Courtyard by Marriott Santa Monica Mini-hotel

Rooms were okay, but for the price definitely not worth it. The furniture in the rooms was visibly worn and the walls are extremely thin. Had some good experiences with front desk staff, but also some very poor experiences with staff. Absolutely do not do laundry service through them. They do not list their prices or communicate them over the phone since they go through a 3rd party (the person I talked to didn’t even know who the third party laundry business was, let alone their contracted prices) and ended up charging me $415 for a small laundry load that was the size of a grocery bag. Their “attempt” to help was to discount the laundry to $350.

Oh my, the parking fee is 15 dollars per hour, and the parking fee is 48 dollars per day. The hotel looks clean and tidy on the outside. The lobby is small but warm when you enter. The room is very high and has large floor-to-ceiling glass. We After staying for two nights, the room was not cleaned. We told the front desk early in the morning that we wanted to be cleaned, but they threw two seemingly new towels on the water table and the room was not cleaned. Besides, there was no bath water. The water for washing my feet at the beach is so pitiful that I have to wash my hair and stand quietly in the water for 3 minutes to wet my hair (I have short hair). It’s so miserable. This is water like I’ve never seen before. I have never seen such a hotel in China with such bathing water; and as for soundproofing, we lived on the second floor. The children upstairs were playing ball and running around all the time, and people in the next room were walking around in the room. I once suspected that the room above us was a gym. It's too noisy. I never give negative reviews. This is the first time. There are many hotels next to it. Try to avoid it. It's so deceptive.