AMR Hotel

Wonderful hotel! We stayed just two nights with my family. Everything in the hotel was great - absolutely new and clean and the staff was really helpful, very polite and smile! The view from the balcony of our room was spectacular - overlooking to the Adriatic sea, especially to watch the sunset. The room and all hotel premises are very clean, modern and smell so nice everywhere. Breakfast is fantastic, so delicious, fresh fruits and vegetables, the coffee from the bar is fantastic also. WiFi connection is excellent, everything was so good and relaxing.

Beautiful property right on the promenade with great sea views. All staff very polite.

Lovely big clean room and good bathroom. Great location on the waterfront with nice outdoor seating. Loved the view from the balcony at sunset. Reception staff were good but breakfast staff seemed young and inexperienced.

HOTEL & ROOM -We received a room with a sea view. The view is really beautiful and the sunsets are beautiful even from the restaurant terrace. The hotel is so new that when we moved into the room, the furniture on the balcony, the trash cans, the glasses for the toothbrushes were still missing, but after a request to the reception the next day they brought them. Cleaning is done every day and everywhere, cleanliness is really a plus, the cleaners are mole and smiling.
THE RESTAURANT all inclusive - Minus is the poor canteen type food, repetitive sauces potatoes, boiled rice and boiled pasta. There was no kebabs or grilled meat all week. Olives were only for breakfast. :) the waiter fussed over the food on your plate and took drinks off the table when we went to get our food. The staff are still learning how to treat guests. No one communicated with us all week to ask how satisfied we were.
THE BAR- Poor quality wine from the box was served in a lemonade glass:( Really terrible music that the staff at the bar played from morning till night, like Albanian disco rap. (for guests aged 50+) Other guests complained. I hope the bartenders understand that music is for guests and they can play their music at home. The hotel's all-inclusive bar was closed at 10:30pm. We would have appreciated a menu of cocktails that could be purchased, there was no menu anywhere. The bar closes at 11pm, there is no animation programme so I would recommend a stay for pensioners and families with young children.
RECEPTION- I also give a minus for refusal of late check out, I felt sick and had to be with my suitcase at the reception from 11h to 19h. I hope the hotel manager will understand that being friendly to guests will ensure their positive reviews to other people and their return. We would not return like this

The hotel is located at a very nice place. It’s immediately next to the beach with a private beach. The rooms are clean and the sea view is also good. Although the breakfast choices are very limited, you only get the basics like cucumber, egg, tomatoes, grilled veggies etc. Nothing special. Besides that, the service is also super basic, if not even worse than basic. The room was missing essential items like toothbrushes, vanity packs and razor blades. They said we could always call 100 to the reception if something was needed, so we did that for those missing items. When we called the answer we got was: “no we don’t have those things, there’s a supermarket next to the hotel where you can get it.” For me this is quite poor service to not even have toothbrushes and just to reject a customers request like this. Also when I got stung by a jellyfish and came ask for their help, where wasn’t any and they just sent me away. They also don’t have any blankets in the room, just a thin layer of fabric on the bed.