7.8
Good
171 $
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Vienna House by Wyndham Andel's Cracow

🌍
Poland, Krakow, st. Pawia 3
● Center: 710 m
🧭 Coordinates
665 PLN
Vienna House by Wyndham Andel's Cracow
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability
Superior Double room
Superior Double room
Wireless internet, air conditioning and shower
Beds:
171 $
Superior Double room
Superior Double room
Wireless internet, air conditioning and shower
Beds:
171 $
Deluxe Double room
Deluxe Double room
Wireless internet, air conditioning and minibar
Beds:
196 $
Double Junior Suite
Double Junior Suite
Private bathroom
Beds:
314 $
Double Suite
Double Suite
Private bathroom
Beds:
350 $

Description

Hotel opened in 2007, renovated in 2015. In this mini-hotel 159 rooms, 5 floors.

Policies and conditions

  • Wired internet is available in the hotel rooms and is free of charge.
  • Private parking is possible on site (reservation is needed) and costs PLN 100 per day.
  • Pets are allowed. Charges may be applicable.
  • Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 13 years old stay for free when using an existing bed.
    People 3 years old and over stay for 88 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
  • Payment options: American Express, Visa, Euro/Mastercard, Diners Club, JCB, Maestro, No prepayment
  • Check in time: 14:00. Check out time: 12:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Services and facilities

General
  • Shopping on site
  • Computer
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Smoke-free property
  • Heating
  • Security guard
  • Newspapers
  • Ticket assistance
  • Express check-in/check-out
  • Television in lobby
  • Terrace
  • Fire Extinguisher
  • All Spaces Non-Smoking (public and private)
  • Upper floors accessible by elevator
  • Electric car charging
Rooms
  • Non-smoking rooms
  • Room service
  • Fridge
  • Family room
  • VIP room amenities
  • Smoke Detector
  • Cable TV
  • TV
  • Minibar
  • DVD Player
  • Hairdryer
  • Shower/Bathtub
  • Shower
  • Wardrobe/Closet
  • Toiletries
Accessibility
  • Accessibility features
  • Wheelchair Accessible
  • Wheelchair access to restaurant
Services and amenities
  • Ironing
  • Luggage storage
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning
  • Luggage storage
  • Wake-up service
  • Telephone
Meals
  • Bar
  • Coffee/tea for guests
  • Breakfast
  • Buffet breakfast
  • Breakfast in the room
  • Cafe
  • Restaurant
  • Snack bar
  • Kitchen
  • Packed Lunches
  • Bottled water
  • Kettle
Internet
  • Free Wi-Fi
Transfer
  • Shuttle
  • Area shuttle
  • Car rental
  • Airport transportation
  • Transfer services
Languages Spoken
  • Spanish
  • German
  • English
  • Multi-language staff
  • Polish
Tourist services
  • Tour assistance
Recreation
  • Free bicycle rental
  • Hiking
Parking
  • Parking
  • Parking nearby
  • Garage
Pool and beach
  • Beach/pool towels
Business
  • Business center
  • Fax and copy machine
  • Meeting and presentation facilities
  • Conference Hall
Sports
  • Cycling
  • Fitness facilities
  • Gym
Beauty and wellness
  • Massage
  • Sauna
  • Spa
  • First Aid Kit
Kids
  • Babysitting and childcare
Pets
  • Pets allowed
Health and Safety Measures
  • Temperature control for staff
  • Personal protection equipment for staff
  • Extra decontamination measures
  • Temperature control for guests
  • Personal protection equipment for guests
  • Contactless check-in and/or check-out
  • Additional measures against COVID-19

Street view

Google panorama

Video: andel's by Vienna House Cracow - Kraków - Poland

Map

Reviews

Cleanliness
Location
Price
Services
Sleep Quality
Room
04.12.2024
The rooms are clean and nice and the staff are great. However, the hotel itself is severely lacking in amenities compared to other hotels in the area of a similar price. No coffee in the room, no business center. The rooms are basic but nice. After staying in several hotels in Krakow I'd only recommend this one if you wanted to be near the mall or train station.
26.11.2024
Outstanding.

Clean spacious rooms, amazing location. Beds were great. Zero complaints. They offered an upgrade to a suite based on our Wyndham status. You are within a short walk to the square, the mall, the train stations I’d give it ten stars if I could. I hope all Vienna houses are like this one.
25.11.2024
An excellent stay for 4 nights located next to the railway and bus station, and shopping mall. Very professional, easy checkin. Service from the bar staff and breakfast staff was fantastic. I stay in a lot of hotels for business, and this rates up there.
15.10.2024
I was so happy with my stay at the wonderful Vienna House by Wyndham Andel's Krakow. The team there were kind, polite,  helpful and always greeted me with a smile. I especially liked the location, as one could  SAFELY walk easily into the Old Town and the various shopping areas and also take any public transport needed to other parts of Poland, including the train to the airport. The conservation implementation was especially noticed and being able to "adopt " a plant during my stay was delightful. I felt like I wasn't traveling alone. To note, the food during breakfast service was superb and everything was delicious. When I travel to Poland in the future, I hope to stay at Vienna House once again!
30.09.2024
One of the best hotels that I ever been. First, the breakfast is awesome. If I could rate it more than 5 i will give it a 10. My husband and I are a brunch person, so we eat a heavy breakfast everyday and we enjoyed their delicious breakfast that they served. Fresh baked breads, vegetables, sausage, ham, fruits...everything is great. Second, the location is pretty close to everything. Walking distance to Krakow Old Town Square, easy access to the tram, the mall and all restaurants. The customer service is great. Everyone is friendly and helpful. The front desk recommended great restaurants and places to visit. Most of all, the room, very clean and everything that we need is provided. We will definitely come back again and highly recommended. Thank you staff for making our stay one memorable stay.
12.08.2024
First of all i want to thank the beautiful Monika for everything . We enjoyed every moment in this hotel! A great view and near to the old town, great staff too! We stayed here twice and cant wait to come back.
04.06.2024
Stayed for a weekend and I can't recommend this hotel highly enough. Very helpful staff, spotlessly clean and in an excellent location for shopping and transport. Great value as well. Would definitely recommend and will return. Thank you.
14.05.2024
I would rate this hotel as a decent 3 star business hotel, since I expect more from a 4 star hotel.

Pros:
1. Great central location: just 5 minutes walk to the Old Town and 10 minutes by tram to the Old Jewish Quarter.
2. Good breakfast in a nice breakfast room.
3. Cool bar at the ground floor.
4. Helpful and friendly reception stuff.
5. Spacious bathroom.
6. Welcome plate of fruits and sweets was a nice touch.

Cons:
1. One very small closet for two people, no drawers in the rest of the room. We had to keep most of our clothes in the open suitcases in the room and there wasn’t enough space left for us. Only the bathroom was spacious and comfortable. The size of a double room is perfect just for one person.
2. The cleaning service should be better, the toilet wasn’t cleaned properly when we checked in, there were some dirty spots on it 🤢 that I easily removed with antiseptic wet wipe… also they didn’t refill the tissue box in the bathroom for two days in a row, they just left it empty...
3. Our room had no view, it faced the mall across the street, but there must be rooms with a nicer view at the square.
26.04.2024
I stayed three nights in the Hotel (Monday - Thursday). The room was nice, comfortable and clean. The breakfast was very good with a lot of different things. Most of the staff is very nice and always happy to help.
Unfortunately, my impression of the Hotel changed in the night from Wednesday to Thursday. There was a big Party on the 1st floor (my room was in the 2nd floor). Music and noise was loud as hell. Sleeping was not possible. Even complaining at the reception leads to the answer „It is like it is“. No other room was available. The party lasts till 3am. I had three hours of sleep. At all not professional. Overall a nice hotel but I will definitly avoid going there again and I will not recommend it.
31.03.2024
The location of this hotel is absolutely perfect! Within walking distance of the train station, mall, and old town. The rooms are very spacious and pretty well equipped. Unfortunately, house keeping at the hotel is rather poor. They didn't clean the room well, didn't always empty the trash, forgot the complimentary water bottles, and never changed the bed sheets. The cleaning staff is totally cutting corners.

A few recommendations I have to improve the experience would be: train your house keeping staff better, provide a larger blanket (the one given barely covers the bed let alone two people), some shelving in the bathroom, body lotion, and facial tissue in the room. Also, some sort of ventilation for the bathroom would be great too.

All in all, it's been a pleasant stay though given the extremely good location.
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Frequently asked questions about Vienna House by Wyndham Andel's Cracow

How much does it cost to stay at Vienna House by Wyndham Andel's Cracow?

The cost of living in Vienna House by Wyndham Andel's Cracow depends on the date, rate, number of guests etc. Enter your dates to see prices.

Which sights are located near Vienna House by Wyndham Andel's Cracow?

The nearest sights are: St. Mary's Basilica (610 m), Krakow Cloth Hall (720 m) and Historical Museum of Krakow (720 m)

Which room categories are available in the Vienna House by Wyndham Andel's Cracow?

You can book Superior Double room, Superior Double room, Deluxe Double room, Double Junior Suite, Double Suite in the hotel. Please check room availability by choosing your dates

What are the check-in and check-out times at Vienna House by Wyndham Andel's Cracow?

Check-in at Vienna House by Wyndham Andel's Cracow is possible from 14:00, check-out is until 12:00.

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