Al Ain Rotana
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Rooms and prices
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
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Description
Stylish hotel in the city centre. Recommend for business trips.
Built: 1999
Location: 120 km from the airport Dubai, in 155 km from the airport of Abu-Dhabi, in the business and commercial centre of al ain, close to the main attractions.
Consists of 2-storey building.
The hotel has 108 rooms, including 65 rooms with views of the pool and 54 rooms overlooking the Park site.
Accepted credit cards: MasterCard, EuroCard, Diners Club, American Express, EC-Card (Electronic Cash), Visa.
Food. Breakfast (06:30 − 10:30), lunch (12:30 − 15:30) and dinner (16:30 − 22:30).
On the hotel territory: Parking: Yes, indoor pools: 1, Barber, restaurants: 2 (Trader Vic's - Polynesian cuisine, Min Zaman - Lebanese, and traditional Arabian cuisine, view), beauty salon, Laundry service, Banquet hall: 1 (per 1,000 people), bars: 3 (Atrium café (tea, coffee, cakes, sweets), MOODZ DJ, Aquarius - poolside), 1 pools, meeting rooms: 2 (for 50 and 80 persons), currency exchange, business centre, car rental, doctor on call
Attractions: massage charge, gym, squash, sauna
For children: children's pools: 1, Playground, children pool: outdoor, Babysitting: chargeable
The distance to the nearest airport is 120 km.
Policies and conditions
- Free private parking is possible on site (reservation is not possible).
- Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 2 years old stay for free when using an existing bed.
Children from 3 years old to 12 years old stay for AED 150 per person per night when using an existing bed.
People 12 years old and over stay for AED 150 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. - WiFi is available in public areas and is free of charge.
- Pets are not allowed.
- Payment options: American Express, Visa, Euro/Mastercard, Diners Club, JCB, No prepayment
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Air conditioning
- Elevator/lift
- Smoking areas
- Currency exchange
- Smoke-free property
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Pharmacy
- Private check-in/check-out
- Fire Extinguisher
- Outdoor furniture
- Reception desk
- Non-smoking rooms
- Room service
- Interconnecting rooms available
- Fridge
- Family room
- Cable TV
- TV
- Minibar
- DVD Player
- Hairdryer
- Locker
- Shower/Bathtub
- Bathtub
- Shower
- Wardrobe/Closet
- Bathrobe
- Linens
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Iron and board
- Ironing
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Iron
- Bar
- Coffee/tea for guests
- Breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Kitchen
- Poolside bar
- Packed Lunches
- Bottled water
- Kettle
- Free Wi-Fi
- Internet
- Car rental
- Airport transportation
- Transfer services
- German
- Russian
- English
- French
- Multi-language staff
- Arabic
- Tour assistance
- Barbecue grill(s)
- Bowling
- Sun Deck
- Parking
- Parking nearby
- Free Parking on Premises
- Garage
- Water park
- Swimming pool
- Indoor Pool
- Outdoor pool
- Pool facilities
- Beach/pool towels
- Business center
- Event facilities
- Fax machine
- Meeting and presentation facilities
- Conference Hall
- Tennis court
- Fitness facilities
- Gym
- Doctor
- Massage
- Steam room
- Beauty services
- Sauna
- Spa
- First Aid Kit
- Babysitting and childcare
- Children's playground
- Children swimming pool
- Family/Kid Friendly
- Kids' TV Networks
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Additional measures against COVID-19
Street view
Map
Reviews
When I asked for the Ministry of Tourism's contact number to make the complaint, she told me they didn’t have it—an odd response given that it’s standard practice for hotel staff to provide such information if needed.
This lack of knowledge about basic hospitality and customer service is concerning.
To make matters worse, the hotel director, Mr. T, mentioned that there were issues with managing bookings. I understand problems may arise, but to have such a large number of rooms (6) affected is unacceptable, this is not normal thing.
Additionally, I noticed many other families also waiting with no clear communication or resolution from the hotel.
Overall, the entire experience was frustrating and disrespectful. The staff needs better training in both hospitality and handling guest concerns. I was left thoroughly disappointed by the service and the lack of professionalism shown.
We revived the room at 5:20pm instead of 2:00pm :(
Not recommended at all!!!
the two bedroom suites are spacious but their view is bad facing the big smoked and neighborhood houses..I would prefer two interconnected rooms with pool view instead
The entrance is very spacious and the staff are very friendly and supportive.
The room is of high level of luxury, nothing was missed inside it. The most lovely thing about the room is their attention to every single detail, they take care of everything.
The view from the balcony is also beautiful.
Very highly recommended place.
**Accommodations:**
I got a nice suite were spacious, beautifully designed, and impeccably clean. I particularly enjoyed the stunning views from my window, which added a lovely touch to my stay. The bed was incredibly comfortable, ensuring a restful night’s sleep after a long day of exploring.
**Amenities:**
The hotel offers a fantastic range of amenities. The pool area is a true oasis, perfect for relaxing under the sun, and the fitness center is well-equipped for those looking to maintain their workout routine. I also had the chance to indulge in the spa services, which were rejuvenating and professionally delivered.
**Dining:**
Dining at Alain Rotana was a highlight of my stay. The on-site restaurants offered a diverse menu, featuring both local and international cuisine. I highly recommend trying the breakfast buffet; it was a delightful way to start the day, with a wide selection of fresh fruits, pastries, and hot dishes.
**Location:**
The hotel is conveniently located, making it easy to access various attractions and business districts. Whether you’re in town for leisure or work, the location is ideal.
**Overall Experience:**
Overall, my experience at Alain Rotana Hotel was outstanding. The combination of luxurious accommodations, exceptional service, and excellent facilities made for a memorable stay. I would highly recommend this hotel to anyone visiting the area, and I look forward to returning in the future!
Breakfast was amazing. We were assisted by their restaurant team member Mr.Tajul. He was truly a gem. His hard work must be appreciated by the management.
Swimming pool is very good. The life guards are very good and know their job and do their job perfectly.
See you all soon.
The rooms were clean and comfortable, and the housekeeping team did an excellent job of maintaining the room to a high standard. The hotel's facilities, including the pool, spa, and fitness center, were top-notch and added to the overall enjoyment of my stay.
Dining at the hotel's restaurant and café was a delight. The breakfast was delicious, with a wide variety of options to choose from, and the service was consistently outstanding.
Overall, my stay at Alain Rotana Hotel was fantastic, and I am incredibly happy with my experience. I highly recommend this hotel to anyone looking for a luxurious and memorable stay. I look forward to returning in the future! ❤️
However, I encountered an issue with the air conditioning in my room. Despite the technician's efforts to fix it, the room remained uncomfortably hot throughout my stay. This was a significant drawback to an otherwise pleasant experience.
In summary, while the hotel staff were exceptional, the unresolved air conditioning issue affected my overall comfort. I hope this can be addressed for future guests.
The resort is beautiful. We enjoyed alot.
Frequently asked questions about Al Ain Rotana
How much does it cost to stay at Al Ain Rotana?
The cost of living in Al Ain Rotana depends on the date, rate, number of guests etc. Enter your dates to see prices.
Which room categories are available in the Al Ain Rotana?
You can book Guest Double room with balcony, Guest New wing Double room with balcony, Spacious Double room, Pool View Double room with balcony, Pool View New wing Double room with balcony, 1 Bedroom Double Suite, 1 Bedroom Spacious Double Suite, 2 Bedrooms Villa - Duplex, 2 Bedrooms Quadruple Villa - Duplex, Chalet, 2 Bedrooms Quadruple Chalet, 1 Bedroom Double Chalet in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at Al Ain Rotana?
Check-in at Al Ain Rotana is possible from 14:00, check-out is until 12:00.