Sheraton Orlando Lake Buena Vista Resort

Room constantly had a musty mildew smell coming from the air conditioner.
Service at the restaurant was awesome, it's expensive but you get treated overwhelming nice! Pools are gorgeous, only one hottub works!

Had a great trip out here. Couldn’t ask for better proximity to the Disney parks, the food and drinks were great and the facilities for running the card tournament were top notch. Room was well cleaned, service at restaurants was fantastic. Would absolutely stay here again

We just finished a 4 days stay here with our family of 5. I feel like the negative reviews others have posted aren’t warranted. I don’t know what they’re expecting for this pricing but if you’re looking for the most modern looking hotel then pay the extra money for useless esthetic.

This hotel was fantastic. Our room was serviced daily and replenished with fresh towels and wash cloths. We were able to take advantage of the pools on a nightly basis as they’re heated which is a huge plus for our young kids that didn’t have it in them to hang at the parks all day. The staff is so helpful and friendly and the hotel has many awesome amenities in addition to the great pools and outside bar. There’s a game room, restaurant and multiple ice cream machines.

It’s a great location to the parks and conveniently near many dining options with an easy walking distance.

The only thing that didn’t work for us was the shuttle schedule it’s tough to navigate and isn’t constantly running but we made out just fine using Uber.

We would honestly come back to Orlando just to stay at this hotel and call that our vacation. Worked so well with our family. The room we had was a family suite with a set of bunk beds, living area with pull out sofa, and an on suite with 2 double beds. Room was clean and spacious. Overall very pleased with our stay and I wouldn’t let other reviews from high maintenance guests sway you away from staying here. Like I said it’s not the most modern look but it’s more than suitable for a lengthy stay and the price cant be beat.

This hotel is located in the perfect location for accessing Disney parks at an affordable price. We there’s to Epcot for food and wine and it was a 10 minute ride. The room was clean and comfortable. The bathrooms are pretty small. The vanity is outside the bathroom but I like that as weird as it is the bathroom itself is pretty standard and small. There is a mini fridge and a safe in the closet. The balcony is also not a balcony it’s a ledge. It had a table and two chairs but they barely fit on the ledge this is more for getting some fresh air while standing but I did see people sitting on theirs. The pool area is decent but the pictures make this place look amazing it’s decent. The pool is smaller than it looks in the pictures but the pool bar area looked nice. Starbucks inside and a car rental is there as well.

The rooms and amenities were nice. We were there for a week long convention. The food was mediocre at best. As we were checking in ( note there were 250 + in our convention plus regular guests) and there was ONE person at the check in desk. Another person came up but you could tell the first person who had been working alone for sometime was just exhausted, but kept greeting guests. Now the absolute best part was Travis in Valet. He absolutely made the entire stay wonderful. He was leaving during our stay to go on vacay and myself and another guest made him little gift bags to let him know how much we appreciated all his friendly efforts.

Nice hotel pool is great. Staff is very nice .
Rooms are nice. Only water pressure is minimal in showers ...
Hotel fees and parking are a little high for the hotel . Besides that we will come back ....
Recommended for kids and families not Single people .

If you come here you want Aaron Jones to clean your room or supervise those that do. Not only is he super friendly and helpful but he really cares about your experience at the hotel. You can tell he really cares about his job and making sure everyone is satisfied and happy.