CODA Williamsburg Mini-hotel

My parents were staying here for a wedding this past weekend and though I was nervous for them after reading the recent bad reviews, we were optimistic that they may have a better experience. They did not. They Asked for a refrigerator in their room upon arrival as it was noticeably missing. This was dismissed by the manager because they are a “luxury hotel” and can cater to them, but found out on their last day after the cleaning staff noticed that the ice they had to use keep their snacks and drinks fresh was melting everywhere, that they actually DO have refrigerators they offer to guests if they ask. Not sure why my parents were not extended this offer. In addition, I was excited to use the pool but found out you still have to pay $80 for a chair as a guest. If you don’t you are confined to the benches. Begrudgingly paid the expense for the chair only to have the pool shut down at 6pm on a 90+ degree day. In case you didn’t know, the sun doesn’t set until after 8pm this time of year so I found it a bit odd. I checked out the roof the first night too, the food was just ok and the drinks both on the roof and at the pool cost nearly $30 a glass. The view from the roof was also not impressive, but the ambiance was nice and the DJ they had was good. The room they stayed in also doesn’t qualify as luxury, in my opinion. It seems they make most of their money off the pool and rooftop, which could explain the subpar service to the hotel guests. I would recommend to anyone considering this hotel to look elsewhere.

We chose this hotel over others based on the location, pictures on the website, amenities (pool and rooftop restaurant). The website is incredibly misleading. The room looked nothing like the photos, there was pink mold in the bathroom and the TV didn’t work. There was seemingly only one staff person at a time- not even at a proper hotel front desk. The lobby had a bunch of random broken furniture in it- lamps and bedside tables and stuff. No one answered the phone when we called down to ask questions. The best way to describe this place is like a hostel. For $250/night we were shocked at what it turned out to be. Please change your website to reflect what this actually is! We ended up asking for a refund and getting a room at The Box House and that place is wonderful. The manager at McCarren did refund our money, and the college kids running the place did seem to be doing their best... but.... yikes. I am so glad we got out of there quick.

Definitely Not a 4 Star Experience by a long shot. Some context: I just worked 7 days straight and decided to find a relaxing poolside spot to unwind. Get to the pool Sunday, super quiet until a private kids birthday party showed up at the expense of hotel guests. Head to my room to try and take a nap, kids screaming at the pool so I can't. Had to leave for several hours. The next day, having a relaxing time by the pool, not for long! They are doing serious work on the floors in the lobby, plastic containment structure does not contain the harsh chemicals or dust and you can barely get to the pool. I went to lunch and came into the lobby to a cloud of dust and chemicals that gave me headache for 2 hours. I'm not a sensitive snowflake I don't get headaches, this was a terrible health code violation. If you have that serious a project going on shut the place down don't charge us for this mess. Back to the pool, super loud grinders working on the floor can barely hear, try and grab a towel and the construction worker dropped his vacuum on my foot, I told him this was still a hotel and not just a construction site. What a terrible place.