4 star hotels in Krakow

I really enjoyed my stay at the Mercure Kraków Old Town. The location is super convenient just a few minutes from the main train station and within walking distance to the Old Town, so it was easy to get everywhere. The room was clean and modern, with a comfortable bed that made it easy to relax after a long day. I also appreciated how quiet it was. Breakfast was very good, with lots of fresh options...

Hotel Mercure Krakow Stare Miasto is well located in the city, just opposite the mall, good connected with train station, coach terminal and tram. It is just 10 min to the old town. The stay in Hotel Mercure Krakow Stare Miasto was nice with big room. Front Service is great with good check in / check out experience. Didn't dine in the hotel, however, the restaurant environment is great and comfortable

Very nice hotel in the old town. Friendly staff, nice lobby, and nice rooms. The check in and check out process were super simple. The rooms were also very nicely designed. They have a tasty restaurant in the lobby and the breakfast was great. It’s located almost directly across from the railway station. So if you’re traveling by train, it’s very convenient.

Beautifully and smartly decorated. Very friendly staff, especially our waiter Dior and his manager. They made our stay extra special. As an English-speaking tourist, their fluent English and friendly greetings were much appreciated. Food and wine was top notch. Terrific location, walking distance to so many sights. Krakow is wonderful and a stay here will add to the experience.

I loved my stay here! Fantastic bed and superior service. Kings the waitress was thoughtful and pleasant- all the front desk staff I spoke with were just happy as well. The food - breakfast buffet and dinners were convenient and excellent. We have an office nearby- I hope to be back again and again, perhaps even bring my wife along next time. & so convenient next to the mall with train platforms to...

Location was perfect , highly recommend. Rooms were spotless, lovely and modern. The shower I miss already . Staff were very friendly and nothing was a bother .  Will definitely visit Poland again and 100% will stay at this hotel.

Lovely room in a great area, service was excellent. I would definitely go back.

Will visit there again perfect hotel.

Great hotel, great location. Great to come home from a busy day to the spa area. Very clean.

Very nice room service for breakfast🥐🥖🍊

Huge and clean room. Free coffee machine in the lobby. Reasonable price.

The breakfast was the best , highly recommended! If you would chose this hotel because of the swimming pool - not recommended at all , full and the working time isn’t convenient , location is great , trams are close

Good hotel, a little far from the Old Town and main attractions but there is a bus stop next to the hotel.

Great location and friendly staff.

it is one business , which the general feeling is Ok, maybe it will be next time selection

I live on the ninth floor. The room is quite old, the air conditioning is inadequate, and the elevator queues are slow.

Lovely hotel with great restaurant and bar. Very friendly and helpful staff too. I def recommend.

Same like all Novotel chair, big room, good facilities, we liked swimming pool and gym

Very nice, very friendly, nice view and convenient to every spots

Hotel has excellent location, near the river, train station, tram stations. We enjoyed walking in the morning near the river, then accros the bridges to the Kazimirec or the mearest tram station to old town. Breakfast is very tasty and rich, we loved it, lunch was very good also. French fries is very special and simply great, my son loved it. Staff is very kind and helpful. Rooms are clean, we got...

Breakfasts are delicious, service is nice, the pool and jacuzzi also create a nice atmosphere, everything is fine 👍

All perfect, nice pool with city view

Chilled and relaxing atmosphere. Food was lovely, especially the duck with black lentils

The transportation is quite convenient. You can take the SKA1 directly from KRK Airport to Krakow Zablocie. You can also walk there by following the navigation. The environment is good, the breakfast and fruit are also good. The gym on the 6th floor is open from 7 am to 10 pm. You can also take the SKA1 to the Salt Mine. It takes about 20 minutes to walk to the Old Town Square. Wawel Castle takes a...

Convenient location in an neighborhood with many offers. The old town is just 20.min walk away but also served by the frequent tram. Nice hotel, good breakfast, decent bar-restaurant downstairs as well.

Amazing hotel. If we ever come back to Krakow we will stay at this hotel again. The only bad thing was that we had to go home. 🤣 Amazing location, the tram/bus stop is in front of the hotel. It is a walkable distance from the main square. They offer help with some tours organization. Staff is polite, kind, professional. Our rating is 100000 out of 10. One of the best hotels we stayed at.

Everybody is very polite, cleaning lady is very kind, second day of our stay they gave us all new towels and made the bed even if we didn't told them. Breakfast is perfect, a lot of food, everything fresh and delicious. Very good selection. Rooms are very clean and warm. Reception personnel is very polite and professional. Hotel is located very near town center so you are very close to everything....

Very nice, it's just a pity that guests from other countries can't keep quiet at night and make a lot of noise... other than that, I highly recommend the hotel

Very clean, comfortable beds, super buffet breakfasts, good location plenty of local restaurants within 10 mins walk including Plac Nowy food area. About 15 - 20 mins stroll to the main square, a little less to Oskar Schindlers Enamel Factory Museum. We had a room at the rear of the hotel and it was very quiet but apparently it can be a bit noisy on the street side. Would recommend this hotel and would...

Had the best stay! The staffs were very nice and friendly. I was surprised of how great the hotel was for such an affordable price. Room was very clean and check in / out went very smoothly. Love how there’s a tram stop right outside the door and the hotel is located near convenience store and nice cafes / restaurant

Everthing was excellent. We loved the 2 night stay here. There could be water dispensers at the xommon places like in Doubletree Hilton WROCLAW. THANKS FOR EVERYTHING.

The guy behind the reception desk was lovely. They give cookies to their guests also.

great!!! the stuff was extremely friendly and the pool area was excellent!!!

Great sauna and nice swimming pool, fabulous breakfast, cosy rooms

Thank you for such a lovely and comfy stay with the outstanding service from the receptionists to the maids, the chefs, the staff, and the mechanic. All my needs and wants fully served perfectly. See you my second home in Krakow❤️❤️❤️

Doubletree, Krakow is excellent. The Polish staff are professional and efficient. It's a tram away from the Old Town (reviewers complaining of the distance are either ignorant, lazy, or entitled). You can actually take a tram from two stops, which can get you pretty much to the major tourist areas such as Wawel Castle or even Podgorze where the Krakus Mound is located. Hilton includes a sauna, a 2...

The hotel is decent for its price. However, it's quite a distance from Krakow's Old Town. The breakfast is excellent, considering the price. Overall, we're satisfied, but it would be good if they could fix the issue with the room doors. They close abruptly and make a lot of noise, constantly interrupting our rest. Additionally, a smart TV would be preferable. Finally, we requested a wake-up call service...

Good and I like this with friends

I've booked here several times, and it's been pretty good in all aspects. The only downsides is the hotel breakfast, which is just average, and the location is a bit far from the city center, though it's about a 20-minute tram ride away.

Worth every yen dollar. Sleep, shower, wakeup and go. Highly recommended

Located on the outskirts of Krakow city center. The tram stop is nearby, so public transportation is convenient. The hotel rooms are spacious and clean. Parking is also convenient.

This is the third time I've been here. The Wi-Fi network was broken during the first two days of our stay. After reporting it to the front desk a few times, it improved a little. Other services are still as good as before. You can borrow an umbrella on rainy days. There is an Aldi nearby, a large Carrefour, and it is the terminal for many trams. The breakfast also has a rich variety.

Good location for us to visit customer. Also near old town. We can find several nice restaurants within 10 min walk

Everything was nice – the staff, the room, and the breakfast 🍳. It's very comfortable and convenient, with nearby convenience stores and a mall! I stayed in a single room, which was super comfortable, and the breakfast was delicious! There are several convenience stores and shopping malls nearby, and it's less than a 10-minute walk from the train station. Highly recommended!

Absolutely fabulous hotel. Everything is very clean and staff were lovely. Great location. Highly recommend!

Very nice, cosy hotel. Very friendly staff, comfortable and clean rooms and a decent breakfast option. Highly recommended!

Very pleased when we arrived a few hours before scheduled check in time and our room was ready.Every member of staff we encountered was courteous, welcoming & helpful. Very nice, clean property throughout, with nice facilities. Plentiful choice of foods at breakfast to suit all palates. Will recommend this hotel to friends and family when visiting Krakow

It was situated in a very convenient location - a few minutes walk to the old town, the main railway station, and a large shopping mall. The staff were very professional and friendly happy to check us in early as toom was ready and happy to store our luggage when leaving. It was very modern and clean. Our room was very compact still very comfortable. I could hear a bit of noise from other rooms, but...

Great location, rooms are modern, spacious and clean. We stayed at a standard room (connecting) only soap and shampoo provided nothing else. 3 people staying just 2 towels. Pillows were so uncomfortable 😫 😩 Thankfully the connecting room neighbors were very quiet (like us haha ) so it wasn't too bad to stay for 4 nights. The front office service was OK. We didn't have cleaning service a tall during...

Excellent stay in an excellent hotel. The location is great—walking distance to the Old Town and right in front of the Vistula River. Check-in was quick, and the staff were very friendly and helpful. The free hot tea and coffee at the entrance is a nice touch. The rooms are spacious and clean, with very comfortable beds that guaranteed a good night's sleep. I also liked the attention to the environment...

We stayed for 5 nights and booked two rooms for our group of five (two adults and one child in the first room, and two adults in the second). The hotel offered everything we needed for a comfortable stay: a tasty breakfast each morning, clean and well‑maintained rooms, and a pleasant indoor pool. The hotel staff were consistently friendly, helpful, and welcoming throughout our visit. We also arranged...

That was one of my best stays ever. The front desk staff were very helpful and welcoming. Breakfast was amazing, with many different options, both savory and sweet. We also had dinner at the restaurant, and the food was delicious. The Guest Experience team, Ms. Pasternak and Ms. Smoter, helped me a lot in preparing a surprise gift. The room was very spacious and clean. Overall, thanks to everyone ...

It was located in the center of Krakow, so it was easily accessible, and I was satisfied with the hotel's cleanliness and service.

This hotel was recommended by the agent before the business trip. It is not far from Krakow Airport, has a good surrounding environment, a large room with a sofa, and a wide variety of breakfasts, which are delicious.

I had a wonderful stay! The staff were exceptionally friendly, helpful, and professional. The rooms are very clean and beautifully designed, with very comfortable beds. Housekeeping does a great job every day and provides complimentary drinks such as coffee, tea, and water. The spa area is excellent! It includes a bio sauna, infrared sauna, Finnish sauna, steam room / roman style sauna), a salt room...

I stayed at this 4-star hotel with a spa and swimming pool, but the experience was disappointing. There was no drying rack or any option to dry clothes in the room — only a paid laundry service. The hair dryer is not suitable for swimsuits or clothes after the pool. The pool water was quite cold, and several lanes were constantly reserved for training, so guests had limited space. The room itself...

Excellent hotel, neat, modern design. Rich choice for breakfast, adapted to families with children. Friendly staff, but I have to especially praise Dominika, who delighted us with her kindness and helpfulness. Great price for what you get!

Our experience was made extra special thanks to our amazing waitress Patrycja K. She went above and beyond. She’s very attentive, kind, and truly cared about making our experience memorable. From thoughtful recommendations to anticipating our needs, her service was exceptional. It’s rare to meet someone so passionate and professional. Thank you for making us feel so valued! Also a big thank you to...

The hotel is very good, the breakfast is amazing. I like the location because it's quiet and not crowded.

I recently stayed at the Mercure Krakow and I have to give it a full score! Whether it is the location, service or facilities, it is far beyond expectations and fully worthy of the quality of the Mercure brand. **🛎️ Thoughtful and thoughtful service** The front desk staff is professional and enthusiastic, fluent in English and patiently answer all questions (special thanks to Anna for travel advice...

Literally across from the terminal.

I booked a room for my mother. Thank you for allowing her to check in a bit earlier – it was very helpful and much appreciated, as she didn’t have to wait in the lobby. Overall, everything was good. However, there was one issue: there was an empty white bottle left in the room (it looked like a used vodka bottle), and there was no drinking water provided, even though the photos showed two green bottles...

Imperfections (if any) or any incompatibility with the super top class qualities, unquestionably being minimised/rewarded by their Chief in the restaurant - fantastic food, brilliant atmosphere and super staff. Naturally localisation itself and available transport's options additionally make a travel to/from there very convenient. For example [look]: check out ~11am, at ~1pm already in Oftenhides...

Stayed 1 night in Hilton Garden Inn Krakow Airport on June 1, 2025 and I LOVED this place. First of all, the location being right next to the airport was AWESOME and very convenient!! Secondly, the hotel room was lux, clean and my daughter and I felt safe. I would most definitely stay here again, especially since I love the city of Krakow and would love to visit again. Finally, I would HIGHLY recommend...

It was a wonderful stay here. The location is absolutely perfect very close to the airport, which made my midnight arrival smooth. The room and breakfast were good.

I am satisfied with the hotel.

Since we were traveling as a family, we needed a triple room, and this hotel happened to have one. An Uber from the airport cost about 62 PLN, and from the hotel to the Old Town, it was around 27 PLN. There's a bus stop called Mehoffera a 6-minute walk from the hotel, where you can take bus 130 directly to Galeria Krakowska Shopping Mall, the main station, and the Old Town, taking about 20 minutes...

Pros: 1. Clean & quiet hotel 2. Walkable distance to take bus, nearby IKEA & a big shopping mall 3. A nice Kebab restaurant nearby. Cons: 1. Shampoo & Shower Gel did not refill

there were flies in the first room, they let me switch to another room but there were also a fly in the second room. service was good though.

Location is a bit far from train station and old town , the rest is ok , room clean and service are good too

Good hotel. Gym not functional. Swimming pool is an extra payment.

Hotel is stated as 4, its not even 3 stars so far. Old towels, combined beds, while I booked king size. Low recommended

Last Saturday, I had the pleasure of trying creamy white asparagus soup with roasted guinea fowl. I haven't had such delicious food in a long time. I highly recommend it!

Excellent service. Tasty, but a bit pricey. Although it is no wonder the restaurant at the hotel, as is always the case. The staff is friendly. In General, all of it. The beer is tasty)))

Great hotel... will Definitely recommend it to my friends...

The best food in the whole of Kraków, and maybe the best burgers in the whole of Poland The staff were really helpful and welcoming and even helped us decided get where to go in Kraków to take some amazing sight seeing photos. Highly recommend would definitely eat here again if we were in the Kraków, Poland area again.

An excellent stay from start to finish. The hotel was clean and well maintained, and our room was excellent. The staff were absolutely fantastic — friendly, welcoming and always happy to help. Breakfast was lovely and a great start to the day. The shop was a brilliant added extra and had everything you could possibly need if you’d forgotten something. We had no issues at all and would highly recommend...

Excellent hotel. Have used several times for work. Is 20 mins walk along the river and over the bridge to old Krakow centre. Very good breakfast. Recommend getting a room on the front side as it overlooks the river and big wheel - really nice view especially at night.

First time here with my son at property. Both Diamond Honors membership. Each received upgrade to suite which we were very grateful. Good brekkie and friendly welcoming reception staff. Great location. Good value.

clean quiet rooms good service. usually a great location but the bridge being closed nearby made trams and buses less convenient (not the hotel's fault!). staff really helpful and breakfast good. really appreciated the laundry rooms too! thank you team.

The best hotel for early morning flights. All you need is to cross the street. I have stayed here several times. It is a convenient place to stay if your flight is at 6am and you want to get that extra hour of sleep before long travels. Always clean, easy to get to from the train station, offers a cozy restaurant, and they even have a laundry room on the 1st floor (laundry detergent is available for...

Very good hotel, nice and clean, although the bed sheets did have some black stains on them. The breakfast was very nice with a lot of options.

Facilities: Very good Hygiene: Very good Environment: Very good Service: Very good

There is a sauna and a gym. The room is spacious and clean, but the breakfast is, in my opinion, simple. The location is great: Wawel Castle and the Old Town are very close, the tram and bus stop are very close.

Brill hotel and in a great location! Staff were all very friendly and welcoming!

I haven't tried their rooms, though their restaurant and bar section is great for occasions when you would like some place comfortable to relax for a while. The prices can be too expensive for an occasional meal if you are not someone who is on business somewhere, though their drinks are more affordable. I usually opt for the coffee (plain Americano for 14 zł), which I don't mind paying more than usual...

My room had some cosmetic damage, but everything important worked as it should. However, I was here for a conference for work. When all of us were our laptops in the conference rooms, the wifi bogged down so bad the internet wasn’t really usable. Even up in the hotel rooms where connection was a little more reliable, it was still slow. They need to upgrade their routers or something to be able to handle...

Excellent hotel with polite staff. Great location with cosy environment

The hotel would be five stars if not of the beds being so bad The location of the hotel is amazing if you have a car and you dont mind being out of the area for the benefit of having a water park and shopping mall next door and it’s very near to the airport Good service and good prices And Free parking

We loved our stay at Hotel Swing. The staff are exceptionally helpful and the facilities excellent. This is a perfect break for young families, mainly for the proximity to the water park.

Great hotel with amazing food and drinks! Everything was fresh, tasty, and well-prepared. Good atmosphere. We enjoyed the trip with our group of children – the staff were very friendly and accommodating. Highly recommend!

Good hotel. Pretty comfy beds, friendly staff, ok. choice if it comes to a breakfast menu. Coffee not the greatest - the one from the machine is watered down, and the one order a la carte not much better. They need to work on that (4 star service rating for mediocre coffee). Luckily in a walking distance there are few coffee shops with really good, freshly brewed coffee. Also, close by restaurants...

The hotel is beautiful! Polite and kind staff. Comfortable clean room! Very tasty breakfasts and a large and varied selection of food. There is a spa - and this is a nice bonus, where you can relax after a walk around the city. There is a shopping center and a transport stop nearby - it is very convenient. I definitely recommend this hotel!And thank you for the hospitality!

I really liked the Swing Hotel. Quiet, calm and a good rich breakfast.

Very nice and warm, friendly and very helpful staff.

Having stayed at Puro hotels in Gdańsk, Warsaw, Wrocław, and Warsaw, this one was a little disappointing by comparison. It’s noticeably smaller than the others, and while I understand the design choice, the décor felt dated and wasn’t really to my taste. It did grow on me after a few days, but stylistically it’s my least favourite Puro property so far. We stayed in a top-floor suite, and again, compared...

Amazing staff. From concierge, restaurant, and housekeeping. Everyone was lovely and pleasant. Kudos to concierge Alicija who gave us recommendations on food and attractions. Will definitely book again. Amazing location. Adjacent galaeri krakowska (mall) and accessible to train, trams and buses!

I had a fantastic stay at this hotel-The service was truly exceptional-every staff member I interacted with was welcoming and helpful. I especially want to give a big shout-out to the bartenders, who were incredibly friendly and absolutely amazing throughout my stay. The hotel offers great free activities, which was such a nice bonus, and I loved having access to the free hot beverages machine-perfect...

I cannot say enough good things about this excellent hotel! The reception, bar and breakfast staff were super nice and helpful. In particular the bar tender made us amazing cocktails. Also, we arrived late and it wasn't an issue at all, nor was storing our luggage until late the next night. The room was comfortable, completely clean and with a nice view. The decor of the common spaces was incredible...

Absolutely amazing stay! I was on a business trip with a group of 14 people, and every single one of us was equally impressed. The staff at Puro Hotel Old Town Kraków were incredibly friendly and attentive, making us feel welcome from the moment we arrived. The breakfasts were outstanding – fresh, delicious, and with plenty of choice. The rooms were stylish, comfortable, and perfectly clean, offering...

Excellent hotel with good service, clean and modern rooms with a perfect location. Generous and tasty breakfast as well.

Stayed for 3 nights in August with my son and overall we were pretty pleased with the hotel. Reception staff were very helpful and with good English and the hotel is in a great location for lots of local restaurants and bars and a short walk into the old town. Breakfast was good and not too busy. Our room was spacious and it was quiet at night but there were a couple of things that would have...

We stayed for 1 night, but everything was clean, the room was spacious and the bed very comfortable. Breakfast could've had a few more option but overall great stay.

A wonderful staff. I misplaced the names of the young lady on 7pm to 7am...she was an amazing representative of this hotel. Also the young guy with her, totally helpful and a class act...the breakfast was amazing. Only issue was lack of comforters when requested for the room. Hotel was centrally situated and the restaurant looked great from what I saw.

The hotel itself is incredibly clean and tidy. The beds were comfortable and bathroom was spotless too. The breakfast is very good. Lots of choice. Everything we wanted to see was in walking distance and the city itself is beautiful. Family orientated and lots to do and see.

Quite a walk to the old town and the main square probably 20mins. Ok rooms and a free safe. No toothpaste and the free shampoo is the hand wash also so not ideal. Beds ok. Breakfast ok nothing special. If you’re coming from the U.K. the tea bags here are called black tea which is like our normal tea (took me a while to realise that) staff very good,no real milk in the room so I asked and they gave...

If serenity is something you are looking for, you will find it here

My daughter and 2 of her friends stayed here. It was very comfortable and the breakfast was amazing. The staff all were so incredibly helpful!

Perfect hidden gem, a MUST stay! Truly one of the BEST hotel stays in Europe we've experienced. The location is beautiful, in the woods surrounded by beautiful nature, and next door to another large hotel with a restaurant that overlooks the city below. But also located close enough to the city where ubers are convenient, fast, and cheap. Perfect location. The staff we talked with all spoke English...

The people at the property were very nice and so so helpful! The rooms were nice! The bathroom was clean and great lighting! The happy way upon entering the floor to find your room was very dark and creepy. And I did have bugs in my room which is practical/normal when your staying close to the forest but I am not a big person so certain bugs did have me stressed in my room LOL! But overall very quiet...

First off, the receptionist are wonderful. Very accommodating. As far as the hotel itself..it’s in a beautiful location right next the the Zinar castle surrounded by forest. Entering into the hallway to go to our room was quite dark. We stayed in the “apartment”. You open one door into a pitch black entry way. We had to use our phone flashlight to see where to plug in the light. Then there are two...

Peaceful haven away from anything. An unusual building, for sure, tucked away in forests on a hill outside the city of Krakow. It's a peaceful place for sure, and perfect if you want to calm a fried brain with nothing but trees and the sounds of birds all around. If you want to see the city this place isn't where you want to be though.

Absolutely fantastic stay at Hotel Indigo Kraków – Wawel Castle! Stylish, clean, and in a superb location, our room was spacious and comfortable, with an excellent shower. Breakfast was delicious with a great variety, and the spa and gym offered a wonderfully relaxing experience, featuring a sauna, salt room, and relaxation area (a jacuzzi would be a nice bonus!). The bar is excellent, perfect for...

What an amazing experience loved Krakow . Hotel was amazing one of the nicest hotels I’ve stayed in. Staff are so helpful and kind (especially Sebastian). Rooms are super food is amazing and central to everything. Will definitely go again!

The hotel, the structure, the staff, the position close to city Center; everything was just perfect for our stay in Krakov. we also enjoyed the sauna and the small salt chamber, breakfast was not so much of choice but really good, and the chef benedict's egg, just perfect - very recommended!

Stunning stay. Best hotel we’ve ever stayed in. Super comfortable bed and pillows. Bedroom was really quiet for a peaceful nights sleep. Powerful and huge shower. Decor in bedroom and around hotel was beautiful. Staff super friendly and well spoken English. Breakfast was LOVELY with a huge selection of continental options, Polish options and hot food menu. Additionally there were mini hot foods you...

My wife and I travel all over the world and always stay in IHG properties. The service from this “Indigo” was excellent from the beginning to end. We felt welcomed and our loyalty to the brand was recognized. Sebastian at the front desk was informative and was very cordial. The new restaurant on site is fabulous as well! This is now one of our favorite destinations. A+++++

I stayed two nights on points as a Diamond Elite member. The room was upgraded to a Premium Sofa Bed and it was a marvellous, well appointed room with a high ceiling and lovely furnishings. The whole hotel has a beautiful elegant design with a spa in the basement, which sadly we had no time to use. Everything is absolutely brand new! Staff were friendly and I really enjoyed the location, very...