Sousse Pearl Marriott Resort & Spa

Good hotel with everything I needed, Staff were friendly, plenty of food and drink and facilities. The location was good for Sousse and had a good beach spot with Pool. The hotel made you feel safe in a city with a lot going on!

When arriving it wasn't quite the 5* experience you are used to like in other destinations considering there weren't that many 5* resorts in Sousse. It all seemed fairly casual, if we phoned reception, we'd never get through, we'd have to always go down. The rooms were basic but clean. Air con worked, which is a bonus because even in some 5* places they don't work. The lobby is nice and comfortable and can take excellent pictures. The food is a little hit and miss and would have rather not done an all inclusive. We tried the space and indoor pool which was nice and worked well. However, I'd rate this more of a 4* hotel and a place to crash rather than a 5* beach resort.

Positives: Short walk away from main Sousse town centre. Private Hotel Beach and friendly staff.

Negatives: Not as impressive as I thought for a 5* Marriott as it was sold to me in a general sense, that exclusive feeling one gets. Basic room furnishings/hard to get hold of staff using telephone. Food is a bit hit and miss.

Very nice hotel. We spent an amazing holidays. The service and food were great. Unfortunately the AC in the reception and in the restaurant were too low making the atmosphere uncomfortable. I hope the management will improve this important point.

Some of the reviews on here are quite harsh. The hotel is actually beautiful! It’s so clean and always smelt good in the public places. The staff were not always so helpful, all depends on who you speak to and if you get lucky. The security at the gate are so helpful and funny, loved them!

The room was nice and spacious, but it wasn’t spanking clean & had marks on the wall. The balcony railing looked dirty, which was uncomfortable. Also housekeeping came and cleaned the room but left the bath tub unclean… wasn’t happy about that as it was visibly dirty.

The spa & restaurants were lush, but the indoor pool area smelt so bad and the water looked dirty so didn’t go in there and it put me off going in the sauna.

June 2019, good five in sousse, matches the photos, fresh renovation, friendly staff, a lot of security, even merchants are not allowed on the beach, the restaurant of Asian cuisine on the 2nd floor is a disgusting establishment, wi-fi catches in the lobby and in the central part of the building on all floors, pool and beach 4g, excellent food on all inclusive

Good hotel, friendly staff!

Stayed here for 5 nights - fairly good location.
The breakfast was pretty much the same every day. However, the dinner was decent and there was a good selection of different dishes throughout the stay.
The room was a decent size, clean and had the view of the beach from the balcony which was amazing to wake up to every morning.
Staff were accommodating as we initially arrived 11pm local time on the first night - they did arrange for some food to our room complimentary which was nice.
Any requests we had the staff met overall great stay and would recommend 👍

Marriott standards confirmed. Sparkling clean, The staff is professional and welcoming. First-rate breakfast. Faced 3 main problems: (1) Very slow room service (once, it took 1.5 hours) and lobby at times did not reply on the phone. (2) Menu on the Soho Lounge is excessively pricey for an average quality, definitely not worth it, (3) Beach is sub par (due to location). I would’ve been much less satisfied if I had paid money for this stay. Glad that I redeemed Marriott Bonvoy points.