Lara Otel

I had a terrible experience with this hotel — their approach to hospitality is purely profit-driven. Due to a delay in my visa processing, I requested to cancel my booking and receive a refund two days before my reservation date. Despite this being a reasonable and genuine situation, the hotel repeatedly refused my request and charged me without providing any services. Their priority is clearly money, not customer satisfaction. To make matters worse, their customer service was unprofessional, and they even refused to let me speak with management. I strongly advise you against booking this hotel, especially if your plans may change unexpectedly. bad experience with this hotel, unfortunately

Just come back from a week at Lara hotel, on entering the hotel it looked very nice but very disappointed with the room. It was very dated, the bathroom had a very bad odour coming from the drains. Had trouble sleeping due to a very noisy fridge and you could hear your neighbours talking in the next room. The breakfast was shockingly bad. The pool was very nice with lovely comfy sunbeds and the music they played in the bar area was fantastic excellent choice of music but unfortunately the prices they charge for drinks was way too much so many people were going to the local shop to bring there own drinks in. Location was good close to a nice park & waterfall.

Beautiful view and that's about it.
Was itching in bed all night then to top it all off the building work continued throughout the night so 0 sleep.
Fuming.
Breakfast was ok but no toaster very disappointed.
Staff were nice and helpful 👍
Lots of negatives but also some plus.

one of the waiters bad, he seemed nice at first but I didn't like the way he referred to me and my money (due to the fact that I prefer to pay tip at end of stay rather than daily and about my age and how much money I have). the first few days he was always singing to me but there were times when i just wanted silence and he would move to sing next to me non stop and in turkish , the first few days he ask me for cigarettes the last few days he take from my box of cigarettes without asking beforehand, he also ate from my plate without asking if I was ok with it, while I was still eating, I hate people touching my food while I'm eating. on the last day i was traveling at night but i had an appointment in the afternoon and so i previously asked about a late checkout, and they only said about the option of paying an extra night, i would not spend that many hours in the room so i just preferred to spend it in the bar, but this same waiter was saying extremely rude things about the fact that I had left and returned to the hotel, he was literally extremely rude about the fact that I was not hungry and had toothache and I only asked for fries, and drinks without alcohol , the discussion was so unpleasant that other people in the restaurant were talking about it too, another employee was telling him that I was paying and that if I was consuming he would have to attend to me , he literally shouted rudeness , I believe in the last year this was the moment i felt the most unpleasant, i was in the hotel for 14 days and i didn't expect this behavior, once i left extra money to share with the staff it's more than they deserved for the treatment. I would not go back to this place, and definitely this man should be ashamed of himself for blatantly talking about my money and how long I've been waiting for my flight, I felt embarrassed, and he being an older man should have the least bit of awareness of that sometimes money doesn't come when you expect it. a special thanks to the receptionists, and clean staff, but unfortunately I would never return to this hotel thanks to this waiter who joined in to speak ill of me without the slightest filter and publicly. If he has access to this comment, I would like to tell him directly that “ I hope you guys doesn't have to feel the way I did, and that karma doesn't cover you for being so despicable. you are a terrible person, and you suffer from not having extra money, because you literally don't deserve it. you shouldn't talk about my personal life, about my work, or about how much money I have in my wallet, my job or how I earn my living shouldn't even get into your mouth. and when i left you said i would come back again, but you were wrong, you made me never want to set foot in this hotel again. God bless you and I won't disrespect you because I know who I am, and everything you said about me speaks more about yourself than about me. And it doesn't matter if I have thousands of dollars on my wallet (as you said) , if you don't deserve it, you don't have it.” Thanks