PARKROYAL Parramatta
Rooms and prices
Description
Hotel opened in 2009, renovated in 2012. In this hotel 286 rooms, 12 floors.
Policies and conditions
- Check in time: 14:00. Check out time: 11:00.
Services and facilities
- Air conditioning
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Express check-in/check-out
- Television in lobby
- Terrace
- Fire Extinguisher
- Reception desk
- Electric car charging
- Non-smoking rooms
- Room service
- Fridge
- Family room
- Smoke Detector
- Cable TV
- TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Shower
- Wardrobe/Closet
- Bathrobe
- Alarm clock
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Iron and board
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Iron
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Restaurant
- Vending machine
- Breakfast/lunch to go
- Kitchen
- Bottled water
- Kettle
- Free Wi-Fi
- Car rental
- English
- Multi-language staff
- Chinese
- Tour assistance
- Sun Deck
- Parking
- Parking nearby
- Swimming pool
- Outdoor pool
- Business center
- Event facilities
- Fax machine
- Meeting and presentation facilities
- Conference Hall
- Fitness facilities
- Golf course (within 3 km)
- Gym
- Doctor
- First Aid Kit
- Pets Not Allowed
- Extra decontamination measures
- Personal protection equipment for guests
- Contactless check-in and/or check-out
- Individually packaged food
- Additional measures against COVID-19
Street view
Video: PARKROYAL Parramatta, Sydney, Australia
Map
Reviews
On the positive side, the room was well-equipped with all the necessary amenities, ensuring a convenient and comfortable stay. The reception staff at ParkRoyal were professional and polite, providing a welcoming atmosphere and excellent service throughout my visit.
Unfortunately, I did encounter an issue with one specific staff member at the breakfast buffet. The lady staff working there seemed to lack basic knowledge about customer service and was not particularly pleasant in her interactions. This was disappointing and did not meet the standard of service I expected from the hotel.
One suggestion I have for the hotel is to consider installing water taps for guests, preferably near common areas or within easy access. Currently, guests have to rely on staff at the bar to fill their bottles repeatedly, which can be inconvenient. Having a dedicated water tap would provide a simple and convenient solution to this issue.
I must mention that before my stay at ParkRoyal, I had a delightful experience at Holiday Inn Macquarie Park, where I spent two nights. The rooms and bathrooms there were spacious and clean, exceeding my expectations. Additionally, they had a water tap available near the reception area, providing both hot and cold water. This was a thoughtful amenity that enhanced the convenience and comfort of my stay.
In conclusion, while ParkRoyal offered a nice and clean hotel with professional and polite reception staff, there were areas for improvement, such as bathroom spaciousness and the customer service experience at the breakfast buffet. Installing water taps for guest use would also be a valuable addition. Considering my previous positive experience at Holiday Inn Macquarie Park, I believe these suggestions can help enhance the overall guest experience at ParkRoyal.
The location was perfect for the dining precinct, and train and ferry wharf.
Pro: Good place for work visit or a long day out adventuring. Got every basics necessities. Quiet, Clean room, comfortable bedding. Good location with variety of restaurants nearby. Close to train station. Helpful staff.
Con: Room facilities feels old for a 4 star. Do not expect much on river view as there is a construction nearby.
Bar area with a street patio for evening get togethers and little breakout areas outside of each of the Meeting and Conference Rooms were convenient.
Breakfast on Level 1 unfortunately wasn't such a wow...no views and seemingly tucked into a corner and felt a little claustrophobic. The food was good with a reasonable selection...not the best I have had for this level of Hospitality but I guess the lack of space plays a part in this. Staff were great, very friendly and helpful. My summary and opinion is all in all I would be quite happy to recommend this to other Businesses wanting to accommodate up to a maximum of 30- 40 for a Conference. I think anymore they would struggle along with catering for other Patrons at the same time.
Frequently asked questions about PARKROYAL Parramatta
How much does it cost to stay at PARKROYAL Parramatta?
The cost of living in PARKROYAL Parramatta depends on the date, rate, number of guests etc. Enter your dates to see prices.
Which room categories are available in the PARKROYAL Parramatta?
You can book Other, Bed in Dorm, Bed in Dorm Club, Economy room, Economy Single room, Economy Double room, Standard room, Standard Double room, Standard room with view, Standard Penthouse room with view, Standard Club room, Standard Single room, Standard Single room seafront, Standard Single Club room, Standard Triple room, Standard Quadruple room, Standard Family room, Standard Single Family room, Standard Quadruple Family room, Standard Double room with partial ocean view, Standard Double room with view, Standard Double room seafront, Standard Double Club room, Standard Double Club room with city view, Standard Double Family room, Comfort room, Comfort Single room, Comfort Double room, Business room, Business Double Club room, Superior room, Superior room with city view, Superior room with view, 1 Bedroom Superior room, Superior Single room, Superior Double room, Superior Triple room, Superior Quadruple room, Superior Double room with city view, Superior Double room with sea view, Superior Double room with view, 1 Bedroom Superior Double room, Deluxe room, Deluxe room with city view, Deluxe room with view, Deluxe Single room, Deluxe Triple room, Deluxe Quadruple room, Deluxe Double room, Deluxe Double room with view, Premier room, Premier Single room, Premier Double room, Premier Triple room, Premier Quadruple room, Executive room, Presidential room, Premium room, Premium room with city view, Premium room with partial view, Premium Single room, Premium Double room, Premium Triple room, Premium Quadruple room, Premium Double room with city view, Grand room, Grand Single room, Grand Double room, Luxury room, Luxury Single room, Luxury Double room, Privilege room, Privilege Double room, Royal room, Royal Club room, Royal Single Club room, Royal Double room, Royal Double Club room, Junior Suite, Deluxe Junior Suite, Deluxe Junior Suite with garden view, Deluxe Junior Suite with partial sea view, Suite, Single Suite, Triple Suite, Double Suite, Standard Suite, Superior Suite, Deluxe Suite, Executive Suite, Executive Double Suite, Presidential Suite, Presidential Double Suite, Royal Suite, Royal Suite with garden view, Royal Double Suite, Apartment, 1 Bedroom Apartment, Superior Apartment, Deluxe Apartment, Deluxe Double Apartment, Privilege Apartment, Villa, Cottage in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at PARKROYAL Parramatta?
Check-in at PARKROYAL Parramatta is possible from 14:00, check-out is until 11:00.