Vienna House by Wyndham Andel's Cracow

Rooms and prices





Description
Hotel opened in 2007, renovated in 2015. In this mini-hotel 159 rooms, 5 floors.
Policies and conditions
- Wired internet is available in the hotel rooms and is free of charge.
- Private parking is possible on site (reservation is needed) and costs PLN 100 per day.
- Pets are allowed. Charges may be applicable.
- Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 13 years old stay for free when using an existing bed.
People 3 years old and over stay for 88 zł per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. - Payment options: American Express, Visa, Euro/Mastercard, Diners Club, JCB, Maestro, No prepayment
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- Shopping on site
- Computer
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Express check-in/check-out
- Television in lobby
- Terrace
- Fire Extinguisher
- All Spaces Non-Smoking (public and private)
- Upper floors accessible by elevator
- Electric car charging
- Non-smoking rooms
- Room service
- Fridge
- Family room
- VIP room amenities
- Smoke Detector
- Cable TV
- TV
- Minibar
- DVD Player
- Hairdryer
- Shower/Bathtub
- Shower
- Wardrobe/Closet
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Snack bar
- Kitchen
- Packed Lunches
- Bottled water
- Kettle
- Free Wi-Fi
- Shuttle
- Area shuttle
- Car rental
- Airport transportation
- Transfer services
- Spanish
- German
- English
- Multi-language staff
- Polish
- Tour assistance
- Free bicycle rental
- Hiking
- Parking
- Parking nearby
- Garage
- Beach/pool towels
- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Cycling
- Fitness facilities
- Gym
- Massage
- Sauna
- Spa
- First Aid Kit
- Babysitting and childcare
- Pets allowed
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Contactless check-in and/or check-out
- Additional measures against COVID-19
Street view
Video: andel's by Vienna House Cracow - Kraków - Poland
Map
Reviews
Clean spacious rooms, amazing location. Beds were great. Zero complaints. They offered an upgrade to a suite based on our Wyndham status. You are within a short walk to the square, the mall, the train stations I’d give it ten stars if I could. I hope all Vienna houses are like this one.
Pros:
1. Great central location: just 5 minutes walk to the Old Town and 10 minutes by tram to the Old Jewish Quarter.
2. Good breakfast in a nice breakfast room.
3. Cool bar at the ground floor.
4. Helpful and friendly reception stuff.
5. Spacious bathroom.
6. Welcome plate of fruits and sweets was a nice touch.
Cons:
1. One very small closet for two people, no drawers in the rest of the room. We had to keep most of our clothes in the open suitcases in the room and there wasn’t enough space left for us. Only the bathroom was spacious and comfortable. The size of a double room is perfect just for one person.
2. The cleaning service should be better, the toilet wasn’t cleaned properly when we checked in, there were some dirty spots on it 🤢 that I easily removed with antiseptic wet wipe… also they didn’t refill the tissue box in the bathroom for two days in a row, they just left it empty...
3. Our room had no view, it faced the mall across the street, but there must be rooms with a nicer view at the square.
Unfortunately, my impression of the Hotel changed in the night from Wednesday to Thursday. There was a big Party on the 1st floor (my room was in the 2nd floor). Music and noise was loud as hell. Sleeping was not possible. Even complaining at the reception leads to the answer „It is like it is“. No other room was available. The party lasts till 3am. I had three hours of sleep. At all not professional. Overall a nice hotel but I will definitly avoid going there again and I will not recommend it.
A few recommendations I have to improve the experience would be: train your house keeping staff better, provide a larger blanket (the one given barely covers the bed let alone two people), some shelving in the bathroom, body lotion, and facial tissue in the room. Also, some sort of ventilation for the bathroom would be great too.
All in all, it's been a pleasant stay though given the extremely good location.
Frequently asked questions about Vienna House by Wyndham Andel's Cracow
How much does it cost to stay at Vienna House by Wyndham Andel's Cracow?
The cost of living in Vienna House by Wyndham Andel's Cracow depends on the date, rate, number of guests etc. Enter your dates to see prices.
Which sights are located near Vienna House by Wyndham Andel's Cracow?
The nearest sights are: St. Mary's Basilica (610 m), Krakow Cloth Hall (720 m) and Historical Museum of Krakow (720 m)
Which room categories are available in the Vienna House by Wyndham Andel's Cracow?
You can book Superior Double room, Superior Double room, Deluxe Double room, Double Junior Suite, Double Suite in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at Vienna House by Wyndham Andel's Cracow?
Check-in at Vienna House by Wyndham Andel's Cracow is possible from 14:00, check-out is until 12:00.