayed at. Greeted at the door when we arrived, luggage delivered to our rooms, rooms were cleaned to perfection. Smiles wherever your turn, absolutely all staff members that we met went above and beyond for us to have a pleasant stay. Restaurant was very nice, I recommend the shrimp and chorizo in white wine sauce. We had to wait for our...

This is our 2nd visit to this hotel, on arrival we were greeted at the desk and given a free room upgrade for being a repeat customer. The room was spacious, comfortable sleep and cleaned every day. The hotel is close to the center of Krakow and a short walk to the tram stops Overall a great stay. Can't wait to come back.

We loved it here! It was in between the Old Town and Kazimierz, so very convenient and accessible by foot or tram. The food was lovely, especially the breakfast which had so many options- all delicious! The room was comfortable, great bed and they gave me a firmer pillow on request. Bathroom super clean and had everything we needed. All the staff we encountered were friendly and helpful and if we...

Everything about this hotel was good! The rooms are nice and comfortable. The service provided was fast and really professional. The location is in the Kazimierz area but it’s not far from the old town. You could basically walk everywhere according to us. I would stay at this hotel again if I returned to Krakow.

Modern, clean and beautiful hotel in a great location. Spacious room, great view from our room and comfortable beds. Kids play area, green space, friendly and very helpful staffs. We were offered a late checkout at no extra cost as our flights was later in the evening. They also keep our luggage safely. Plenty of options at breakfast and we really enjoyed having dinner in the the restaurant, it was...

Here’s an enhanced version with a bit more polish and flow: --- **Great Hotel with a Few Minor Flaws** This hotel has many strong points, starting with its location—it's not in the busy city center, but there are two buses right outside that take you to Wawel in just 10 minutes (driving takes longer, so no need to bother with a car!). The parking is spacious and convenient, with an extra fee that...

General cleanliness is good, room size and usability and equipment are very good, the view is open area and beautiful, having coffee and tea set up in the room is great (free), there is also a cold water (sparkling water if desired) machine on the floor which is very kind. The staffs was calm and fast.

This was our 4th stay in this hotel. I think this tells you everything. High quality with the best price/value rate! Nice staff, very clean - thanks to the housekeeping Team! Just one negative: the gym had more equipment earlier...

I don't stay at the hotel, but I'm partaking in a conference there, and I'm really impressed by the service of the staff and the quality of the facilities we're using! It's a high standard with friendly service-minded staff, and everything goes so smoothly because of the well organized hotel! Well done!♥️👍🏼👍🏼🤩

good for families - the pool is nice (gym was tiny and half of the equipment wasnt working), there is a kids play area with lego, blocks, books, busy boards. the breakfast was really good. would stay again.

I had a really nice stay with a really welcoming staff and Hotel bar.

(+) Very tasty breakfast. Vast room. Espresso in the bar is amazing. (-) Lights above the bed are positioned uncomfortable

Good hotel. Clean and spacious rooms. Friendly staff. Breakfast assortment could've been better as for a 4-star hotel, but overall it is OK. Free parking on place is a big plus. Wi-Fi connection is a bit unstable.

Great place. Clean, comfortable, delicious Breakfast

Little small room, but very nice. Breakfast was full and tasty. I had luttle problem with bar. When you want order something, you was wating sometimes 10 minutes to comming some person

Beds were uncomfortable but were satisfactory, Breakfast was really dissapointing as all of the hot food was cold and the cold food was warm. The hotel isn't in town but taxis are cheap. There isn't a safe either but it's a nice hotel. If I visit Krakow again I'll stay closer to the city centre.

Chilled and relaxing atmosphere. Food was lovely, especially the duck with black lentils

The view was a little disappointing, but everything else was GREAT. Delicious food (Ribs, Pasta, Beer), good service, nice decor. We were looking for a place with a full view of the river. This has a partial view.

I'm a big fan of caesar salad so I chose this dish. It's very good but the portion is ridiculously small (4 little bits of chicken and 2 grams of salad) and the price is ridiculously high. I would like to try the shrimp dish but I'm scared of the size. The leak soup is delish as well as the basque cheesecake (but again so small) and service very good!

Beautiful place with tasty cuisine. The atmosphere is great, the service is rather fast. The food is tasty, we enjoyed everything!

Very good for Krakow food in a pleasant setting.

burger was phenomenal and I don’t think I can have hot chocolate again because I will always compare it to this one

Excellent service. Tasty, but a bit pricey. Although it is no wonder the restaurant at the hotel, as is always the case. The staff is friendly. In General, all of it. The beer is tasty)))

Great hotel... will Definitely recommend it to my friends...

The best food in the whole of Kraków, and maybe the best burgers in the whole of Poland The staff were really helpful and welcoming and even helped us decided get where to go in Kraków to take some amazing sight seeing photos. Highly recommend would definitely eat here again if we were in the Kraków, Poland area again.

A really superb hotel rooms excellent food great staff so friendly. Would recommend to anyone.

A really great hotel with plenty of facilities. Beds are comfy, chairs are comfy. Air conditioning works. Nice and quiet for a central city hotel. Breakfast is lovely as is Dinner. Staff are polite. Only downside is a lack of a lift and is a pain when you have to walk up several flight of stairs to get to your bedroom. Also steps leading into reception. May not be ideal for disabled people. Overall...

A colleague and I recently stayed at this hotel for two nights whilst on a business trip. Upon arrival to the hotel we were greeted with smiles and a professional quick service. Within 5 minutes we were shown to our room. The rooms themselves are very spacious and modern and the beds are nice and comfortable. They were also in immaculate condition, not a spot of dust or sign of use anywhere in the...

Very nice and modern hotel close to city center. Rooms are quiet and super-tidy. Beds are comfy but rather soft. Breakfast consists of standard, but very good selection of food ??. Staff is quick and professional. Recommended ⭐️?

Great hotel, friendly staff and very clean room. The breakfast was tasty with many options! 5 minutes walk from the historic city centre. Ask for a street view room

Very cozy and clean hotel.In a good location ,10 minutes walk to the city market.

Nice hotel great breakfast, lovely rooms, nothing to much of a hassle to make your stay the best

Hotel a good 15 minute walk to the centre although it is close to the Jewish quarter. Wouldn't recommend room 101 as it on the main road and tram line. Breakfast is good if you get there early.

Love this place. Clean & classy. Basic and beautifully. Kind and helpful staff (Rajesh T felt like a personal concierge). Everyone happy to help. Fantastic breakfast with everything you can imagine on the buffet. And some people were ordering omelettes from Kasia who kept the buffet full and attractive and tended to every need. I loved the way they scramble the eggs keeping them moist. They also had...

Liked the hotel very much. Great location, clean, rooms are good, food is a bit repetitive every day but tasty. Polite and responsive staff. I recommend without hesitation

Loved this hotel! Food 6 out of 5. the room is not very bad. in short, I advise

Great hotel! Clean, the food is tasty, and the workers are kind. You should stay there on your visit in Krakov.

Location close to quattro buildings, walking distance. Service is awesome, especially Karolina is always there to help.

They have low preasurre of water in the showers. And Wi-Fi sux.

We were invited for baptism celebration and the food was very tasty. They had perfect place to have music, dancing, separate space for kids. We enjoyed the party very much.

The hotel looks nice and all was clean, unfortunately we stayed at Saturday and as there are hotel weddings and we were given a room on the side above the wedding hall, we couldn't sleep without earplugs Also, we stayed with a dog, as hotel is pet-friendly 🙂

I stayed here with my wife and two girls aged 5 and 7 and we had a nice time, we booked into a family room so we were given adjoining rooms with good and clean facilities. The hotel staff were all very friendly and helpful with anything we needed like check in and getting wrist bands for free access to the park play area next to the hotel. The location is a bit out of the city centre and about a...

Mixed feelings! The hotel is pretty good looking, with spaceous clean rooms and the breakfast was nice. Good connection with the city center (bus 152 or 502). Unfortunately the compliments stop here: the windows aren't properly sealed so you get a nice cold breeze over your head :) and I also had the feeling that the heating wasn't working properly Water pressure in the sink and shower were weak, especially...

Nice hotel with many facilities, convenient location for travellers by car

Good stay, friendly staff, comfortable room, no fridge in the room – it’s a cooler The room was a bit on a small side, so it was a tight fit for three people and their luggage. However, the beds, mattresses, bedsheets, and pillows were comfortable. The bathroom was small as well. Everything was very clean. There is no refrigerator in the room, what they have is what they call a mini bar, it is basically...

The hotel may not have the best views of the city, however, it is a great place to stay and rest. For each meal, one could choose between numerous types of delicious food. One thing that may be improved is the availability of food for vegans - almost no proteins of plants' origin. The rooms were nice and the swimming pool enjoyable. The access to Wi-Fi was great. I am overall satisfied with the stay

Let's get something clear right out of the gate, this hotel is generally filled with families who come here because it is advertised as "child-friendly" and that brings with it a certain sense of what to expect. Plug sockets with covers in them, some way to secure the door so that they can't go wandering in the night, cables kept out of reach, suitable sleeping arrangements for them. Here, you will...

Very efficient staff. Amazing choice for breakfast. Bed was comfortable and shower was great.

Nice hotel in city suburbs, easy accesible. airport just 20 minutes away, but still close to the city center. Bus stop near as well as tram station. Clean rooms, good breakfast. Nice staff in reception. Good parking right in front of the hotel.

Fabulous hotel situated in the centre of Krakow. Despite it being in such a busy area, our room was very quiet. Breakfast superb too.. scrambled eggs to die for. We could not complain about a single thing. If we do get back to Krakow in the future, we will definitely stay here again. Keep doing what you do so well. All of the hotel staff were charming, happy and helpful. Dziękuję !

Incredible hotel. Staff is fantastic! They were so helpful! Gave recommendations on places to visit, restaurants and activities! The room was amazing. Clean, quiet and so big! We visited 5 different cities in Poland and this was our favourite hotel, by far. It’s located on a Main Street to the old town square. The street is walking only. Restaurants and bars right outside. Walking distance to wawel...

Great central location in Old town. Lovely clean hotel. What makes this hotel special is the staff, they all spoke excellent English and were so polite and helpful. I found Krakov to be a beautiful city will definitely go there again for a longer visit, and this is the hotel I'd choose.

Absolutely brilliant hotel. Fantastic location based right in the middle of a 5 minute walk to the old town square or go walk for 5 minutes the other way and you are in the Jewish quarter. The castle is literally 2 minutes around the corner. Check in/check out was easy and pleasant and the staff were all polite and friendly. The breakfast had plenty of choice with the option of adding freshly cooked...

Great hotel.. located in the old Town area. The room was spacious and the bed was really comfortable. The bathroom had a roomy shower and good sized towels. Breakfast had a wide variety of good.. to include fresh made scrambled eggs. There are many restaurants within a 5 minute walk and the Wawel Castle is less than 10 minute walk. Really great stay.

HIGH QUALITY LOCATION ++ more to follow Over 5.000 clicks on the pictures

If you're looking for the best view of Kraków's Main Square (Rynek Główny), I strongly recommend to make a reservation in Hotel Wentzl. The location is excellent, and although the square is busy until late night, the room itself was fairly quiet. The room is spacious, and has everything you need even for a longer stay, including a very comfortable bed. Staff was friendly, and breakfast fine. Just a...

I would give bonus stars for the location if i could. Super location and an amazing room overlooking the square. full recommendation.

I stayed here 2/2023 and everything was immaculate. Very polite staff, super nice room with an outstanding view of the old town square!

A truly unbelievable location, right on the square, and if you get one of the Suites on the 4th floor, you get your own small balcony you can look down into it from. The rooms are exceptional, some modern, some traditional. Overall, a great base to explore from, with friendly staff and at a very good price. Highly recommended.

Excellent hotel in the centre of Krakow. Walking distance to all places in old town. 2mins to tram. 20mis to bus and train station.. ..Very clean rooms. Nicely decorated and Very friendly staff. Would stay again

Simply amazing 👏 😍 ❤