Amora Hotel Jamison Sydney

While the room was spacious and the location convenient, this hotel was a massive disappointment, especially considering it claims to be a five-star establishment. Having stayed in multiple hotels around Sydney CBD at different price points, this was by far the worst—offering service that wouldn’t even meet the standards of a hostel.

The hallways reeked of an overpowering disinfectant smell, while the room itself was dusty, leaving us sneezing throughout the stay. This level of poor upkeep is unacceptable for a so-called luxury hotel.

The service was equally subpar. When we requested a room change at the front desk, we were told no standard rooms were available, only higher-priced options. Yet, minutes later, we found multiple rooms available online and were able to book and check in immediately. This was an incredibly frustrating experience, made worse by the fact that it happened at midnight.

To top it off, the hotel only provided one bottle of water for two guests, and requesting an extra bottle came with a $6 charge. Such stinginess is shocking for a property claiming to be five-star.

Between the lack of cleanliness, poor service, and misleading claims of luxury, this hotel delivered a worse experience than any budget accommodation we’ve ever stayed in. Avoid it.