Novotel Sydney Darling Square

Rooms and prices





































































































Description
Hotel opened in 1999. In this hotel 230 rooms, 8 floors.
Policies and conditions
- Check in time: 14:00. Check out time: 11:00.
Services and facilities
- Shopping on site
- Air conditioning
- Elevator/lift
- Smoke-free property
- Heating
- Newspapers
- Ticket assistance
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- All Spaces Non-Smoking (public and private)
- Reception desk
- Non-smoking rooms
- Soundproof rooms
- Room service
- Smoke Detector
- Cable TV
- TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Wardrobe/Closet
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Iron and board
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Iron
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Bottled water (at extra charge)
- Kettle
- Free Wi-Fi
- Shuttle
- Car rental
- English
- Italian
- French
- Korean
- Multi-language staff
- Chinese
- Tour assistance
- Parking
- Swimming pool
- Beach/pool towels
- Business center
- Event facilities
- Fax machine
- Meeting and presentation facilities
- Conference Hall
- Fitness facilities
- Gym
- First Aid Kit
- Babysitting and childcare
- Children's playground
- Pets Not Allowed
- Extra decontamination measures
- Contactless check-in and/or check-out
- Additional measures against COVID-19
Street view
Video: Novotel Sydney Darling Square - Full
Map
Reviews
I'm not from Australia so I didn't know you need to out the card in the slot to turn on the lights. Once I figured it out it was a nice stay with no issues. Restaurant attached doesn't stay open super late but is in a walking distance to so many places.
On our last day we wanted to get room service and laze about until check out. In room dining simply didn't answer the call. So after multiple attempts we gave up and walked to a local cafe.
Rooms are fine, clean and good bed and pillows. Perhaps a bit firm. But nice and spacious, good bathroom etc.
Internet isn't great. Gym is very limited ans swimming pool is tiny. It's a four star hotel so that's probably all to be expected.
I usually opt for Airbnb or home stays for convenience but since making my trip to the Novotel in Darling square I think I have found my forever stay.
Tristan’s customer service was outstanding - he turned what would usually be a dull check in into a refreshing and exciting experience for all. Tristan went above and beyond to cater for our needs without us even needing to ask, he was personable, proactive and extremely approachable.
We all left feeling happy, well looked after and eager to come back - I can confidently say that 90% of that comes down to the service provided to us by Tristan the hotel manager.
Great service, great staff and an overall great experience:)
Thank you Tristan for your eagerness to go above and beyond for your guests, you never failed to make us smile before leaving the door.
We came back from outside and went to my room and get the “free drink sign” to redeem. This sign is basically giving you complementary drink vouchers when we choose to not get our rooms cleaned.
First of all, we understand that it’s our fault to go down at midnight as the sign stated to go down by 9pm. However, when we speak to Blanche, she first said we weren’t able to get the vouchers as we’ll checkout on today (Tuesday 12pm) and she said we need to come down and ask for those vouchers on our first day arrival (which it wasn’t stated on the sign). Then we told her that we should be getting these vouchers during our stay so technically we’re still here, and there was nothing saying about coming down on first day, hence we should be eligible for the vouchers regardless.
To be honest, getting the drinks or not it doesn’t matter. But the attitude from them were extremely unpleasant. The way they both spoke to us were unprofessional. Both of them. If you advised nicely and provide more detailed instructions this would have been much nicer. But they didn’t want to listen to us at all. Or this could have been explained clearer when we checked in. Again this wasn’t the main point, the attitude and how the provide customer service is just wrong. Arguing and trying to prove that the customers at faults are unnecessary. The instructions didn’t say we must go down to inform we don’t want to use room cleaning service and must be on the first day. This wasn’t stated on the sign at all so we thought we could have gone down and asked any days during our stay. If we were aware then we wouldn’t go through all of these.
Not to mention there were NO water or welcome drinks in the room, NO towels. NO slippers, NO toothpaste, NO toothbrush. Again, we understand that housekeepers might be busy so we didn’t get upset over these. But today’s experience was just unbelievable and we couldn’t take it anymore.
Frequently asked questions about Novotel Sydney Darling Square
How much does it cost to stay at Novotel Sydney Darling Square?
The cost of living in Novotel Sydney Darling Square depends on the date, rate, number of guests etc. Enter your dates to see prices.
Which room categories are available in the Novotel Sydney Darling Square?
You can book Other, Economy room, Economy Double room, Standard room, Standard room with city view, Standard room with balcony, 2 Bedrooms Standard room, Standard Single room, Standard Single room with city view, Standard Double room, Standard Triple room, Standard Quadruple room, Standard Quadruple room with balcony, Standard Family room, Standard Double room with city view, Standard Double room with balcony, Business room, Business Double room, Business Double room with garden view, Superior room, Superior room with city view, Superior room with garden view, Superior room with view, Superior Single room, Superior Single room with city view, Superior Double room, Superior Triple room, Superior Quadruple room, Superior Double room with city view, Superior Double room with garden view, Superior Double room with harbour view, Superior Double room with view, Deluxe room, Deluxe room with city view, Deluxe room with garden view, Deluxe room with view, Deluxe Single room, Deluxe Single room with city view, Deluxe Single room with view, Deluxe Double room, Deluxe Double room with city view, Deluxe Double room with garden view, Deluxe Double room with view, Executive room, Executive room with garden view, Executive room with view, Executive Single room, Executive Single room with garden view, Executive Double room with garden view, Executive Single room with view, Executive Double room, Executive Double room with view, Classic room, Classic Double room, Privilege room, Privilege Double room, Suite, 1 Bedroom Suite, 2 Bedrooms Suite, 1 Bedroom Double Suite, Double Suite, Business Suite, Business Double Suite, Deluxe Suite, Executive Suite, Executive Double Suite, Apartment, 1 Bedroom Apartment, 2 Bedrooms Apartment, Double Apartment, 1 Bedroom Double Apartment, Superior Apartment, 1 Bedroom Superior Apartment, Superior Double Apartment, 1 Bedroom Superior Double Apartment, Deluxe Apartment, Executive Apartment, 1 Bedroom Executive Apartment, Executive Double Apartment, Grand Apartment, 1 Bedroom Grand Apartment, 2 Bedrooms Grand Apartment, Studio, Quadruple Studio, Double Studio, Superior Studio, Superior Quadruple Studio, Superior Double Studio, Deluxe Studio, Deluxe Double Studio, Executive Studio, Executive Double Studio, Grand Studio, Deluxe Villa, Deluxe Double Villa with view, Cottage, Double Cottage, Superior Cottage, Superior Double Cottage, Deluxe Cottage, Deluxe Cottage with view in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at Novotel Sydney Darling Square?
Check-in at Novotel Sydney Darling Square is possible from 14:00, check-out is until 11:00.