The Mori Club Hotel

I booked this hotel because it looked really nice and kind of renovated and new. We arrived at one o’clock after midnight and we entered the room, which was probably not cleaned and not set up for for the new guests, which we were. The dirty towels were hanging on the door in the bathroom. The bathroom was not cleaned full of hair. The room was not cleaned at all. We let the receptionist know about this and he told us that in the morning somebody will come in to clean it up and since we were sleeping in the morning, around noon, somebody came to clean after we again spoke to another receptionist, then asked for the things to be cleaned even with pictures as evidence. They told us that they will do a deep clean of the room. We returned around four o’clock to the room and nothing was cleaned nor the hair was completely taken out of the bathroom. The shower is horrible hideous and we could not take shower in that. We had to buy slippers not to enter barefoot into it. The worst thing about this is that we let the receptionist know about it and we showed them pictures and they did not take care of it for me. This is not clean and proper. You are selling cleanliness and not something else every hotel you should know this if you do not have some other attractions in the hotel then you’re selling a clean room. I’m sorry for the owners, but this should be taken care of. If you are selling your hotel for the guest to use it as their own house, temporary house, then they should feel as they feel at home. I don’t not think that somebody has this dirty home. We even cleaned with cleaning wipes, so if the cleaning lady made some effort, she could’ve even easily clean the place. The photographs are attached. You can see the before and after of some photos like the hair dryer place and toilet flush.

Some valuables went missing from my room. Asked the staff and the guys at the reception did their best to help. They informed the management, and the manager did not seem to care. The hotel itself is located in a nice place. I don't think I am going to visit this place because of the attitude of the management.