9.6
Excellent
148 $
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Al Ain Rotana

🌍
United Arab Emirates, Al Ain, Zayed Bin Sultan Street
● Center: 960 m
☎ Phone: +971 3 754 5111Show
🧭 Coordinates
541 AED
Al Ain Rotana
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability
Spacious Double room
Spacious Double room
Kitchen, air conditioning and private bathroom
Beds:
Kitchen in the room
214 $
Chalet
Chalet
Wireless internet, air conditioning and minibar
Beds:
571 $
Guest Double room with balcony
Guest Double room with balcony
Wireless internet, air conditioning and minibar
Beds:
Guest New wing Double room with balcony
Guest New wing Double room with balcony
Family room with air conditioner and bathroom
Beds:
Pool View Double room with balcony
Pool View Double room with balcony
Private bathroom
Beds:
Pool View New wing Double room with balcony
Pool View New wing Double room with balcony
Family room with bathroom
Beds:
1 Bedroom Double Suite
1 Bedroom Double Suite
Wireless internet, air conditioning and minibar
Beds:
1 Bedroom Spacious Double Suite
1 Bedroom Spacious Double Suite
Kitchen, wireless internet and air conditioning
Beds:
Kitchen in the room
2 Bedrooms Villa - Duplex
2 Bedrooms Villa - Duplex
Wireless internet and private bathroom
Beds:
2 Bedrooms Quadruple Villa - Duplex
4 x
2 Bedrooms Quadruple Villa - Duplex
Private bathroom
Beds:
2 Bedrooms Quadruple Chalet
4 x
2 Bedrooms Quadruple Chalet
Wireless internet, air conditioning and minibar
Beds:
1 Bedroom Double Chalet
1 Bedroom Double Chalet
Wireless internet, air conditioning and minibar
Beds:

Description

Stylish hotel in the city centre. Recommend for business trips.

Built: 1999

Location: 120 km from the airport Dubai, in 155 km from the airport of Abu-Dhabi, in the business and commercial centre of al ain, close to the main attractions.

Consists of 2-storey building.

The hotel has 108 rooms, including 65 rooms with views of the pool and 54 rooms overlooking the Park site.

Accepted credit cards: MasterCard, EuroCard, Diners Club, American Express, EC-Card (Electronic Cash), Visa.

Food. Breakfast (06:30 − 10:30), lunch (12:30 − 15:30) and dinner (16:30 − 22:30).

On the hotel territory: Parking: Yes, indoor pools: 1, Barber, restaurants: 2 (Trader Vic's - Polynesian cuisine, Min Zaman - Lebanese, and traditional Arabian cuisine, view), beauty salon, Laundry service, Banquet hall: 1 (per 1,000 people), bars: 3 (Atrium café (tea, coffee, cakes, sweets), MOODZ DJ, Aquarius - poolside), 1 pools, meeting rooms: 2 (for 50 and 80 persons), currency exchange, business centre, car rental, doctor on call

Attractions: massage charge, gym, squash, sauna

For children: children's pools: 1, Playground, children pool: outdoor, Babysitting: chargeable

The distance to the nearest airport is 120 km.

Policies and conditions

  • Free private parking is possible on site (reservation is not possible).
  • Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for AED 150 per person per night when using an existing bed.
    People 12 years old and over stay for AED 150 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
  • WiFi is available in public areas and is free of charge.
  • Pets are not allowed.
  • Payment options: American Express, Visa, Euro/Mastercard, Diners Club, JCB, No prepayment
  • Check in time: 14:00. Check out time: 12:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Services and facilities

General
  • ATM
  • Shopping on site
  • Air conditioning
  • Elevator/lift
  • Smoking areas
  • Currency exchange
  • Smoke-free property
  • Security guard
  • Newspapers
  • Ticket assistance
  • Gift shop
  • Express check-in/check-out
  • Garden
  • Television in lobby
  • Terrace
  • Pharmacy
  • Private check-in/check-out
  • Fire Extinguisher
  • Outdoor furniture
  • Reception desk
Rooms
  • Non-smoking rooms
  • Room service
  • Interconnecting rooms available
  • Fridge
  • Family room
  • Cable TV
  • TV
  • Minibar
  • DVD Player
  • Hairdryer
  • Locker
  • Shower/Bathtub
  • Bathtub
  • Shower
  • Wardrobe/Closet
  • Bathrobe
  • Linens
  • Slippers
  • Toiletries
Accessibility
  • Accessibility features
  • Wheelchair Accessible
  • Wheelchair access to restaurant
Services and amenities
  • Iron and board
  • Ironing
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning
  • Luggage storage
  • Wake-up service
  • Telephone
  • Iron
Meals
  • Bar
  • Coffee/tea for guests
  • Breakfast
  • Breakfast in the room
  • Cafe
  • Restaurant
  • Restaurant (buffet style)
  • Snack bar
  • Kitchen
  • Poolside bar
  • Packed Lunches
  • Bottled water
  • Kettle
Internet
  • Free Wi-Fi
  • Internet
Transfer
  • Car rental
  • Airport transportation
  • Transfer services
Languages Spoken
  • German
  • Russian
  • English
  • French
  • Multi-language staff
  • Arabic
Tourist services
  • Tour assistance
Recreation
  • Barbecue grill(s)
  • Bowling
  • Sun Deck
Parking
  • Parking
  • Parking nearby
  • Free Parking on Premises
  • Garage
Pool and beach
  • Water park
  • Swimming pool
  • Indoor Pool
  • Outdoor pool
  • Pool facilities
  • Beach/pool towels
Business
  • Business center
  • Event facilities
  • Fax machine
  • Meeting and presentation facilities
  • Conference Hall
Sports
  • Tennis court
  • Fitness facilities
  • Gym
Beauty and wellness
  • Doctor
  • Massage
  • Steam room
  • Beauty services
  • Sauna
  • Spa
  • First Aid Kit
Kids
  • Babysitting and childcare
  • Children's playground
  • Children swimming pool
  • Family/Kid Friendly
  • Kids' TV Networks
Health and Safety Measures
  • Temperature control for staff
  • Personal protection equipment for staff
  • Extra decontamination measures
  • Temperature control for guests
  • Personal protection equipment for guests
  • Additional measures against COVID-19

Street view

Google panorama

Map

Reviews

Cleanliness
Location
Price
Services
Sleep Quality
Room
10.01.2025
I recently had a very disappointing experience at the Rotana Hotel , we arrived at 4:30 PM to check in for our 6 rooms, even though the official check-in time is 2:00 PM. When I approached the staff, the supervisor, Ms. J, informed us that we would need to wait another hour. She suggested we have coffee to pass the time, despite the 3-hour delay.

When I asked for the Ministry of Tourism's contact number to make the complaint, she told me they didn’t have it—an odd response given that it’s standard practice for hotel staff to provide such information if needed.

This lack of knowledge about basic hospitality and customer service is concerning.

To make matters worse, the hotel director, Mr. T, mentioned that there were issues with managing bookings. I understand problems may arise, but to have such a large number of rooms (6) affected is unacceptable, this is not normal thing.

Additionally, I noticed many other families also waiting with no clear communication or resolution from the hotel.

Overall, the entire experience was frustrating and disrespectful. The staff needs better training in both hospitality and handling guest concerns. I was left thoroughly disappointed by the service and the lack of professionalism shown.

We revived the room at 5:20pm instead of 2:00pm :(

Not recommended at all!!!
31.12.2024
I had an amazing stay at Rotana Al Ain! The hotel is beautiful, with great facilities and excellent service. A special shoutout to Jessie Bird, the Guest Services Manager, who went above and beyond to make sure everything was perfect. Her kindness and attention to detail made my stay truly memorable. I’ll definitely be back!
21.12.2024
The new wing has newly modern smart design and furniture that is very nice.. the reception desk are lovely and helpful specially Ms . Jessie she is smiley great person.. the breakfast buffet is amazing with lots of variety and cuisines..
the two bedroom suites are spacious but their view is bad facing the big smoked and neighborhood houses..I would prefer two interconnected rooms with pool view instead
02.12.2024
One of the best hotels I have ever been to. Since I entered, everything seemed contemporary and attractive.
The entrance is very spacious and the staff are very friendly and supportive.
The room is of high level of luxury, nothing was missed inside it. The most lovely thing about the room is their attention to every single detail, they take care of everything.
The view from the balcony is also beautiful.
Very highly recommended place.
23.11.2024
I recently had the pleasure of staying at the Alain Rotana Hotel, and I must say, it exceeded all my expectations! From the moment I arrived, the warm hospitality of the staff made me feel welcome and valued.

**Accommodations:**
I got a nice suite were spacious, beautifully designed, and impeccably clean. I particularly enjoyed the stunning views from my window, which added a lovely touch to my stay. The bed was incredibly comfortable, ensuring a restful night’s sleep after a long day of exploring.

**Amenities:**
The hotel offers a fantastic range of amenities. The pool area is a true oasis, perfect for relaxing under the sun, and the fitness center is well-equipped for those looking to maintain their workout routine. I also had the chance to indulge in the spa services, which were rejuvenating and professionally delivered.

**Dining:**
Dining at Alain Rotana was a highlight of my stay. The on-site restaurants offered a diverse menu, featuring both local and international cuisine. I highly recommend trying the breakfast buffet; it was a delightful way to start the day, with a wide selection of fresh fruits, pastries, and hot dishes.

**Location:**
The hotel is conveniently located, making it easy to access various attractions and business districts. Whether you’re in town for leisure or work, the location is ideal.

**Overall Experience:**
Overall, my experience at Alain Rotana Hotel was outstanding. The combination of luxurious accommodations, exceptional service, and excellent facilities made for a memorable stay. I would highly recommend this hotel to anyone visiting the area, and I look forward to returning in the future!
05.09.2024
Rooms are good but it can be much better. I would really love to visit again and see the changes at some point.
Breakfast was amazing. We were assisted by their restaurant team member Mr.Tajul. He was truly a gem. His hard work must be appreciated by the management.
Swimming pool is very good. The life guards are very good and know their job and do their job perfectly.

See you all soon.
24.07.2024
My room was very clean and comfortable. We were greeted by reception who were very welcoming. Had a pool day where our server Ramen was very attentive and made our stay there that much better. Couldn’t recommend this hotel more
30.06.2024
My recent stay at the Alain Rotana Hotel was truly wonderful. From the moment I arrived, the service exceeded my expectations. Every staff member I dealt with was friendly and went above and beyond to ensure my stay was perfect.

The rooms were clean and comfortable, and the housekeeping team did an excellent job of maintaining the room to a high standard. The hotel's facilities, including the pool, spa, and fitness center, were top-notch and added to the overall enjoyment of my stay.

Dining at the hotel's restaurant and café was a delight. The breakfast was delicious, with a wide variety of options to choose from, and the service was consistently outstanding.

Overall, my stay at Alain Rotana Hotel was fantastic, and I am incredibly happy with my experience. I highly recommend this hotel to anyone looking for a luxurious and memorable stay. I look forward to returning in the future! ❤️
21.06.2024
I recently stayed at Rotana Al Ain Hotel and had a mixed experience. On the positive side, the reception staff, particularly Stephanie, was incredibly helpful and friendly. She assisted us with a happy face and a warm smile, which made us feel very welcome. The luggage attendant was also very helpful and efficient. Overall, the staff were great and provided excellent service.

However, I encountered an issue with the air conditioning in my room. Despite the technician's efforts to fix it, the room remained uncomfortably hot throughout my stay. This was a significant drawback to an otherwise pleasant experience.

In summary, while the hotel staff were exceptional, the unresolved air conditioning issue affected my overall comfort. I hope this can be addressed for future guests.
06.06.2024
Jeffery on the Front desk reception was amazing. He was very welcoming and took care of all my requests. He is truly an asset to the Hotel and I wish him all the very best for his future.
The resort is beautiful. We enjoyed alot.
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Frequently asked questions about Al Ain Rotana

How much does it cost to stay at Al Ain Rotana?

The cost of living in Al Ain Rotana depends on the date, rate, number of guests etc. Enter your dates to see prices.

Which room categories are available in the Al Ain Rotana?

You can book Guest Double room with balcony, Guest New wing Double room with balcony, Spacious Double room, Pool View Double room with balcony, Pool View New wing Double room with balcony, 1 Bedroom Double Suite, 1 Bedroom Spacious Double Suite, 2 Bedrooms Villa - Duplex, 2 Bedrooms Quadruple Villa - Duplex, Chalet, 2 Bedrooms Quadruple Chalet, 1 Bedroom Double Chalet in the hotel. Please check room availability by choosing your dates

What are the check-in and check-out times at Al Ain Rotana?

Check-in at Al Ain Rotana is possible from 14:00, check-out is until 12:00.

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