Phulay Bay, A Ritz-Carlton Reserve

Rooms and prices








Description
Luxury boutique hotel of the highest class for demanding customers. Great service, an exclusive restaurant with excellent cuisine – perfect conditions for an unforgettable vacation. Hotel SPA treatments will give you the true bliss and peace.
Built: 2009
Location: on the beach Phulay Bay, 42 km from Krabi airport, on the coast of Klong Muang.
Consists of six 2-storey cottages and thirty villas.
Total area: 128 000 m2.
The hotel has 54 rooms.
Beach: public, sandy beach 30 m away, the first coastal line. Umbrellas, sunbeds, mattresses, towels – free of charge.
We accept credit cards: Visa, MasterCard, American Express, Dinners Club.
Deposit on the arrival day!
On the hotel territory: 4 restaurants , 1 bar, 1 meeting room (70 persons), 1 pool, SPA, Laundry, wireless Internet access in lobby (free)
Attractions: free kayak, yoga fee, classes management fee sail, gym free, ferry to Hong island (schedule-free), Thai Boxing lessons paid , Thai cooking classes for a fee
For children: animation program for children (Thai cooking classes, Thai Boxing lessons), Babysitting services: on request, children's pools: 1, children's Playground ("Phulay Baby"), cot: on request
The distance to the nearest airport is 42 km.
Policies and conditions
- Wired internet is available in the hotel rooms and is free of charge.
- Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
People 12 years old and over stay for THB 4,155 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. - Pets are not allowed.
- Free private parking is possible on site (reservation is not needed).
- Payment options: American Express, Visa, Euro/Mastercard, Diners Club, JCB, No prepayment
- Check in time: 15:00. Check out time: 06:00-12:00.
Services and facilities
- Shopping on site
- Air conditioning
- Currency exchange
- Smoke-free property
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Reception desk
- Room service
- Fridge
- Smoke Detector
- Cable TV
- Minibar
- DVD Player
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Bathtub
- Shower
- Wardrobe/Closet
- Bathrobe
- Alarm clock
- Slippers
- Toiletries
- Accessibility features
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Restaurant
- Snack bar
- Bottled water
- Kettle
- Free Wi-Fi
- Shuttle
- Area shuttle
- Car rental
- Airport transportation
- Transfer services
- Spanish
- German
- Russian
- English
- Italian
- French
- Korean
- Multi-language staff
- Portuguese
- Japanese
- Chinese
- Tour assistance
- Library
- Bike rental
- Barbecue grill(s)
- Billiards
- Hiking
- Picnic area
- Fishing
- Barbeque
- Sun Deck
- Parking
- Parking nearby
- Swimming pool
- Spa tub
- Outdoor pool
- Water sport facilities
- Private beach
- Pool facilities
- Next to the beach
- Business center
- Event facilities
- Fax machine
- Meeting and presentation facilities
- Conference Hall
- Windsurfing
- Diving
- Table Tennis
- Snorkelling
- Golf course
- Fitness facilities
- Gym
- Doctor
- Massage
- Steam room
- Sauna
- Spa
- First Aid Kit
- Playroom
- Babysitting and childcare
- Children's playground
- Children swimming pool
- Kids club
- Pets Not Allowed
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Contactless check-in and/or check-out
- Additional measures against COVID-19
Street view
Video: Phulay Bay, A Ritz-Carlton Reserve
Map
Reviews
And in the hotel itself they always serve San Pellegrino water imported from Italy! I expect more responsibility and education from Ritz Carlton. Unfortunately, all this leaves my visit with a very bad aftertaste.
What really made our stay special was the extraordinary and personal service. The staff were genuine, friendly and kind especially Sabia who was sweet, kind and treated us with care. The GM, Mr Sager was exceptional and he made lasting impression by allowing my daughter to sing at the welcoming reception and went out of his way to make her feel special. Every staff member was warm, friendly and genuinely committed to ensure a nice experience for every guest. We had beautiful memories that will last with us for a lifetime.
Service was great, attend to detail and very helpful in whatever they possibly can.
Breakfast was a bit disappointed, selection wasn’t that good compared to its peers, but taste was great. If they add a couple of more interesting dishes, would be awesome.
Cocktails at the bar was great. I’m a cocktail lover person, so their cocktails were meeting the expectation (which is very unlikely for many hotels) yet the service was so-so, I hope they could be more friendlier, attend to customers’s detail slightly more.
They also have wonderful selections of food throughout the day. I had the BEST Pad Thai ever at the poolside restaurant. Breakfast buffet is also very healthy and tasty. I would recommend trying every item on the chef's special menu.
There are so many other noteworthy details that I wish I could share. But to wrap up, totally recommended. You won't regret it.
Staff all friendly and polite
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