7.8
Good
154 $
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Vienna House by Wyndham Andel's Cracow

🌍
Poland, Krakow, st. Pawia 3
● Center: 710 m
🧭 Coordinates
593 PLN
Vienna House by Wyndham Andel's Cracow
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability
Superior Double room
Superior Double room
Wireless internet, air conditioning and shower
Beds:
154 $
Superior Double room
Superior Double room
Wireless internet, air conditioning and shower
Beds:
154 $
Deluxe Double room
Deluxe Double room
Wireless internet, air conditioning and minibar
Beds:
176 $
Double Junior Suite
Double Junior Suite
Private bathroom
Beds:
259 $
Double Suite
Double Suite
Private bathroom
Beds:
380 $

Description

Hotel opened in 2007, renovated in 2015. In this mini-hotel 159 rooms, 5 floors.

Policies and conditions

  • Wired internet is available in the hotel rooms and is free of charge.
  • Private parking is possible on site (reservation is needed) and costs PLN 100 per day.
  • Pets are allowed. Charges may be applicable.
  • Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 13 years old stay for free when using an existing bed.
    People 3 years old and over stay for 88 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
  • Payment options: American Express, Visa, Euro/Mastercard, Diners Club, JCB, Maestro, No prepayment
  • Check in time: 14:00. Check out time: 12:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Services and facilities

General
  • Shopping on site
  • Computer
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Smoke-free property
  • Heating
  • Security guard
  • Newspapers
  • Ticket assistance
  • Express check-in/check-out
  • Television in lobby
  • Terrace
  • Fire Extinguisher
  • All Spaces Non-Smoking (public and private)
  • Upper floors accessible by elevator
  • Electric car charging
Rooms
  • Non-smoking rooms
  • Room service
  • Fridge
  • Family room
  • VIP room amenities
  • Smoke Detector
  • Cable TV
  • TV
  • Minibar
  • DVD Player
  • Hairdryer
  • Shower/Bathtub
  • Shower
  • Wardrobe/Closet
  • Toiletries
Accessibility
  • Accessibility features
  • Wheelchair Accessible
  • Wheelchair access to restaurant
Services and amenities
  • Ironing
  • Luggage storage
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning
  • Luggage storage
  • Wake-up service
  • Telephone
Meals
  • Bar
  • Coffee/tea for guests
  • Breakfast
  • Buffet breakfast
  • Breakfast in the room
  • Cafe
  • Restaurant
  • Snack bar
  • Breakfast/lunch to go
  • Kitchen
  • Packed Lunches
  • Bottled water
  • Kettle
Internet
  • Free Wi-Fi
Transfer
  • Shuttle
  • Area shuttle
  • Car rental
  • Airport transportation
  • Transfer services
Languages Spoken
  • Spanish
  • German
  • English
  • Multi-language staff
  • Polish
Tourist services
  • Tour assistance
Recreation
  • Free bicycle rental
  • Hiking
Parking
  • Parking
  • Parking nearby
  • Garage
Pool and beach
  • Beach/pool towels
Business
  • Business center
  • Fax and copy machine
  • Meeting and presentation facilities
  • Conference Hall
Sports
  • Cycling
  • Fitness facilities
  • Gym
Beauty and wellness
  • Massage
  • Sauna
  • Spa
  • First Aid Kit
Kids
  • Babysitting and childcare
Pets
  • Pets allowed
Health and Safety Measures
  • Temperature control for staff
  • Personal protection equipment for staff
  • Extra decontamination measures
  • Temperature control for guests
  • Personal protection equipment for guests
  • Contactless check-in and/or check-out
  • Individually packaged food
  • Additional measures against COVID-19

Street view

Google panorama

Video: andel's by Vienna House Cracow - Kraków - Poland

Map

Reviews

Cleanliness
Location
Price
Services
Sleep Quality
Room
12.08.2024
First of all i want to thank the beautiful Monika for everything . We enjoyed every moment in this hotel! A great view and near to the old town, great staff too! We stayed here twice and cant wait to come back.
04.06.2024
Stayed for a weekend and I can't recommend this hotel highly enough. Very helpful staff, spotlessly clean and in an excellent location for shopping and transport. Great value as well. Would definitely recommend and will return. Thank you.
14.05.2024
I would rate this hotel as a decent 3 star business hotel, since I expect more from a 4 star hotel.

Pros:
1. Great central location: just 5 minutes walk to the Old Town and 10 minutes by tram to the Old Jewish Quarter.
2. Good breakfast in a nice breakfast room.
3. Cool bar at the ground floor.
4. Helpful and friendly reception stuff.
5. Spacious bathroom.
6. Welcome plate of fruits and sweets was a nice touch.

Cons:
1. One very small closet for two people, no drawers in the rest of the room. We had to keep most of our clothes in the open suitcases in the room and there wasn’t enough space left for us. Only the bathroom was spacious and comfortable. The size of a double room is perfect just for one person.
2. The cleaning service should be better, the toilet wasn’t cleaned properly when we checked in, there were some dirty spots on it 🤢 that I easily removed with antiseptic wet wipe… also they didn’t refill the tissue box in the bathroom for two days in a row, they just left it empty...
3. Our room had no view, it faced the mall across the street, but there must be rooms with a nicer view at the square.
26.04.2024
I stayed three nights in the Hotel (Monday - Thursday). The room was nice, comfortable and clean. The breakfast was very good with a lot of different things. Most of the staff is very nice and always happy to help.
Unfortunately, my impression of the Hotel changed in the night from Wednesday to Thursday. There was a big Party on the 1st floor (my room was in the 2nd floor). Music and noise was loud as hell. Sleeping was not possible. Even complaining at the reception leads to the answer „It is like it is“. No other room was available. The party lasts till 3am. I had three hours of sleep. At all not professional. Overall a nice hotel but I will definitly avoid going there again and I will not recommend it.
31.03.2024
The location of this hotel is absolutely perfect! Within walking distance of the train station, mall, and old town. The rooms are very spacious and pretty well equipped. Unfortunately, house keeping at the hotel is rather poor. They didn't clean the room well, didn't always empty the trash, forgot the complimentary water bottles, and never changed the bed sheets. The cleaning staff is totally cutting corners.

A few recommendations I have to improve the experience would be: train your house keeping staff better, provide a larger blanket (the one given barely covers the bed let alone two people), some shelving in the bathroom, body lotion, and facial tissue in the room. Also, some sort of ventilation for the bathroom would be great too.

All in all, it's been a pleasant stay though given the extremely good location.
26.03.2024
First of all I would like to highlight here an amazing customer service. All staff from cleaning services to the reception are very nice and friendly and willing to help you as much as they can. Our room is very nice and the clean bathroom is very modern. I would highly recommend this place as it's not only a great place to stay at but is in great distance to the train station and all tourist attractions.
19.11.2023
The hotel is located just 5 minutes away from the main square, town centre, and railway, making it the perfect location if you prefer a quieter place to stay at night. Additionally, it offers a small gym and sauna, which were never too busy. Personally, I loved using the sauna after a day of plenty of walking. It provided a good rest before heading out to eat and explore the nightlife in Krakow.

The room itself was spacious and nicely decorated. The hotel also gives you the opportunity to choose how often you want your bedding changed and your room cleaned, allowing you to create a safe environment according to your preference.

However, there was one occasion where the housekeeper forgot to make the bed and tidy up the room and bathroom. Despite that, the overall experience was great.

In terms of dining, the hotel offered a fantastic breakfast with a wide range of options. My favorite was the honeycomb, but there were plenty of other choices available. The staff members were friendly and helpful throughout my stay.

If you're in the mood for a little bit of shopping, you're in luck! The biggest shopping mall is located right across from the hotel, making it convenient for some retail therapy.
10.01.2022
Very good hotel. Old town is near. It's in a close vicinity of a large shopping mall. Not noisy at all. Great staff. Nice restaurant with great food and bar with excellent cocktails. I could only recommend it. Very stylish bathroom with shower and bathtub. Outstanding bed comfort.
01.01.2022
Pleasant place. A bit too hard bed. Super expensive bar (for PL standards). Very friendly staff, clean and new bathroom, super nice location.
18.12.2021
Very friendly and supportive staff. Great view. I like that they left small lovely gift if we choose green choice (skip room service one day). Only minus is that the breakfast is quite the same everyday.
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Frequently asked questions about Vienna House by Wyndham Andel's Cracow

How much does it cost to stay at Vienna House by Wyndham Andel's Cracow?

The cost of living in Vienna House by Wyndham Andel's Cracow depends on the date, rate, number of guests etc. Enter your dates to see prices.

Which sights are located near Vienna House by Wyndham Andel's Cracow?

The nearest sights are: St. Mary's Basilica (610 m), Krakow Cloth Hall (720 m) and Historical Museum of Krakow (720 m)

Which room categories are available in the Vienna House by Wyndham Andel's Cracow?

You can book Superior Double room, Superior Double room, Deluxe Double room, Double Junior Suite, Double Suite in the hotel. Please check room availability by choosing your dates

What are the check-in and check-out times at Vienna House by Wyndham Andel's Cracow?

Check-in at Vienna House by Wyndham Andel's Cracow is possible from 14:00, check-out is until 12:00.

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