Ayla Grand Hotel in Al Ain

All is fine

The hotel’s location is absolutely fantastic !! Just a short walk from Al Ain Mall 🛍️

The rooms were spotless ✨ and very comfortable, and I was truly impressed with how professional, polite, and understanding the service staff were 🙌😊

Everything about my stay felt smooth and welcoming, and I would highly recommend this hotel to anyone visiting Al Ain 💯👏

Amazing experience

I liked the friendly team , specially Saeed ,
The service is great.
I enjoyed the stay with my family.
I recommend this hotel 👌

Relax place every thing fine and unfortunately they don't provide late check out as well in the other branch of Bawadi mall even in different occasions they use notices and early call to push customer do check out on time.

Comfortable and spacious 3 bed room apartment. Near to most attractive locations. Opposite to Al ain mall.It was too expensive and the breakfast could be better for a five-star hotel. They are too slow in responding to guest requests. I asked for a blanket and water, it took three hours for them to deliver after several calls

The location was perfect, Al Ain Mall is walking distance.
Basement Car parking, pharmacy, mini market all around.
The breakfast buffet was delicious with many options

Though on the older side, this hotel was a very nice place to stay for my purposes (business). The location is awesome - relatively central and right next to a big shopping mall with a large amount of taxis right in front of it. The service at the hotel was fantastic. I remember being greeted immediately at the entrance, helped with my bag, etc. During my visit, our team needed to eat breakfast a bit early and little this like that. The staff were always very ready to support us. The facilities are quite nice, especially the roof top pool area and cafe. Since I visited in the cool weather season, our team had our work meetings in this area in the evening. Nara, the primary site restaurant, offers a pretty good buffet for dinner, as well as a la carte and room service.

The room itself was spacious and comfortable. The AC was a bit 'wonky.' The auto function did not work (it would turn itself off despite the temp in the room and my set temp being way different). So, I had to leave the AC on constantly and adjust the fan strength manually. To be fair, I chose not to report this to the front desk as it wasn't a big deal to me. The bathroom did smell a bit funny (not bad, but a little mildewy). Sound-proofing between rooms is the only actual issue I had. I had a room with a connecting door, and you could hear every little thing. Even the TV in the adjoining room. You could hear halfway traffic very easily as well. The hotel really should consider three big upgrades: international electric outlets, way better sound proofing and decent coffee machines (Nespresso compatible...powdered coffee is yucky).

I very much enjoyed my stay here overall, and would return for business trips.